Jim McLoughlin | Page 13

2017 Silverado purchase great experience r another new vehicle, in the past 25 years or so I have purchased several new trucks from Colonial and one used car all with very high marks from the r another new vehicle, in the past 25 years or so I have purchased several new trucks from Colonial and one used car all with very high marks from the first arrival and greeting at the dealership, finding the right vehicle for me and finally the sales and driving off the lot. The past usually was handled on day one, this time took longer for me as I was undecided on either a truck or SUV. Weeks passed after trying several different vehicles with the assistance of Frank Gordon, James Mcloughlin in sales, but decided those I viewed and driven was not a good fit, just not the right vehicle for me, the search continues. I tried other dealerships also, ford, toyota, and another chevrolet dealership and after all was said and done, I was drawn back to Colonial after much research and thought that NONE provided the positive 5 star relationship, excellent customer care and does NOT hound the customer like others sometimes do after leaving the lot. For this, I came back and new that if a purchase of a vehicle was going to occur it had to be Colonial, therefore I decided I would return and first encountered Frank Gordon who I informed him that I was back and serious about possibly buying a truck, I had just checked on one outside and he came up with some figures and pulled two trucks out front along with sales person James Mcloughlin to assist. I decided on the 2017 Silverado crew cab, I was happy (Always am) with this entire business, and made a deal within 15 minutes, signed the paperwork, traded in my car and did not question anything. Great instructions on the vehicle by James, the sales person, very easy thorough overview of the entire process. I also thank the Business Manager for an excellent experience, Shaune Conway in the paperwork, and the Customer service rep out front who made me that coffee and comfortable while waiting. It's about the experience, customer service, that is what brings me back and over and over again and the relationships that colonial builds with its customers so many thanks, I am done A+ for all I am a satisfied customer. Thank you More

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Excellent Buying Experience I bought my new Chevy Colorado Diesel from Colonial Chevrolet. They were low pressure and straightforward to work with. They were courteous and helpfu I bought my new Chevy Colorado Diesel from Colonial Chevrolet. They were low pressure and straightforward to work with. They were courteous and helpful to work with. They met all their commitments and were very responsive. More

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Straight forward and honest, good car buying experience After having a less positive experience at another dealer it was refreshing to deal with Jim at Colonial. He listened to us and worked to make sure we After having a less positive experience at another dealer it was refreshing to deal with Jim at Colonial. He listened to us and worked to make sure we were well taken care of. Good experience! More

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Awesome experience! Colonial provided the simplest and most enjoyable car buying experience we have ever had. From initial internet contact to phone and finally in-perso Colonial provided the simplest and most enjoyable car buying experience we have ever had. From initial internet contact to phone and finally in-person interaction, we were treated very well and we had a great time. More

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Great buying experience I had a great car buying experience. I picked my Equinox out Wednesday afternoon and drove it home Thursday afternoon. Jim McLoughlin processed all t I had a great car buying experience. I picked my Equinox out Wednesday afternoon and drove it home Thursday afternoon. Jim McLoughlin processed all the paper work, went to my insurance company and processed my registration through the RMV. Jim also gave me a class on how to operate all the computer controls on my dashboard. I got a great price and made new friends. I plan to return to Colonial Chevrolet for my next auto purchase. More

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Long time satisfied customer Long time customer, just in for recent routine service. The appointment was prompt and I always feel well taken care of. While waiting for my 2015 Mal Long time customer, just in for recent routine service. The appointment was prompt and I always feel well taken care of. While waiting for my 2015 Malibu to be serviced I was able to talk with Jim in sales who took the time to go over the new 2016 Malibu. I am seriously thinking about an upgrade now and will be sure to let you know when it is decision making time. More

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Great sales experience. Just bought my first car from this dealership and it was a great sales experience. Jim McLaughlin was a pleasure to work with. I did not experience an Just bought my first car from this dealership and it was a great sales experience. Jim McLaughlin was a pleasure to work with. I did not experience any of the high pressure or tedious back and forth price negotiations you usually experience at most dealerships. Shaune Conway was also great to work with. Thanks to Shaune we experienced the fastest new car and finance paperwork turnaround in almost 50 years of car buying. More

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Excellent experience! Great experience from beginning to end. Jim McLoughlin was the best salesman I have had the pleasure of dealing with, he came in on his day off to acc Great experience from beginning to end. Jim McLoughlin was the best salesman I have had the pleasure of dealing with, he came in on his day off to accommodate my scheduling needs. More

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Very pleased Great service and great deal on new Chevy Silverado.couldn't ask for better.they are very professional and curtious and not pushy like a lot of other Great service and great deal on new Chevy Silverado.couldn't ask for better.they are very professional and curtious and not pushy like a lot of other dealerships More

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A peaceful, easy buying experience Jim McLoughlin has a special way of selling vehicles. He was very patient with my vehicle/price search. After a lengthy period of time between visits, Jim McLoughlin has a special way of selling vehicles. He was very patient with my vehicle/price search. After a lengthy period of time between visits, he still remembered my name. The staff works hard at making this a relaxing experience. More

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