Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 21

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

February 07, 2022

Dealership Rating
Employee Rating

The guy who helped me out it was very rude. I honestly didnt like the service More

by renemoran47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Feb 07, 2022

Rizza Cadillac Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 31, 2022

Dealership Rating
Employee Rating

My bill was completely messed up. I lost all of my reward points. I originally had about 12700 points that I only wanted use for wiper blade replacement? My oil change was supposed to be free with A More

by MARKL_WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 31, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 26, 2022

Dealership Rating
Employee Rating

They was fast efficient very professional would definitely won't recommend others to take there car there. More

by GREG53SKYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Jan 27, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 22, 2022

Dealership Rating
Employee Rating

Excellent service and fast. Great customer service very informative Convey caring and compassionate services will you services again More

by Ikat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Jan 25, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 22, 2022

Dealership Rating
Employee Rating

Great work fast. I'll be a repeat customer for sure. Hopefully no more issues. More

by PIPEFIT1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2022

Rizza Cadillac Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 21, 2022

Dealership Rating
Employee Rating

All maintenance was performed and completed as requested. Great customer service from start to finish. More

by rwdunc41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Jan 21, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2022

Dealership Rating
Employee Rating

They make mi weht over 3 hours for a change oil is a lot no good More

by javierzambrano5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us. Here at Rizza Cadillac Buick GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 16, 2022

Dealership Rating
Employee Rating

I've been Rizza customer for over 25yrs the service I get is always Excellent & Professional Either purchasing a car or truck , Service department go beyond to service customer Needs in a timely manner, Resp More

by l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 15, 2022

Dealership Rating
Employee Rating

Professional friendly staff. service was exceptional the service guys and detail guy really takes care of the customers. A very great experience . More

by DESIREE30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Desiree, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 14, 2022

Dealership Rating
Employee Rating

Great service department. Friendly and helpful. Oil change was one time free and they washed my Envision, BEAUTIFUL More

by ROZI0999@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

Jan 18, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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