Jim Hayes | Page 15

Found a great car at a great deal. Very satisfied. Couldn't have asked for a better car buying experience. I worked with JIM HAYES and appreciated his professional, helpful and no-pressure approach. I Couldn't have asked for a better car buying experience. I worked with JIM HAYES and appreciated his professional, helpful and no-pressure approach. I needed a used car, did all of my research and found the year/make/model for a car on my list. It was priced higher than a similar car at another dealership and when I called the dealership, Jim didn't hesitate to match the price even though it had slightly fewer miles and a few more trim options. The test drive went well and Jim was very knowledgeable about the car even though it wasn't a Toyota. Inver Grove Toyota was even able to secure financing at a rate that was about a quarter of a percent lower than my bank and half a percent lower than a competing dealership. IMO, buying a used car is not a fun time but if you do your research and have someone like Jim Hayes at Inver Grove Toyota to work with then it's a very satisfying experience. I couldn't be more pleased with my "new" used car! More

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Incredibly awesome! Very pleasant to work with!!!! This was a very positive experience which I am happy to say!!!! Jim was very nice and GREAT to deal with, would definately look him up again when any This was a very positive experience which I am happy to say!!!! Jim was very nice and GREAT to deal with, would definately look him up again when anyone I know is looking for a vehicle. What I like is that they don't make you wait forever to make a deal and all their financial people and others that need to do their part to make the purchase complete all take care of things in a timely manner. Everything is clean and looking top notch when leaving the lot, the staff that make sure the vehicle is clean and spotless are amazing - THANKS More

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Beat my best price and no hassles When I finally found a best price for my vehicle on TruCar, Inver Grove Toyota (not a TruCar dealer) honored 3 different incentives (Vehicle, Dealer, When I finally found a best price for my vehicle on TruCar, Inver Grove Toyota (not a TruCar dealer) honored 3 different incentives (Vehicle, Dealer, AMEX) and beat that deal with another 10% of the difference between their offer and my research. I walked in ready to battle, and left with a new car. They also gave me a reasonable trade in for my old Toyota which becomes a much better deal as the trade in value is deducted from the purchase price before taxes. I could have sold for more personally, but then would have had to pay tax again on that sale, plus the hassle of advertising and dealing with disreputable buyers on the internet. The tax savings improved the deal about $1,000. Also received an $800 discount (prior Toyota owner) on 6 additional years of bumper to bumper warranty. I don't usually buy these, but the net price to me of $1,600 for a total of 8 years protection (plus free road side assistance) seemed reasonable. They still do the "back room approval" of your offer, and a second salesman comes in to sell you rust protection and various high margin options. I don't care for that tactic, but it was easy to say "no". On an individual basis, Jim Hayes was wonderful to deal with. Excellent at follow up, and was always ready for us when we came into the dealership. More

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purchase new vehicle One of the easyest times that I bought a new vehicle, np pressure - up front pricing - fare trade in valve - no numbers game', just honest friendly ss One of the easyest times that I bought a new vehicle, np pressure - up front pricing - fare trade in valve - no numbers game', just honest friendly ssles associated More

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Down on my Luck In the past year and a half I have experienced the WORST luck any person could be dealt with my (then) car. Repair after Repair, dollar after dollar w In the past year and a half I have experienced the WORST luck any person could be dealt with my (then) car. Repair after Repair, dollar after dollar with no avail or resolution in sight. It is at that point that I took the advice of many and decided it was time to call it quits and move on to a better investment and more reliable vehicle. After deciding I wanted to go with a Toyota , I made the trip to Inver Grove Toyota where I met Master Certified Salesman Jim Hayes. My nerves and fears were immediately met with comfort and relaxation due to Jim's down to earth demeanor and strong knowledge of the trade. There was never any point in time that I felt rushed or pressured, or as if my concerns and standards weren't valid. I felt valued and cared for the entire time (I was there for 3+ hours). Jim helped me find a 2011 Camry that was a perfect match for my style and price range. It is at that point that I met Bob Herrmann in the Finance Department. Like Jim, Bob was incredibly down to earth and assured me things would work out, even though my credit situation was less than perfect to say the least. Through his hard work and commitment to me as a customer, I was financed at an affordable rate and on my way. I would highly recommend this dealership to anyone looking to purchase a vehicle. It is clear through the dedication of Jim and Bob that Inver Grove Toyota does more than just provide a service- they care about their customers! More

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Our 2015 Avalon Purhcase We just purchased an Avalon from Inver Grove Toyota. Jim Hayes was the sales person we worked with and he was awesome. He made it convenient and sim We just purchased an Avalon from Inver Grove Toyota. Jim Hayes was the sales person we worked with and he was awesome. He made it convenient and simple for us and we went from a test drive to delivery of our new vehicle in just a few short days. Great experience, great service and we love our new car! More

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Purchase of a 2007 Toyota Tacoma Truck I had a good experience with Inver Grove Toyota, Jim and the dealership were nice to work with, and they gave me a fair deal.Thanks again,Troy I had a good experience with Inver Grove Toyota, Jim and the dealership were nice to work with, and they gave me a fair deal.Thanks again,Troy More

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Exactly what I wanted Jim and Greg helped my fiance and I lease a new car after a weekend when both of our cars broke down. Mine was down for the count so we decided to mak Jim and Greg helped my fiance and I lease a new car after a weekend when both of our cars broke down. Mine was down for the count so we decided to make the call and get me a car that wasn't old enough for me to take out for a beer. We talked it over and decided that the 2014 Camry was a great deal for us so we made the drive from Maple Grove to IGT and were in and out in about 2 hours. The car was ready and waiting for us with a full tank of gas. I am 100% satisfied with the service we received and the car itself and will be staying with Greg, Jim, and IGT for the long haul. I am very happy I made the call (even though I was, admittedly, intimidated by the whole idea) and I just want to say thank you to Jim and Greg for helping us get the car we needed at the price we could afford. Thanks, guys! More

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Great no pressure buying experience I worked with Jim Hayes to make a great year end deal on a 2014 Avalon Hybrid Limited. Jim was very courteous and friendly and explained everything a I worked with Jim Hayes to make a great year end deal on a 2014 Avalon Hybrid Limited. Jim was very courteous and friendly and explained everything as we worked through the purchase process. I am very pleased with how he handled everything and how I was treated during my visit. More

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There is a good deal and an excellent customer service!!! My sales man is Casey. I lived in the Country for more than 10 years. I have never had such an excellent customer service since I reside in the Uni My sales man is Casey. I lived in the Country for more than 10 years. I have never had such an excellent customer service since I reside in the United State. I recommend any one who need to get good deal and service to come to Inver grove Toyota and experience what I saw. I am 100% happy and satisfied with the deal and service I got. Thank you for your hard work!!? More

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