Jim Madsen | Page 8

Always a good experience Always treat you great spent a great amount of time explaining how to use all the options on our new ascent which was great Jim ,Derek, and Lonnie are Always treat you great spent a great amount of time explaining how to use all the options on our new ascent which was great Jim ,Derek, and Lonnie are great people to work with on buying a new car! More

by NDRISSEL Verified Customer Verified Customer

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Easiest & best new car purchase we've had There was no undue pressure to add accessories, everything was clearly explained (but not over explained), excellent help with the new tech features, There was no undue pressure to add accessories, everything was clearly explained (but not over explained), excellent help with the new tech features, great follow-up. More

by byron & peggy mitchell Verified Customer Verified Customer

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Great experience We did this deal via internet. We drove out from Chicago and the car was ready to view and was accurately described. Team was easy to negotiate with We did this deal via internet. We drove out from Chicago and the car was ready to view and was accurately described. Team was easy to negotiate with and put together a good deal. More

by lcheruvathoor Verified Customer Verified Customer

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Excellent. Jim Madsen was the first to talk to us. Other sales people ignored us like we didn't belong there. I was not impressed by their attitude. Jim sold us Jim Madsen was the first to talk to us. Other sales people ignored us like we didn't belong there. I was not impressed by their attitude. Jim sold us an Out Back. More

by djbugale Verified Customer Verified Customer

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12 month check was performed in less than an hour. Service Advisor Al was friendly and explained everything. Explained what to expect at 15 month. Clean waiting are was performed in less than an hour. Service Advisor Al was friendly and explained everything. Explained what to expect at 15 month. Clean waiting area. More

by meenmom159 Verified Customer Verified Customer

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Great service! I drive every time from Illinois for my servise! They are great! Im with them more than 5 years and never been unhappy! Thank you! I drive every time from Illinois for my servise! They are great! Im with them more than 5 years and never been unhappy! Thank you! More

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The best service around. I drive from Chicago for my service . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great . I found the best deal on my '18 Legacy. New, clean service facility. New showroom. Great More

by D Fox Verified Customer Verified Customer

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Outstanding customer service! Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite Having a car serviced was something I used to dread. At Kenosha Subaru it has always been an enjoyable experience. The staff is pleasant, very polite and accomodating. A special thanks to Alan and Matt for taking care of things today! More

by ROXANNEH2011 Verified Customer Verified Customer

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Pleasant buying experience with some bargaining My salesman John was pretty straightforward and very pleasant to work with. I had to stand my ground on a few points with the sales manager but, all i My salesman John was pretty straightforward and very pleasant to work with. I had to stand my ground on a few points with the sales manager but, all in all, a positive win- win experience. More

by Baw123 Verified Customer Verified Customer

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Smoothest car dealership experience EVER! I had been shopping around for a new car and had it narrowed down to two choices. I went with the 2018 Forester and my experience was AMAZING!! Jim Ma I had been shopping around for a new car and had it narrowed down to two choices. I went with the 2018 Forester and my experience was AMAZING!! Jim Madsen handled the whole transaction effortlessly and smoothly. He treated me like a friend more than a customer and I really felt like I was a priority. He had everything set and ready in less than 30 minutes. For the financing I dealt with Derek and then John. They were straight forward and genuinely nice guys. They explained everything in detail and there were no hidden surprises. In all my years of owning cars I have never had such a truly relaxing and enjoyable car buying experience. If I could give them 10 stars I would!! More

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