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Jim Maggard

Overview Reviews (101)

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Jim Maggard

Jim Maggard | Page 8

Service Advisor

Huston Cadillac

21500 HWY 27
Lake Wales, FL 33859

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4.9

101 Reviews

Overview Reviews (101)

4.9

101 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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101 Reviews of Jim Maggard

July 29, 2023

Dealership Rating

Employee Rating

Great customer service, worked a very good deal on my truck. Would highly recommend this dealer. truck. Would highly recommend this dealer. More

by raferguson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcus Riff, Sean Monahan , JD Cowles

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Aug 01, 2023 -

Huston Cadillac responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. We hope you enjoy your new truck! -The Huston Buick GMC Team

July 10, 2023

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Employee Rating

I’ve bought four cars from This dealership I’ve been very happy with the sales and service department. The last one Nicole was my salesperson I was very happy with her. I can’t say enough about Sean he has h happy with the sales and service department. The last one Nicole was my salesperson I was very happy with her. I can’t say enough about Sean he has helped me several times when I had questions about my cars. I bought two from him and I was happy both times. He is #1 in my book. More

by GAILGORRELL1943

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Monahan, Nicole Barnes

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Jul 11, 2023 -

Huston Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! -The Huston Buick GMC Team

June 25, 2023

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Nicest people we’ve gotten to work with in the over 10 years we’ve been with Cadillac. Great dealership, friendly and knowledgeable team from sales to finance to service. We will be back. years we’ve been with Cadillac. Great dealership, friendly and knowledgeable team from sales to finance to service. We will be back. More

by Anna A.

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Ricchard La Costa , Uriah Williams, Craig Bailey

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Jun 27, 2023 -

Huston Cadillac responded

Anna, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The Huston Buick GMC Team

June 17, 2023

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Very friendly and willing to help my sales rep Nicole was awesome she helped me alot awesome she helped me alot More

by jasonrhoades827

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pedro Hernandez, Nicole Barnes, Lily Barnes

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Jun 19, 2023 -

Huston Cadillac responded

Thank you for this amazing review! We really appreciate your business. -The Huston Buick GMC Team

June 14, 2023

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Employee Rating

This is the fourth vehicle I purchased from Huston always treated me like I was special. treated me like I was special. More

by Andy

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Marcus Riff

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Jun 16, 2023 -

Huston Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Huston Buick GMC Team

April 21, 2023

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Employee Rating

Love the willingness to go above and beyond typical customer service!! ❤️ Found me a car in Miami for heavens sake! customer service!! ❤️ Found me a car in Miami for heavens sake! More

by lisatocci

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Monahan, Lily Barnes , David Vanlerberg

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Apr 25, 2023 -

Huston Cadillac responded

Lisa, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. -The Huston Buick GMC Team

March 15, 2023

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It was a little confusing about my 2017 transmission that I really didn’t understand, so I put my trust with you again that you will do the right things. I really didn’t understand, so I put my trust with you again that you will do the right things. More

by fred31mcgriff

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pedro Hernandez

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Mar 17, 2023 -

Huston Cadillac responded

Fred, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. -The Huston Buick GMC Team

December 02, 2022

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Employee Rating

Very Helpful, we are not done yet, they are looking for another truck we want to purchase another truck we want to purchase More

by bshore1944

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Marcus Riff, Sean Monahan, George Gorham , David Vanlerberg

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Dec 05, 2022 -

Huston Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Huston Buick GMC Team

Dec 06, 2022 -

Huston Cadillac responded

Hello! Mark reached out to you today. Please call him to discuss your truck purchase. Thank you, we appreciate you as a customer!

Dec 06, 2022 -

bshore1944 responded

Marcus so where is my truck??

Dec 06, 2022 -

bshore1944 responded

Marcus when you have time, call tried calling you & was able to speak to Nicole she was with a customer. Have you found a good truck deal for me? Or should I work with Nicole? Barry Shore 239-340-6043

November 16, 2022

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Employee Rating

I have bought several vehicles from the Huston’s and had a great experience every time. I can’t wait to buy my next vehicle!! a great experience every time. I can’t wait to buy my next vehicle!! More

by BPARK101788

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marcus Riff, Sean Monahan, George Gorham , David Vanlerberg

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Nov 17, 2022 -

Huston Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. -The Huston Buick GMC Team

October 08, 2022

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Employee Rating

It was a great experience. Ryan was great, he was my salesman. The whole team was Ryan was great, he was my salesman. The whole team was More

by runt0125

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Vanlerberg, Ryan Northey

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Oct 11, 2022 -

Huston Cadillac responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Barbara Watson Customer Experience Coordinator Bwatson@hustoncars.com