Jim Potts

I recently had the pleasure of working with Jim Potts during my car buying experience, and I cannot speak highly enough of his exceptional service. Jim was incredibly courteous and made me feel valued fr during my car buying experience, and I cannot speak highly enough of his exceptional service. Jim was incredibly courteous and made me feel valued from the moment I stepped into the dealership. His professionalism was evident in every interaction, as he listened attentively to my needs and preferences without ever being pushy. Jim’s attention to detail was remarkable. His knowledge of our vehicle was impressive, and he patiently answered all my questions, no matter how small. He also went above and beyond to help me navigate the financing process, breaking down the terms clearly and securing a deal that worked perfectly for my budget. What stood out most was Jim’s genuine helpfulness. He wasn’t just focused on making a sale; he truly cared about my customer experience. From coordinating proposals before we drove into the dealership to making sure we were knowledgable about the extended dealership services, his dedication made the entire process smooth and stress-free. I left the dealership feeling confident in my decision and grateful for Jim’s outstanding service. If you’re looking for a salesperson who combines professionalism, courtesy, and a detail-oriented approach, I wholeheartedly recommend Jim Potts. He made my car buying experience enjoyable and I wouldn’t hesitate to work with him again in the future. More

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Every part of our experience with this dealership was amazing! From our initial inquiry call, to driving off the lot. Everyone was helpful, knowledgeable and friendly. Our vehicle purchase was completed amazing! From our initial inquiry call, to driving off the lot. Everyone was helpful, knowledgeable and friendly. Our vehicle purchase was completed flawlessly and efficiently. We mainly worked with Jim Potts and he was fantastic! The absolute best salesperson experience we could ask for, hands down! He made every part of this process smooth, painless, and even fun! Even though it’s a bit of a drive we will be coming to Hyundai St. Augustine for future needs and will be highly recommending them to friends and family! More

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Hyundai-St. Augustine is a beautiful dealership. Jim Potts was very knowledgeable, professional, and a pleasure to work with. Augustine is a beautiful dealership. Jim Potts was very knowledgeable, professional, and a pleasure to work with. More

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We were NOT looking to purchase a new vehicle for our new college student. We were truly looking at used options. After discussing our goals, Jim showed us how incentives and low rates could create an opport college student. We were truly looking at used options. After discussing our goals, Jim showed us how incentives and low rates could create an opportunity better than a used vehicle. We greatly appreciate the assistance of meeting our goals with proper explanations and understanding without sleazy sales tactics. This was an up front no games, we want to help and work with you experience. Could not have asked for a better memory. More

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Straightforward. No hassle. Believe the deal was fair. Did not feel pressure. Paperwork simplified. If I had been taken I have not yet felt it No hassle. Believe the deal was fair. Did not feel pressure. Paperwork simplified. If I had been taken I have not yet felt it More

by reecle52 Verified Customer Verified Customer

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Customer Testimonial: When it came time to trade in my beautiful Hyundai Palisade, I knew I was ready for a change—but I wasn’t sure what that next step looked like. The team was incredibly helpful, sh my beautiful Hyundai Palisade, I knew I was ready for a change—but I wasn’t sure what that next step looked like. The team was incredibly helpful, showing me a range of options from newer Palisades to the 2025 Santa Fe. They encouraged me to take a vehicle home for a test drive, giving me time to really get a feel for it. While the 2025 Santa Fe impressed me with its features and spacious interior, I realized it just wasn’t quite the right fit—it felt a little too boxy for my taste. Anyone who knows me knows my personality is anything but square. I was looking for something stylish, functional, and a bit more reflective of who I am. That’s when Jim Potts said, “Humor me,” and introduced me to electric vehicles. I’m so glad he did. I was surprised by the power, the space—especially for our Great Dane—and the overall value. After a test drive, my husband and I were sold. That evening, we drove off in our brand-new 2025 Hyundai Ioniq 9. It was the perfect blend of performance, personality, and practicality for our family. I couldn’t be happier with the experience and the support we received. More

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Very nice new dealership. Jim was very friendly and professional. He was very knowledgeable and what he did not know he found the answer quickly. There was no pressure and Jim was very friendly and professional. He was very knowledgeable and what he did not know he found the answer quickly. There was no pressure and it was a pleasure talking to him. More

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Very pleasant to work with and not pushy at all. He answered all of our questions and extremely knowledgeable of the vehicles we looked at. More than likely we will go back and purchase He answered all of our questions and extremely knowledgeable of the vehicles we looked at. More than likely we will go back and purchase More

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I brought my 2019 Tucson in for service and left w a new Tucson! I thought I'd walk over to gather info while I was there. Sat down w Jim Potts who personable, compassionate, great listener and a natural. H Tucson! I thought I'd walk over to gather info while I was there. Sat down w Jim Potts who personable, compassionate, great listener and a natural. He heard and met all my needs. By the end I couldn't refuse the terms of my new lease. I literally had fun leasing my new car!!! Thank you, Jim!!! More

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We had a great experience. We've already recommended Jim Potts to all our friends. We enjoyed our experience with him and will return to work with him when we are ready to purc We've already recommended Jim Potts to all our friends. We enjoyed our experience with him and will return to work with him when we are ready to purchase our next vehicle. More

by cc1672 Verified Customer Verified Customer

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