Jim Prendergast | Page 17

My son Chad Franolich ws looking for a new Dodge Ram truck and found a great deal at this dealership, the salesman Jim was so very helpful in fulfilling my sons need, Jim did over and beyond our expecta truck and found a great deal at this dealership, the salesman Jim was so very helpful in fulfilling my sons need, Jim did over and beyond our expectations as a car salesman. In all my years dealing with a dealership you guys are the best I have ever dealt with. I would recommend this one to all my friends and neighbors. Thank you Jim and Darren for all your help!! More

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This was by far the best experince that I've ever had at a dealership. Jim did an excellent job and working to get the deal I wanted. Matt was very helpful get the finance going. I never felt pressured by a a dealership. Jim did an excellent job and working to get the deal I wanted. Matt was very helpful get the finance going. I never felt pressured by anyone. Everyone at the dealership was so friendly. More

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Easy to work with and Jim was excellent. No hassle deal and got the terms I wanted without any problem..Worked with us til we were happy...financing was just as easy and no hassle. car delivered clean and and got the terms I wanted without any problem..Worked with us til we were happy...financing was just as easy and no hassle. car delivered clean and without issue. would definetly go to this dealership again... More

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This place was great! The manager would not let us leave without trying to negotiate a price we could agree upon. Thanks so much to everyone there! We purchased a Cherokee for my husband and we LOVE it. We without trying to negotiate a price we could agree upon. Thanks so much to everyone there! We purchased a Cherokee for my husband and we LOVE it. We can't wait to get my new Liberty soon. I would strongly reccomend this dealership to anyone who loves great, friendly service :) More

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Was looking for a new or used Jeep. Mark let me test drive each vehicle no problem. There was no hassle or wraggling with prices. He had numbers drawn up for the 4 different scenarios I expressed inte drive each vehicle no problem. There was no hassle or wraggling with prices. He had numbers drawn up for the 4 different scenarios I expressed interest. He took the time to come up with numbers for all 4 and bared with me until I chose what I wanted. He could not have been more helpful in my decision and applied zero pressure. When I went into the finance area I was ready to be hit over the head but everything was painless. All options were laid out to me and the decision was up to me, no pressure to do anything. I would strongly recommend purchasing from here to anyone and will make future purchases here myself. More

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I went to this dealership to buy a New Jeep through the Costco Auto Program. I was weary of purchasing a new car being that I hadnt done it in over 10 years. Jim and the Finance team (Darren and Dave) mad Costco Auto Program. I was weary of purchasing a new car being that I hadnt done it in over 10 years. Jim and the Finance team (Darren and Dave) made this purchase virtually painless. They didnt have my car on the lot but obtained it for me from another dealer within one day. I had done research myself and knew what I was willing to pay. I went back to discuss numbers and they gave me the price I was looking for with no haggling. Jim was very accomodating and returned my calls right away. He was willing to do whatever he could to make my experience a good one. I didnt feel pressured about the purchase at all and would recommend dealing with this dealership. (**PLEASE SEE UPDATED SECTION BELOW**) **The above was true until I actually picked up the car. I ended up picking it up after work, in the dark (lesson learned) and when I looked at the car at home the next day there was damage all over the inside as well as scratches and paint damage on the outside. I called right away and Jim did assure me that they would fix everything. I brought the car back, and yes, eventually everything was fixed, although after I dropped off the car to be fixed I never heard from Jim again. I also tried to escalate my concerns at one point and spoke to Dave Rapasardi who promised to call me back with answers and never bothered to. It took over a month for the car to be returned to me and over that month I mostly had to call them to get an update. In the end, I did end up with the brand new car I paid for and I do appreciate the attention to detail of the Service Manager, Dennis Opperman, in getting my car fixed and making sure everything was fixed 100% and correctly. I would gladly deal with Dennis again. The service department replaced the parts that were damaged and fixed the paint. Overall, it was a very dissapointing and frustrating experience. My advice to anyone buying a car from them is to check every inch of it first because the cars are apparently not checked by anyone. More

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I am a repeat buyer at Lester Glenn, I did not like the waiting for 4 hours but the overall buying was good. I loved the salesmen there very freindly and willing to help except the Fiance Manager. I feel t waiting for 4 hours but the overall buying was good. I loved the salesmen there very freindly and willing to help except the Fiance Manager. I feel this time around did not get a good deal on the car I bought. Went back with my husband and not very friendly, not willing to dicuss the amount on the car its funny was all nice to me but once my husband got involved knowing the price of the car it was down hill with the F/I person. Again, Salesmen in the whole area outstanding and if you like staying there for 4 hours after you picked the car. More

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