Jim Raad | Page 2

Outstanding I would like to take this opportunity to mentioned that. !This is exactly how it is supposed to be ! If you are fortunate enough to get a sales per I would like to take this opportunity to mentioned that. !This is exactly how it is supposed to be ! If you are fortunate enough to get a sales person like "Mauricio De Francisco" You just landed on great hands who are willing to go the extra mile for you making your buying/leasing experience the way it's supposed to be. Trustworthy, professional and polite, attentive to your needs are just a couple of his attributes. I feel very very lucky to have you as our sales person, who never rushed or create any pressure whatsoever. I really appreciate that you kept your word, and my final price was exactly as negotiated with no last minute surprises. !!!Thank you Mauricio De Francisco !!! More

Helpful 0

Report | Print

Car leasing nightmare (I gave 1 Star because I can’t give zero)Terrible business practice. Lack of respect for customers time. This dealer’s business practice epitomizes ba (I gave 1 Star because I can’t give zero)Terrible business practice. Lack of respect for customers time. This dealer’s business practice epitomizes bait and switch. Car buying is stressful. But the two, yes two back to back experiences I had there, led me to sharing my experience as much as I can. I have leased approximately 7 cars of different models and have never had an employee interrupt financing to renegotiate prices that both the dealer and I had already negotiated and agreed on. I literally had the key of the car that I was purchasing in my pocket. As a matter a fact, things became so confusing and hectic so abruptly that we left the dealer with the key. As I was getting into my own car to leave, the salesman had caught up to me to return the key to him. Going to a Rick Case dealer was and always has been the worst experience. We will never give them another opportunity to earn our business. More

Helpful 2

Report | Print