Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers | Page 21

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Jim Rodgers

July 24, 2023

Dealership Rating
Employee Rating

Would never go back had a recall went two separate times had an appointment sat there for over an hour for them to tell me that the part was missing will never go back More

by ckorchynsky
Service Communication
Recommend Dealer
No
Jul 25, 2023

Matthews GM Center responded

Hello- We're sorry to hear about your recent experience with us and want to assure you that this is not how we do business. Can you please give Service Director, Mike Ryder a call at 607-798-8000 to discuss your visit so we can learn more.

July 21, 2023

Dealership Rating
Employee Rating

the dealership treat it me very good . I would recomend matthews service to friends and family. More

by dreyes9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge , Joe Polakovich

Jul 24, 2023

Matthews GM Center responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 07, 2023

Dealership Rating
Employee Rating

Reliable, friendly and very knowledgeable. They are close by for service and efficient. Thank you for asking. More

by jmiller127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Matthews GM Center responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 30, 2023

Dealership Rating
Employee Rating

Always excellent quality service delivered at Matthews Garage by Jim Rogers and his team! Thank you. More

by myeldel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Sorbello

Jul 06, 2023

Matthews GM Center responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 30, 2023

Dealership Rating
Employee Rating

My third GMC Sierra from Matthews. Last two from Paul Tierno. Paul is very knowledgeable, patient, and as always zero pressure. Some of the other salesmen pitched in (sorry, I forget More

by sgwinjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Gaeta, Jim Breward, Paul Tierno , Joe Polakovich, Seamus McNally, Jim Rodgers, and of course Joe P. (Polakovich)!

Jul 06, 2023

Matthews GM Center responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 28, 2023

Dealership Rating
Employee Rating

I continue to purchase Cadillacs because of the service department.. an excellent department run by Jim Rogers. More

by SABWIESNER
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

Jul 06, 2023

Matthews GM Center responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 28, 2023

Dealership Rating
Employee Rating

Great service department and always willing to help with my problems. Very informative during my repair. More

by dmhartz
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

Jun 28, 2023

Matthews GM Center responded

Thank you for taking the time to respond . Bob Gaeta General Manager

June 26, 2023

Dealership Rating
Employee Rating

I called for an appointment and one was given to me. I went to the service center and my car was quickly attended to. It was a simple procedure and satisfactory results were achieved. More

by RAKEL
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge , Perry Griffith, Joe Polakovich

Jun 26, 2023

Matthews GM Center responded

Thank you for your response Bob Gaeta General Manager

June 07, 2023

Dealership Rating
Employee Rating

This was the first time that I worked with Jim. My standard was Perry who has retired. The quality of service is my number one criteria when selecting a dealership. More

by Willie1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2023

Matthews GM Center responded

Thank you for the review , hopefully Jim will live up to Perry's standards in the future . If not please let me know .Thank You for the feedback Bob Gaeta General Manager Matthews GM Center

May 26, 2023

Dealership Rating
Employee Rating

Thank You to Jim Rodgers for getting my tires & setting up my appointment. He also explained to me about the alignment machine when you pull your vehicle into the service dept. It just amazed me that it More

by DOTCAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2023

Matthews GM Center responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

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