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Jim Maggard

Overview Reviews (101)

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Jim Maggard

Jim Maggard | Page 6

Service Advisor

Huston Cadillac

21500 HWY 27
Lake Wales, FL 33859

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4.9

101 Reviews

Overview Reviews (101)

4.9

101 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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101 Reviews of Jim Maggard

September 05, 2024

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Employee Rating

I have bought several vehicles from Huston and had excellent buying experiences. I highly recommend this dealership. excellent buying experiences. I highly recommend this dealership. More

by TURBOMASTER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicole Barnes , Craig Bailey, is the Best!

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Sep 06, 2024 -

Huston Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you've had excellent buying experiences with us at Huston Cadillac. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Enjoy your vehicles! -The Huston Cadillac GMC Team

September 03, 2024

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excellent, to the point and the coffee was good. I did not expect my car wash. I did not expect my car wash. More

by sickem01

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Gorham , Brittney

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Sep 05, 2024 -

Huston Cadillac responded

Thank you for your review! We’re glad to hear you had a great experience at Huston Cadillac and enjoyed the coffee. We're always happy to provide a complimentary car wash. If you have any further feedback or questions, feel free to reach out. We look forward to seeing you again! -The Huston Cadillac GMC Team

August 27, 2024

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The dealership has been very helpful with getting me through the horrible times I’ve been having with the Cadillac lyric. through the horrible times I’ve been having with the Cadillac lyric. More

by johnnyred33827

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcus Riff, Sean Monahan

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Aug 29, 2024 -

Huston Cadillac responded

Thank you for sharing your experience with us! We appreciate your kind words and are glad to hear that Huston GMC has been able to assist you during your tough times with the Cadillac Lyric. If you need any further assistance, please don't hesitate to reach out. We look forward to helping you again! -The Huston GMC Team

August 24, 2024

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This is actually one of my favorite dealerships. They don't have all those stupid extra xx fees, and extras. They have a no pressure technique, and the sales staff knows the vehicles! I enjoyed it a They don't have all those stupid extra xx fees, and extras. They have a no pressure technique, and the sales staff knows the vehicles! I enjoyed it and we bought a ESV and Denali Ultimate. I'd buy there again, we drove from Port Charlotte. More

by PREMIUM CRANE SW

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Monahan, Nicole Barnes, Ricchard La Costa

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Aug 27, 2024 -

Huston Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Huston GMC Team

August 23, 2024

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Very nice people to deal with,keeping me up dated with my car.And fixing the problem car.And fixing the problem More

by BILLMO1983

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 26, 2024 -

Huston Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. -The Huston GMC Team

August 18, 2024

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Riley and Jim Maggard have worked so hard to fix a few things. It’s been in the shop 2 times since the purchase. Thankful that it has been at no cost to me. Riley is an awesome young man and I would recom things. It’s been in the shop 2 times since the purchase. Thankful that it has been at no cost to me. Riley is an awesome young man and I would recommend him to any friends or family that is looking for a vehicle. After being in the shop twice I did tell Riley that I wanted a different vehicle. He did tell me it wasn’t that easy to do. I was very upset and disappointed. So right now I am not totally satisfied but Riley and Jim are doing everything they can to make things work and make it right. Thankful for the two of them. This is the second vehicle that I have purchased from Houston. More

by ohyankee7664

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Riley Mobley

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Aug 21, 2024 -

Huston Cadillac responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your vehicle. We look forward to speaking with you. -The Huston Cadillac GMC Team

May 28, 2024

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Always professional and go the extra mile…Riley and Jean… top notch ..thank you for all you do for me… and your customers…🎵⭐️ top notch ..thank you for all you do for me… and your customers…🎵⭐️ More

by bjleh20171

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Monahan , Riley Mobley

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May 30, 2024 -

Huston Cadillac responded

Thank you for the 5-star review. We appreciate your kind words and are thrilled to hear that you had a top-notch experience with us at Huston GMC. We always aim to go the extra mile for our customers, and we're grateful for your recognition. Please don't hesitate to visit us again in the future or share your positive experience with others. -The Huston GMC Team

May 10, 2024

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Nicole and Lily did a great job assisting me with my initial issues and sticking with me until they were resolved. Great job! initial issues and sticking with me until they were resolved. Great job! More

by dbdphilips

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicole Barnes, Lily Barnes , Brittany Camp

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May 13, 2024 -

Huston Cadillac responded

Thank you for sharing your positive experience with us! We appreciate your kind words about Nicole and Lily assisting you with your initial issues. We are delighted to hear that they were able to help you until everything was resolved. At Huston GMC Cadillac, we always strive to provide excellent service and support to our customers. We look forward to serving you again in the future! -The Huston GMC Cadillac Team

April 16, 2024

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Purchased several vehicles and everyone is great to deal with. Marcus was great to work with with. Marcus was great to work with More

by LINDAHRDLICKA

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Marcus Riff, Sean Monahan

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Apr 18, 2024 -

Huston Cadillac responded

Thanks for taking the time to write such an excellent review for Huston GMC. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. -The Huston GMC Team

February 09, 2024

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Great Dealership. Have been doing business with Houston since 1913 in sales and service departments. Marcus Riff was the salesman I did all my transactions with. Marcus Have been doing business with Houston since 1913 in sales and service departments. Marcus Riff was the salesman I did all my transactions with. Marcus was very helpful in all leases and purchases. Thank you, Marcus. More

by Marcel

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Marcus Riff

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Feb 12, 2024 -

Huston Cadillac responded

Thank you so much for this lovely review, Marcel! We feel so grateful for your loyalty and kind words. It's wonderful to hear Marcus and our team were helpful during your visits. If you have any questions, please don't hesitate to reach out to us again. -The Huston GMC Team