162 Reviews of Jim Grace
May 05, 2018
A totally WOW experience! 1st time in, I was greeted warmly by Andrew Thomlinson. He spent all the time with my wife and I that we needed. Was not at all pushy, but let us go a 1st time in, I was greeted warmly by Andrew Thomlinson. He spent all the time with my wife and I that we needed. Was not at all pushy, but let us go at our own pace over the course of a week. He listened and responded to what we wanted and needed. Most excellent. One day I went in and Andrew wasn't in yet. Another salesman greeted me and when I explained that Andrew was helping me, he could not have been nicer or more helpful. Wanted to check out some accessories; asked where the parts dept. was. That person walked me to the dept. instead of just pointing. In the course of road testing several vehicles, buying accessories, and getting them put on, I interacted with many of the fine folks here. Did not have to ask for a loaner car: was provided. This is the most proactive organization that this senior citizen has ever had the great pleasure of meeting. Just when I think that my wife and I could not possibly have a better experience, another WOW comes our way. Incredible fantastic dealer - perfect in every way! I cannot say enough good about these folks. More
Other Employees Tagged: Jamie Palazzo, Mark Bellotti, Patrick Piro , Michael Piteo, Andrew Thomlinson, Kerry Monica, Patrick Piro, Mark Bellotti, Kathy Ottmer, and others
February 22, 2018
Excellent Dealership And what makes it an excellent dealership are the people you deal with. Manager Jim Grace, salesman Andrew Thomlinson and Donato Jensen of finance we And what makes it an excellent dealership are the people you deal with. Manager Jim Grace, salesman Andrew Thomlinson and Donato Jensen of finance were knowledgeable, accomodating and just good people to work with. They made the purchase of my 2015 cpo Outback a seamless stress free transaction. "Car buying the way it should be" according to Lester Glenn"s commercials. Jim, Andrew and Donato are the reasons why. More
Other Employees Tagged: Donato Jensen, Andrew Thomlinson
February 07, 2018
Great Experience! Such a welcome experience! Was dreading the purchase of a new vehicle, but these guys made it much easier! Greg, James, Donato & Jennifer, and their Such a welcome experience! Was dreading the purchase of a new vehicle, but these guys made it much easier! Greg, James, Donato & Jennifer, and their support staff made it easy! More
Other Employees Tagged: Greg Geran, Donato Jensen, Jennifer Campanelli
January 30, 2018
Amazing service! We recently purchased our new Outback at Lester-Glenn. Every person we dealt with was friendly, knowledgeable and extremely professional. They could We recently purchased our new Outback at Lester-Glenn. Every person we dealt with was friendly, knowledgeable and extremely professional. They could not have made the whole experience any easier. A big "Thank you!" to Mark Bellotti, Donato Jensen, Jen, Jim Grace and the General Manager Jamie Palazzo. We will definitely return for our next car. More
Other Employees Tagged: Jamie Palazzo, Mark Bellotti , Donato Jensen
January 22, 2018
Good experience Great guys. from the salesman Seth, to the Manager Jim, to the "money" guy Patrick were a pleasure to deal with. Thanks Guys! See you in about 6 month Great guys. from the salesman Seth, to the Manager Jim, to the "money" guy Patrick were a pleasure to deal with. Thanks Guys! See you in about 6 months. More
Other Employees Tagged: Seth Leifer, Patrick Piro
January 22, 2018
Review Very professional and courteous.would buy from them again.Friendly and pleasant environment was close to home and did everything they said were going Very professional and courteous.would buy from them again.Friendly and pleasant environment was close to home and did everything they said were going to do More
Other Employees Tagged: Greg Geran, Donato Jensen
November 18, 2017
The most pleasant experience so far in purchasing a car. Everyone was so nice and knowledgeable. Low pressure and relaxed fun atmosphere. Very professional with every aspect of the purchase. We will defin Everyone was so nice and knowledgeable. Low pressure and relaxed fun atmosphere. Very professional with every aspect of the purchase. We will definitely be returning to this dealership for all my vehicle needs. Thank you again Lester Glenn!!! \ More
Other Employees Tagged: Donato Jensen, Andrew Thomlinson, Jennifer Campanelli-excellent service
November 03, 2017
Great Sales and Finance Folks Thanks to Mike Piteo for making the buying process so easy. Everyone I worked with from Mike, to manager Jim and Donato in Finance, made the experienc Thanks to Mike Piteo for making the buying process so easy. Everyone I worked with from Mike, to manager Jim and Donato in Finance, made the experience a pleasant one. I'm so happy with my new Forester, and dealing with the folks at Lester Glenn made that happen! More
Other Employees Tagged: Donato Jensen, Michael Piteo
October 25, 2017
Very satisfied! This is my second brand new vehicle that I purchased from this dealership! This dealership is approximately 25 miles from my home, there is another Su This is my second brand new vehicle that I purchased from this dealership! This dealership is approximately 25 miles from my home, there is another Subaru dealership approximately two miles from my home. The reasons why I travel the extra miles because I had the experience of dealing with everyone, starting with the service dept., salesman Michael Piteo, JimGrace, Donato Jensen, I also met with Jennifer Campanelli and Patrick Piro. Everyone was very friendly, helpful, answered all of my questions and I was shown all the technology all the vehicle. I highly recommend this dealership to everyone! It's worth the trip! More
Other Employees Tagged: Patrick Piro , Donato Jensen, Michael Piteo, Jennifer Campanelli
October 23, 2017
Great experience Everyone was very friendly and professional. Seth made the purchase very easy and was extremely attentive to all of our needs. Jim and Pat explained a Everyone was very friendly and professional. Seth made the purchase very easy and was extremely attentive to all of our needs. Jim and Pat explained all the paperwork and made it a very smooth transaction. 1st class dealership. Would highly recommend. More
Other Employees Tagged: Seth Leifer, Patrick Piro

