Jim Helmig | Page 14

After having very unpleasant experiences with two other Honda dealers, I had very a pleasant experience with both parties that I initially chatted with on your website on 6/27. They passed my request to J Honda dealers, I had very a pleasant experience with both parties that I initially chatted with on your website on 6/27. They passed my request to Jim Helmig who promptly called me. I informed him of my interest in the CRV LX and he promptly responded via email with a very fair itemized price quote and a photo of the car. He agreed to hold the car until today 6/28. When I informed him that I was waiting for a transfer into my checking account he assured me that the dealership would hold the check until Monday if necessary. I later requested the VIN number for my insurance and then exchanged a few phone calls and emails with Jim later that evening regarding additional questions and clarifications. He promptly responded via email and phone. Jim’s prompt, friendly, and transparent actions enabled me to quickly feel confident in coming to Piazza Springfield which is nearly an hour from my home. Jim was gracious and friendly when I met him and promptly showed me the vehicle, accompanied me on a test drive and explained the many car functions. I am pleased with the car as it handled the highways on my lengthy drive home very well. I will be happy to return to Piazza Springfield for future maintenance and inspections. While waiting at different times when Jim stepped away, 3 of your other employees quickly approached me to ensure that I was being helped. Chelsey was very pleasant and prompt with the financial process all making me feel welcome and comfortable at your dealership. Being greeted by sales manager Jay Mazzola was also pleasant and appreciated. Thanks to all but especially to Jim! More

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Jim is very knowledgeable. He took the time to show me an abundance of the features of my new car including setting up my Android phone. The dealership is very bright, clean, a He took the time to show me an abundance of the features of my new car including setting up my Android phone. The dealership is very bright, clean, and a pleasure to be in. Gage, the sales manager worked well with me to make a good deal on my new Passport. I highly recommend other people in the market for a new or used vehicle to check out Piazza of Springfield! More

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Jim is friendly, extremely knowledgeable, helpful, and patient. He listened patiently, got all of our questions answered, worked with our schedule for pick up (outside of the norm) and made our buying exp patient. He listened patiently, got all of our questions answered, worked with our schedule for pick up (outside of the norm) and made our buying experience really pleasant. Damien in finance added to all of that, helping us to make educated decisions about our options and doing so in a kind and friendly way. We had a wonderful buying experience at Piazza and are grateful for Jim and Damien!! More

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Jim was extremely knowledgeable and helpful. He made the process so easy. It was a great experience overall! He made the process so easy. It was a great experience overall! More

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Everyone is very nice. Bought my last car here. Sales and service are great. They are always willing to please the customer. Bought my last car here. Sales and service are great. They are always willing to please the customer. More

by ltrav1112 Verified Customer Verified Customer

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Jim Helmig and the staff at Piazza Springfield were very easy to work with throughout our car purchasing process. I never felt uncomfortable or pressured. I would definitely refer people to shop with them. easy to work with throughout our car purchasing process. I never felt uncomfortable or pressured. I would definitely refer people to shop with them. More

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Jim made buying a car a pleasure and painless. He was very knowledgeable and kind during the entire process! Highly recommend Jim! He was very knowledgeable and kind during the entire process! Highly recommend Jim! More

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Mr. Jim Helmig from Piazza Honda Springfield, PA is very accommodating and helpful to us. We went to Piazza hoping to get a brand new car and we came out with brand new HR-V. Thank you for your help and s accommodating and helpful to us. We went to Piazza hoping to get a brand new car and we came out with brand new HR-V. Thank you for your help and service Mr. Jim. More

by PinayMom Verified Customer Verified Customer

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I requested an appointment with the dealership online and within a few minutes I received a call back and it was scheduled. The dealership was very flexible with my schedule, the sales manager and consultant within a few minutes I received a call back and it was scheduled. The dealership was very flexible with my schedule, the sales manager and consultant were both professional, personable and accommodating. We met on a Friday afternoon and closed the deal by dinner. More

by Chris Verified Customer Verified Customer

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Jim was exactly what I was looking for in my car search! He valued exactly what I was looking for! He answered all of my questions and was genuine in helping me out. Will definitely refer friends and family He valued exactly what I was looking for! He answered all of my questions and was genuine in helping me out. Will definitely refer friends and family to him. His team including Abe were great at answering my many questions and going the extra mile in meeting my needs. More

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