Jim Hayes | Page 11

Nice experience Jim Hayes has done a wonderful job in our past purchases from this dealership. He is responsive to our inquiries and respectful of the fact that a veh Jim Hayes has done a wonderful job in our past purchases from this dealership. He is responsive to our inquiries and respectful of the fact that a vehicle is an expensive and significant investment. These types of decisions have an element of emotion as people make choices that can positively or negatively affect their lives in the future. We thank him for the time he has invested in our purchases for our family. We have owned seven Toyotas and appreciate his kindness extended to both of us. More

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Excellent Everyone is so friendly and accommodating. Never have to seek anyone out as the staff is always approaching me first. Everyone was concerned about Everyone is so friendly and accommodating. Never have to seek anyone out as the staff is always approaching me first. Everyone was concerned about me as a customer and as a person. Everyone asked how my day was and had friendly enjoyable small talk as well More

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Pleasure to deal with Great experience all around. Jim did not press us into anything, listened to us and took very seriously our goals, meeting and exceeding our expectati Great experience all around. Jim did not press us into anything, listened to us and took very seriously our goals, meeting and exceeding our expectations with decency and professionalism. More

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Hope to buy again at I.G. Toyota. Jim was great to deal with and wanted to keep our business at Inver Grove Toyota .He took the time to answer all our questions. Jim was great to deal with and wanted to keep our business at Inver Grove Toyota .He took the time to answer all our questions. More

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Great, as always! Jim provides great service. He sold me our first Toyota, and we still have it and are very happy with it which is why I bought another one same year ( Jim provides great service. He sold me our first Toyota, and we still have it and are very happy with it which is why I bought another one same year (identical). More

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Excellent Service Excellent Recall Damaged part came in. Could not repair until new part arrives. Will call. Very courteous and explained the situation professionally Excellent Recall Damaged part came in. Could not repair until new part arrives. Will call. Very courteous and explained the situation professionally. Busy day but all very courteous More

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Oil Change I had a 6 month oil change done on my 2016 Corolla. The check-in process went quickly and seamlessly. I like the fact that the dealership has a Cafe I had a 6 month oil change done on my 2016 Corolla. The check-in process went quickly and seamlessly. I like the fact that the dealership has a Cafe with complimentary beverages, popcorn and cookies. I brought my Kindle, so the time passed quickly. My car was returned to me after being washed as well as serviced. Thank you Inver Grove Heights Toyota. We have purchased several vehicles from this location. More

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New center console put in, radio etc. Brought my new leased Camry home on sat night and by sun afternoon had no radio, phone etc. Brought it back on Monday and was told it needed to be re Brought my new leased Camry home on sat night and by sun afternoon had no radio, phone etc. Brought it back on Monday and was told it needed to be replaced. So no radio, phone, etc. for over a week. Very disappointed. I understand things happen, but my excitement of a new car was short lived. More

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Great experince with no problems First time leasing a vehicle. Jim was great and walked my through everything I needed to know and do to complete the leasing process. Jenny was grea First time leasing a vehicle. Jim was great and walked my through everything I needed to know and do to complete the leasing process. Jenny was great in explaining all the options available to keep the car looking brand new. Pam in Finance was very thorough and helpful in explaining all the amounts that made up the total monthly lease payments. All three were great to work with during the entire process. More

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Excellent experience Jim Hayes was great to work with. Awesome service, great deal. Finance dept was great, could supply larger envelopes for all the paperwork we were giv Jim Hayes was great to work with. Awesome service, great deal. Finance dept was great, could supply larger envelopes for all the paperwork we were given at signing More

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