Jim Grace | Page 13

Experience with Lester Glenn My wife and I each have purchased a Subaru from Lester Glenn. Our experience has always good with the both the sales people and service departments. A My wife and I each have purchased a Subaru from Lester Glenn. Our experience has always good with the both the sales people and service departments. Always friendly and helpful. When my wife and I decided to trade-in my Outback, because of past experience we decided to again purchase at Lester Glenn. This past weekend we purchased our 3rd Subaru. Working with Seth was easy and pleasurable. We looked at an Outback that we liked but we wanted to take a little bit of time to think about it. Neither Seth not Jim grace pressured us and we came back and made the purchase. More

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i sold car back to lester gleen in toms river November 15. i sold a car that i bought at Lester Glenn Subaru.. it is now 27 days later and haven't been paid.the car loan was paid 16 days later.th November 15. i sold a car that i bought at Lester Glenn Subaru.. it is now 27 days later and haven't been paid.the car loan was paid 16 days later.they never paid me the greater part of the money. by the way this should of taken around 8 days as i was told. thank you Kenneth Stebner More

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Complete My experience was wonderful. The greeting from Seth Leifer was the start of my Subaru journey. The dealership staff made my selecting my new car a ve My experience was wonderful. The greeting from Seth Leifer was the start of my Subaru journey. The dealership staff made my selecting my new car a very warm and friendly experience. I've had many follow up emails, texts, and calls welcoming me to the subaru family. My other dealership experiences can't compare to this one and its just begun. My regards to all and special thanks to Seth. Patrick More

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Satisfied Customer Some say going in to a dealership alone as a female is a big No No!! At Lester Glenn it was just the opposite for me. I arrived at the dealership in t Some say going in to a dealership alone as a female is a big No No!! At Lester Glenn it was just the opposite for me. I arrived at the dealership in the morning before 11AM, a warm greeting with smiles from the staff, I was taken to Andrew Thomlinson to assist me in my car search. I test drove three cars, but I was still undecided. Ron insisted that I take the Forester home and drive it around for the day and bring it back tomorrow. I was sold at that point. The next day they talk to the bank to get me the monthly payment I wanted, even though I didn't have the best credit score, they did it!!! They got me in a plan that fits my budget and my payments are lower than I paid for my first car. More

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Reasonable Normally I am not one to leave bad reviews. Unfortunately, I have been extremely disappointed with the service after this sale. I was excited to purch Normally I am not one to leave bad reviews. Unfortunately, I have been extremely disappointed with the service after this sale. I was excited to purchase a 2015 WRX in early May 2018. According to car fax, the vehicle was serviced maticulisly at Lester Glen Subaru, over 40 maintenance records in 3 years. I was pleased with my salesman, Sal but immediately after the sale, within a week I began observing an excessive amount of smoke eminating from the exhaust. I contacted Lester Glen and was told it was normal and to drive the vehicle more frequently. In the fourth week of ownership the check engine light illuminated indicating an issue with the exhaust. I contacted Lester Glen and was told the the catalytic converter is bad and it would be a $2000 repair. They did state if I brought it to a local exhaust shop it would only be about $1000, but did not offer to work with me in any way. Emails to the service manager, used car sales manager and the president of the company have gone unanswered. I did receive a phone call from Jim Grace, Whi stated that the vehicle was purchased as is, and that at this time they were unwilling to cover any portion of the repair. He stated He would discuss with the general manager and call me back the next day, 4 days ago. Still no response. Very disappointed. Update: so in the end I purchased a used catalytic converter online and Lester Glen Service installed it for me. Was charged for an hour and a half labor, when the job actually took close to three hours due to a seized bolt. More

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Second Purchase from Lester Glenn Stopped by Lester Glenn yesterday to have them do a pre inspection on my lease return. Had no intention on buying a new car. My wife fell in love wit Stopped by Lester Glenn yesterday to have them do a pre inspection on my lease return. Had no intention on buying a new car. My wife fell in love with a Cool Grey Crosstrek and the deal Jim Grace gave me was too good to turn down. My salesman, Ryan, is great and the sales Manager, Jim Grace is awesome! Friendly, efficient and knowledgeable! It is nice to find a dealership that does not jerk you around. Donato made the transaction quick and painless. Thank you for a great experience, After having bought my second Subaru from Lester Glenn, I will continue to recommend them. More

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Awesome ! What an awesome, knowledgeable group of people. They were extrememly helpful and made sure my car buying experience was the best that it could be and What an awesome, knowledgeable group of people. They were extrememly helpful and made sure my car buying experience was the best that it could be and it was ! More

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A totally WOW experience! 1st time in, I was greeted warmly by Andrew Thomlinson. He spent all the time with my wife and I that we needed. Was not at all pushy, but let us go a 1st time in, I was greeted warmly by Andrew Thomlinson. He spent all the time with my wife and I that we needed. Was not at all pushy, but let us go at our own pace over the course of a week. He listened and responded to what we wanted and needed. Most excellent. One day I went in and Andrew wasn't in yet. Another salesman greeted me and when I explained that Andrew was helping me, he could not have been nicer or more helpful. Wanted to check out some accessories; asked where the parts dept. was. That person walked me to the dept. instead of just pointing. In the course of road testing several vehicles, buying accessories, and getting them put on, I interacted with many of the fine folks here. Did not have to ask for a loaner car: was provided. This is the most proactive organization that this senior citizen has ever had the great pleasure of meeting. Just when I think that my wife and I could not possibly have a better experience, another WOW comes our way. Incredible fantastic dealer - perfect in every way! I cannot say enough good about these folks. More

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Excellent Dealership And what makes it an excellent dealership are the people you deal with. Manager Jim Grace, salesman Andrew Thomlinson and Donato Jensen of finance we And what makes it an excellent dealership are the people you deal with. Manager Jim Grace, salesman Andrew Thomlinson and Donato Jensen of finance were knowledgeable, accomodating and just good people to work with. They made the purchase of my 2015 cpo Outback a seamless stress free transaction. "Car buying the way it should be" according to Lester Glenn"s commercials. Jim, Andrew and Donato are the reasons why. More

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Great Experience! Such a welcome experience! Was dreading the purchase of a new vehicle, but these guys made it much easier! Greg, James, Donato & Jennifer, and their Such a welcome experience! Was dreading the purchase of a new vehicle, but these guys made it much easier! Greg, James, Donato & Jennifer, and their support staff made it easy! More

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