Jim Morse
Jim Morse at Matthews Mitsubishi Planet PreOwned

Jim Morse

General Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.9
70 Reviews
4.9

70 Reviews

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70 Reviews of Jim Morse

July 18, 2025

Dealership Rating
Employee Rating

Thank you Mike, for helping me with my new 2024 Tiguan. It's a fun Ride it's always a great experience for me they are true except when it comes customer services. More

by juanmoro60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Goff, Jack Richardson

Jul 21, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for choosing Matthews for your automotive needs. We are thrilled to hear about your positive experience with Mike. Congratulations on your new vehicle! We appreciate your kind words.

June 26, 2025

Dealership Rating
Employee Rating

Very good to excellent maintenance and customer service personnel. They are always curtious, friendly, and quick with suggestions and answers. More

by rsannwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 24, 2025

Dealership Rating
Employee Rating

I had a great experience! Would recommend that people come here. The dealer was very good! More

by cassieharlec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 25, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi Cassie- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 27, 2025

Dealership Rating
Employee Rating

They were very helpfull as I just had knee replacement and was with a walker and went to the wrong area they came open the door for me took my key to the right person More

by JOYCESHAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2025

Dealership Rating
Employee Rating

Fine, thoughtful, flexible, and accommodating sales, service, and management staff. I was not an easy customer so I appreciate my experience with Matthews even more. Thank you. More

by sas10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mykel Kittle

Apr 28, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

Dealership Rating
Employee Rating

This the second truck that have purchased at Planet PreOwned I would highly recommend them because of their professionalism in all aspects of the sale and maintenance throughout the 12 years of service More

by JOHNVERUTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Goff

Apr 04, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi John-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

February 26, 2025

Dealership Rating
Employee Rating

Made the whole buying experience very pleasant. Our salesman Mike Goff was the exact opposite of the stereotype car salesman. Very knowledge, and very helpful when purchasing our car. More

by pie13754
Recommend Dealer
Yes

Other Employees Tagged: Mike Goff

Feb 27, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Mike! Thank you for your business and the great review!

January 29, 2025

Dealership Rating
Employee Rating

Everything has been good with the service that I have received from this Service Center. More

by alans4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Monk

Jan 30, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5 Star Review and your business!

December 17, 2024

Dealership Rating
Employee Rating

They do a great job getting the cars in for service and getting them out. More

by lesliejm01@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Monk, Mike Goff , Tim in services

Dec 19, 2024

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 16, 2024

Dealership Rating
Employee Rating

Good job Good job Good job Good job Good job Good job Good job Wonderful More

by timothyharris50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Matthews Mitsubishi Planet PreOwned responded

Hi Timothy-Thank you for the perfect review!

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