Jim Rodgers
Jim Rodgers at Matthews GM Center

Jim Rodgers | Page 22

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.9
224 Reviews
4.9

224 Reviews

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224 Reviews of Jim Rodgers

May 25, 2023

Dealership Rating
Employee Rating

Good service but needs new courtesy car driver because I felt like I was going to die due to his dangerous driving More

by kennerupjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Matthews GM Center responded

Hello Mr. Kennerup We apologize for your recent shuttle service experience. At Matthews GM Center our customers are our Number 1 priority, in every department they interact with. The employee has been made aware of your concerns and feelings about the experience, I can assure you that it has been handled and will not be a concern moving forward. We appreciate your positive response to our service department, we apologize again for your driving experience. Our service Director will be reaching out to you about the experience.

May 23, 2023

Dealership Rating
Employee Rating

I had a problem with my Acadia on the highway, I had numerous issues happening with it, I decided I should drive right to the dealership if I can make it, I explained my issues Rob checked it out told m More

by mrc53
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge , Perry Griffith, Joe Polakovich

May 23, 2023

Matthews GM Center responded

We're so glad to hear that Rob & our Team was able to help you with your Acadia! We truly appreciate your business and the great review!

Jun 26, 2023

Matthews GM Center responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

May 19, 2023

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Employee Rating

I needed to get my car inspected. I spoke with the people who sold me the car through matthews, there were lights out on my car. They stated that when it goes to get inspected, the pe More

by vgermain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Polakovich

May 23, 2023

Matthews GM Center responded

On behalf of Matthews GM Center, we would like to apologize for your recent service experience. Our Service Director will be reaching out to you to resolve this concern. Matthews always strives to put our Customers first. We appreciate your feedback and your business.

May 15, 2023

Dealership Rating
Employee Rating

Drop my car off the night before and earlier that morning they called me to tell me it was finished. I appreciate them going out of their way. Good job guys.!!! More

by sailport12@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tabeek, Paul Tierno , Scott Sorbello

May 23, 2023

Matthews GM Center responded

We appreciate the great review and your business!

May 15, 2023

Dealership Rating
Employee Rating

Great salesman and service counter person. I will keep seeing them for advice and information More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Reyes

May 23, 2023

Matthews GM Center responded

Thank you for your business and the great review!

May 15, 2023

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Employee Rating

It was very easy to schedule my appointment, I dropped my vehicle off in the morning and they called me as soon as was ready. Front desk was very pleasant and easy to deal with. More

by szelenyak
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 23, 2023

Matthews GM Center responded

Thank you for the great review and your business!

May 13, 2023

Dealership Rating
Employee Rating

Dealer did a great job with the car and I was very impressed with the group and I was very impressed with the quality service that I had More

by jschwart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge

May 23, 2023

Matthews GM Center responded

We appreciate your business and the great review!

May 12, 2023

Dealership Rating
Employee Rating

Always available Kind service people Keeps My car ont the road! Love them Good service More

by GRANDBLVD94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge , Perry Griffith, Joe Polakovich

May 23, 2023

Matthews GM Center responded

Thank you for your business and the perfect review!

May 12, 2023

Dealership Rating
Employee Rating

Professional, friendly team! Work performed is always A+ and while waiting for services to be performed the waiting room is always comfortable and clean, More

by waddhayloft
Recommend Dealer
Yes

Other Employees Tagged: Fred Hobarth, Rob Linge , Perry Griffith, Joe Polakovich

May 23, 2023

Matthews GM Center responded

We are so glad to hear that you found our dealership comfortable! Thank you for choosing Matthews. We appreciate your business!

May 11, 2023

Dealership Rating
Employee Rating

They do as promised and in a professional manner that one would expect, great job More

by tjmadisoncckjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Matthews GM Center responded

Thank you for the great review and your business!

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