Jim Leathers
Jim Leathers at Greenway Ford

Jim Leathers

Sales Consultant

Greenway Ford

9505 E State Rte 350
Raytown, MO 64133

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44 Reviews
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44 Reviews

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44 Reviews of Jim Leathers

June 12, 2026

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Employee Rating

I bought my car from Greenway Ford not even four years ago and they talked me into getting the extended warranty and I was told I could use it at any Ford dealership. That was a lie if you were in 40 mile More

by racrat1029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 12, 2026

Greenway Ford responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration surrounding your transmission repair timeline. Buying your first brand-new car is a major milestone, and we are deeply sorry that this repair process has been such a stressful experience for you. We completely understand your urgency to get back on the road. Our service team is required to perform an extended, real-world test drive after a full transmission installation to guarantee the vehicle functions flawlessly and is 100% safe for you. However, we clearly missed the mark by failing to keep you updated on this timeline. We take your communication concerns seriously and would like to review your vehicle's exact status. Please reach out to our Service Manager directly at 816-353-1495 so we can closely monitor the completion of your repair and keep you updated every step of the way.

November 28, 2025

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Employee Rating

Dakota is a very knowledgeable and kind person. He goes above and beyond to help you. I’m not happy with rest of people at greenway ford. More

by tsahebjamei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

August 26, 2023

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Employee Rating

I wrote a lengthy review, and tried to paste, it's too many words. Essentially, if you want up front honesty, and straight answers, this isn't going to be the place for you. More

by tysonj247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wayne Eagle , Dalton

July 29, 2023

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Employee Rating

This dealer is shady and unprofessional. I ordered a 2023 Ford Bronco with Greenway Ford November 2022 because they said no dealer markup. The Bronco arrived July 2023 and $30k dealer mark More

by Adam Hodes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pete Macey

May 10, 2023

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Employee Rating

When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t More

by Matthew Barton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wayne Eagle , Phil Callier, Earl Cobbins, Jason Diehl, Danielle Kellar, Mike Libby, Shane Loya, Karl Myers, Henry Pulliam Jr.

May 22, 2023

Greenway Ford responded

Matthew, we strive to deliver high-quality products and thorough services, and it's disappointing to learn that you are having trouble with your vehicle. I'd like to step in right away so that I may address your concerns directly and see if I can help sort out what's going on and make things right. I will take a look for your contact information, but, in the meantime, please don't hesitate to give me a call. Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234

May 22, 2023

Matthew Barton responded

The day they finally installed my license plate bracket the engine light was on again I was told a bunch of codes came up but nothing to worry about and they had got the light to go off again. This time I went by Autozone and they ran a diagnostic on it and it came back as a cannister purge valve gone bad. I paid almost $17,000 for this vehicle and you didn’t want to replace a $50 part to satisfy a customer.

May 03, 2022

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Employee Rating

Jim was very knowledgeable and helpful. Very good buying experience. I will be back to see them next time I purchase a vehicle. More

by United
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Pippins

May 04, 2022

Greenway Ford responded

Thank you for taking the time to review us! We are so glad to hear that Jim delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Dick Smith Ford!

October 27, 2021

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Employee Rating

Everything went very well and smooth with Devon and Jim, a pleasure deal with they were very customer friendly and professional More

by Bobbyrspence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2021

Greenway Ford responded

Thank you so much for shopping with us at Dick Smith Ford! We are delighted to hear that Devon and Jim delivered excellent service. Safe driving from our entire team!

October 20, 2021

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Employee Rating

Friendly people that will go out of their way to help you get that car you are after. More

by Seasea4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Greenway Ford responded

We're pleased to hear that our team was friendly and helpful in ensuring that you got the care you wanted. Thanks for choosing Dick Smith Ford!

September 16, 2021

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Employee Rating

Jim has always been their for our family. Does he ever go home, he is always their. Thank you More

by Umkcroo13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Greenway Ford responded

We're glad that the hard work of Jim and the team is so clear! Thank you for the great review - we hope to see you back again next time. - the Dick Smith Ford staff

September 14, 2021

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Employee Rating

Jim leathers at Dick Smith Ford, is our go to guy. Sales , service, body shop. We have bought several cars and trucks. Thanks More

by Brellis.roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Greenway Ford responded

Thank you for your confidence in Jim and our team! We are grateful for your continued business and we hope to work with you for a long time to come at Dick Smith Ford. Until next time, safe travels!

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