"Got there earlier than schedule, however Joel and the..."
Got there earlier than schedule, however Joel and the team provided exceptionally professional service. Thankfully we had no issues. Always nice people to do business with.
"Thank you so much for sending Roadside service so quickly..."
Thank you so much for sending Roadside service so quickly on Monday. The serviceman was extremely helpful and polite. He was able to fix my tire
We've been really happy with Mercedes Benz, I always feel our car is well cared for at this dealership. We will continue to get our cars serviced here, and buy new ones from this dealer.
"Sales/Service commitment to excellence"
I purchased my vehicle over 10 years ago (S550) from MB Chicago Sales representative Mr. Jim JORDAN. Because I moved from the city I switched service dealerships. I contacted MR. JORDAN. because I visited two (Mercedes Benz dealers both advised me that the third party remote start installed by Mid City engineering was affecting my computer.
I left the dealerships with non -working brake lights both of them charging me for a diagnostic test totaling over $500.00. I was totally frustrated.
My Sales person ( Jim JORDAN) advocated for me and contacted Mr. RUBIO. Mr. RUBIO of Mid City Engineering honored his work and spoke to me personally. My car was repaired and Mr. RUBIO personally let me know that if I had any more problems to contact him personally and provided his cell number to me.
Mid City Engineering worked in partnership with Mercedes Benz Chicago Service ( Erick McGregor) to ensure that I was serviced.
Kudos to this company for remaining faithful to Mercedes Benz customers.
Other Employees Tagged:
, Mr. RUBIO - MID CITY ENGINERRING 5 Stars
"Fast and satisfied "
I’ve bought many cars throughout my life, and The Mercedes Benz experience that I had at this location was exceptional and Mr. Jones was very helpful and an expert in knowledge of Mercedes Benz
"The sales associates make the difference in buying a car"
Jim Jordan and Bob McKinnon made buying our new car a pure joy. They were very professional and walked us through each detail in the different models we looked at so we could make a decision as to which on fit our family and needs. I would recommend the dealership to my friends
"Great customer service"
This is the second time I have bought a car from Mercedes Benz of Chicago and I cannot recommend them highly enough. The customer service is superb and they have great cars and are competitive on price. Our salesman, Adrian Botis, could not have been more helpful and has already been at our home a couple of times.
Other Employees Tagged:
, Jennifer Stewart in finance
"Everything was taken care of in a minimum period of time. "
- driving with peweli
I am very pleased with my overall experience at this service center. Erick was very patient and explained everything in detail. The center is extremely clean and very comfortable for waiting for completion of the maintenance of my vehicle.
"Very good "
We been buying cars at Mercedes of Chicago for long time.Every time it’s been great experience!exelent costumer crevice!our salesman was JJ .i used him 2 time.he sold me my last GLE450 2016 .now I came to trade I got new one.good trade in value .i had low miles to)that help.
"best service in dealerships"
never had a dealership with such customer service centered approach, insanely efficient, reliable, and caring. have used them for 23 years for all our family cars, company cars, friends and relatives refer them to, etc.