Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC
Refer Me

Jim Monahan | Page 4

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
4.6
338 Reviews
4.6

338 Reviews

Write a Review

338 Reviews of Jim Monahan

April 22, 2023

Dealership Rating
Employee Rating

Great, at tentative,knowledgeable,bright,understanding, polite, onsiderate,reasonable, very nice service center,clean and accommodating. More

by Phyllis Berngen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Apr 25, 2023

Rizza Cadillac Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

Dealership Rating
Employee Rating

Good service in and out less than hour and treated real nice from the employees More

by Linedriverob84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 21, 2023

Dealership Rating
Employee Rating

They were efficient and courteous. All was done in a timely manner so wait was not bad. More

by Jmb5248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 13, 2023

Dealership Rating
Employee Rating

The serve was amazing. I was given consistent updates and the work was done quickly. Highly recommend. More

by JimDim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Rizza Cadillac Buick GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Dealership Rating
Employee Rating

Thanks to Jim Monahan and Tom wentz for not giving up on getting the job done and the mechanic for not giving up on chasing gremlins. More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Rizza Cadillac Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Dealership Rating
Employee Rating

Excellent service no upselling, friendly staff. Reasonable prices. Clean waiting room, comfortable setting. Always kept informed on progress. More

by modgraph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Howard

Apr 13, 2023

Rizza Cadillac Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 11, 2023

Dealership Rating
Employee Rating

Great professional service everyone was so helpful. I will definitely recommend this dealership to all my family and friends. More

by VINCENZASPILOTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2023

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service I strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; I look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 10, 2023

Dealership Rating
Employee Rating

Very informative from beginning to end. Very pleased with the service and support. I am happy More

by Master7292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Apr 12, 2023

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 10, 2023

Dealership Rating
Employee Rating

Jim was a big help he got me in and out. The service was great and he also gave me info for Onstar as well. I really appreciate all his help. More

by threejays09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem, JIM LAAS

Apr 12, 2023

Rizza Cadillac Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 03, 2023

Dealership Rating
Employee Rating

Appreciative of the conduct of the business , Business was handled and I appreciate the urgency amongst not being scheduled. More

by RJL JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Rizza Cadillac Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

...
4
...

Dealership Inventory (242 Vehicles)

used 2015 Cadillac SRX car, priced at $16,950
2015 Cadillac SRX
used
Radiant Silver Metallic exterior
Automatic
Front-wheel Drive
used 2019 Cadillac XT5 car, priced at $36,950
2019 Cadillac XT5
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive
used 2019 Cadillac XT4 car, priced at $22,950
2019 Cadillac XT4
used
Radiant Silver Metallic exterior
Automatic
All-wheel Drive
used 2016 Jeep Patriot car, priced at $9,950
2016 Jeep Patriot
used
Black Clearcoat exterior
CVT
Front-wheel Drive
used 2023 Cadillac CT5 car, priced at $41,950
2023 Cadillac CT5
used
Black Raven exterior
Automatic
All-wheel Drive
used 2021 Cadillac XT6 car, priced at $34,950
2021 Cadillac XT6
used
Stellar Black Metallic exterior
Automatic
Front-wheel Drive