Jim Monahan | Page 12

First, I took time off my day and went over there and there was no parts. No one called me to cancel. I still have not received a call to reschedule the appointment. there was no parts. No one called me to cancel. I still have not received a call to reschedule the appointment. More

by l_ortiz2005 Verified Customer Verified Customer

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I felt confident they finally had the right part. What I didn't like was the Used car manager trying to sell me a car and buy mine. What I didn't like was the Used car manager trying to sell me a car and buy mine. More

by paulaw98 Verified Customer Verified Customer

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Jim Monahan's concern and service was excellent. He cares about your individual needs and goes out of his way to service his customers. He cares about your individual needs and goes out of his way to service his customers. More

by djage5020 Verified Customer Verified Customer

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They were very kind and handled my issues right away. Had my car since 2017 and never have I had any problems with this service. Had my car since 2017 and never have I had any problems with this service. More

by IRVINTRACTOR Verified Customer Verified Customer

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Great professional service, reasonable prices and convenient service scheduling. Keep it 100. Your loyal customer👍🏾 convenient service scheduling. Keep it 100. Your loyal customer👍🏾 More

by Marshall.james1 Verified Customer Verified Customer

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I expected the car to be washed better. Bugs on the front, inside not vacuumed nor glass cleaned. Disappointing. Bugs on the front, inside not vacuumed nor glass cleaned. Disappointing. More

by lawrence.malakI Verified Customer Verified Customer

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Great service . . Everyone was polite and friendly.. Got a great deal and looking forward to more visits . Everyone was polite and friendly.. Got a great deal and looking forward to more visits More

by mrhtaylor2001 Verified Customer Verified Customer

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One negative observation. I arrived at 7:23 AM for a 7:40 AM appointment. The garage door was partially elevated. I waited a minute or so, then exited my automobile and wal I arrived at 7:23 AM for a 7:40 AM appointment. The garage door was partially elevated. I waited a minute or so, then exited my automobile and walked into the facility and told three people that I was there for a 7:40 AM appt. I was informed that they did not open until 7:30 AM then walked back to my and waited until the door was opened at 7:30 AM. After the door was opened and after I drove in, all went smoothly. My complaint: Where is civility, common courtesy, customer appreciation? If my schedule were not tight for the week, I would have gone elsewhere for servicing of my vehicle. The servicing and your representative afterward were superb. More

by RCGREEN2203 Verified Customer Verified Customer

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The service center is wonderful. Jim & John are personable and friendly. They make you feel like a valued customer. Mr. Banks is also great. Jim & John are personable and friendly. They make you feel like a valued customer. Mr. Banks is also great. More

by Cheryl Verified Customer Verified Customer

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We are very satisfied with your service. Your appointment desk and follow-up calls and service is outstanding. Thank you for all you do for your customers. The Derk Deckinga Sr family Your appointment desk and follow-up calls and service is outstanding. Thank you for all you do for your customers. The Derk Deckinga Sr family More

by Wkndr2 Verified Customer Verified Customer

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