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John Howard

Overview Reviews (182) Inventory (325)

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John Howard

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4.8

Employee
Rating

4.8

John Howard

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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Overview Reviews (182) Inventory (325)

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182 Reviews of John Howard

March 07, 2021

Dealership Rating

Employee Rating

"Staff member was very courteous. I was greeted with a..."

- snbraun89

Verified Customer

Staff member was very courteous. I was greeted with a good morning and a smile. I was told that my overall time waiting would be about an hour and it was...this made me very happy for I had other errands to do that day.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Hoover, Dan Choi, Ryan Clark, Christen Dargan, Becky D'Andrea, Candace Kostial, Jim Monahan

Helpful 0

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March 05, 2021

Dealership Rating

Employee Rating

"Clean facility. Friendly/Professional staff. Reasonable..."

- muhammad.aliyah

Verified Customer

Clean facility. Friendly/Professional staff. Reasonable wait time for my vehicle repairs. I will definitely be back and/or refer a friend! Great Job, Rizza Cadillac Buick GMC!!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

March 02, 2021

Dealership Rating

Employee Rating

"Always receive the best and quickest service whenever I..."

- lmtriggiani20

Verified Customer

Always receive the best and quickest service whenever I need it. Warranty work or just a simple oil change are respected at Rizza. John Howard is the best, very knowledgeable and keeps you informed about status of your vehicle.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Mark Hoover

Helpful 0

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Mar 04, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 02, 2021

Dealership Rating

Employee Rating

"Great customer service. Service advisor John Howard was..."

- BKOUBA1

Verified Customer

Great customer service. Service advisor John Howard was incredibly knowledgeable and let me know exactly what I needed done on my 2017 Acadia along with my oil change and tire rotation. Highly recommended!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 04, 2021 -

Rizza Cadillac Buick GMC responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 01, 2021

Dealership Rating

Employee Rating

"I was only there for the recall on vehicle and that was..."

- MZMOORE14

Verified Customer

I was only there for the recall on vehicle and that was all that I wanted done, I did not want a sales pitch about what other services my car could use. I appreciate that once the service visit was over, I was not pushed to replace my tires, windshield wiper blades, air filter, etc.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 03, 2021 -

Rizza Cadillac Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 27, 2021

Dealership Rating

Employee Rating

"What can I say.... John Howard from service is fantastic!..."

- Lamarrpjones

Verified Customer

What can I say.... John Howard from service is fantastic! Fast friendly customer service with a smile! I've found a new home! Thank you!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

February 26, 2021

Dealership Rating

Employee Rating

"Oil Change and Tire rotation went well. Very short wait..."

- Meesh114

Oil Change and Tire rotation went well. Very short wait and a great price. They called me to schedule the appointment, I did not have to remember. Thanks for that Rizza.....

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Candace Kostial

Helpful 0

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Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

Dealership Rating

Employee Rating

"I drove from the west loop about 40 minutes away and will..."

- ctwinn2

Verified Customer

I drove from the west loop about 40 minutes away and will hands down continue to do it again and again because Rizza is that good!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Barakat

Helpful 0

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Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 26, 2021

Dealership Rating

Employee Rating

"John Howard has been taking care of me for years and..."

- L1035170

Verified Customer

John Howard has been taking care of me for years and always does a great job! The Buick Loyalty Points helped in reducing my bill

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 02, 2021 -

Rizza Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 24, 2021

Dealership Rating

Employee Rating

"The service on my car was great! I was however very..."

- angelacmiss

Verified Customer

The service on my car was great! I was however very uncomfortable there because many of the staff did not wear mask over their nose.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Barakat

Helpful 0

Report | Print

Feb 26, 2021 -

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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John Howard

Service Writer

Rizza Cadillac Buick GMC

182 Reviews of John Howard

"Staff member was very courteous. I was greeted with a..."

"Clean facility. Friendly/Professional staff. Reasonable..."

"Always receive the best and quickest service whenever I..."

"Great customer service. Service advisor John Howard was..."

"I was only there for the recall on vehicle and that was..."

"What can I say.... John Howard from service is fantastic!..."

"Oil Change and Tire rotation went well. Very short wait..."

"I drove from the west loop about 40 minutes away and will..."

"John Howard has been taking care of me for years and..."

"The service on my car was great! I was however very..."

Dealership Inventory (325 Vehicles)

Had a great experience?Spread the word.

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