Good service but needs new courtesy car driver because I
felt like I was going to die due to his dangerous driving
felt like I was going to die due to his dangerous driving
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by kennerupjr
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2023 -
Matthews GM Center responded
Hello Mr. Kennerup
We apologize for your recent shuttle service experience. At Matthews GM Center our customers are our Number 1 priority, in every department they interact with. The employee has been made aware of your concerns and feelings about the experience, I can assure you that it has been handled and will not be a concern moving forward. We appreciate your positive response to our service department, we apologize again for your driving experience. Our service Director will be reaching out to you about the experience.
I had a problem with my Acadia on the highway, I had
numerous issues happening with it, I decided I should drive right to the dealership if I can make it, I explained my issues Rob checked it out told m
numerous issues happening with it, I decided I should drive right to the dealership if I can make it, I explained my issues Rob checked it out told me what he thought was the problem,
So I left my Acadia, he quoted me the price, I said ok. The part was on back order, which was ok.
Rob has always been friendly/ polite
Rob is one of the reasons I keep coming back
Thank you Rob and Matthews GMC
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by mrc53
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Rob Linge
, Perry Griffith, Joe Polakovich
May 23, 2023 -
Matthews GM Center responded
We're so glad to hear that Rob & our Team was able to help you with your Acadia! We truly appreciate your business and the great review!
Jun 26, 2023 -
Matthews GM Center responded
Thanks for taking the time to review your experience at Matthews! Have a great day!
I needed to get my car inspected.
I spoke with the people who sold me the car through matthews, there were lights out on my car. They stated that when it goes to get inspected, the pe
I spoke with the people who sold me the car through matthews, there were lights out on my car. They stated that when it goes to get inspected, the people at the service center will check on the lights and they will be fixed. They have not been fixed. The lights are still out and im curious how my car was able to be inspected with these things not done.
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by vgermain
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Joe Polakovich
May 23, 2023 -
Matthews GM Center responded
On behalf of Matthews GM Center, we would like to apologize for your recent service experience. Our Service Director will be reaching out to you to resolve this concern. Matthews always strives to put our Customers first. We appreciate your feedback and your business.
Drop my car off the night before and earlier that morning
they called me to tell me it was finished. I appreciate them going out of their way. Good job guys.!!!
they called me to tell me it was finished. I appreciate them going out of their way. Good job guys.!!!
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by sailport12@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2023 -
Matthews GM Center responded
We appreciate the great review and your business!
Great salesman and service counter person.
I will keep seeing them for advice and information
I will keep seeing them for advice and information
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by rawwilly54
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Reyes
May 23, 2023 -
Matthews GM Center responded
Thank you for your business and the great review!
It was very easy to schedule my appointment, I dropped my
vehicle off in the morning and they called me as soon as was ready. Front desk was very pleasant and easy to deal with.
vehicle off in the morning and they called me as soon as was ready. Front desk was very pleasant and easy to deal with.
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by szelenyak
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2023 -
Matthews GM Center responded
Thank you for the great review and your business!
Dealer did a great job with the car and I was very
impressed with the group and I was very impressed with the quality service that I had
impressed with the group and I was very impressed with the quality service that I had
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by jschwart
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2023 -
Matthews GM Center responded
We appreciate your business and the great review!
Always available
Kind service people
Keeps My car ont
the road!
Love them
Good service
the road!
Love them
Good service
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by GRANDBLVD94
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2023 -
Matthews GM Center responded
Thank you for your business and the perfect review!
Professional, friendly team!
Work performed is always A+ and while waiting for services to be performed the waiting room is always comfortable and clean,
Work performed is always A+ and while waiting for services to be performed the waiting room is always comfortable and clean,
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by waddhayloft
Verified Customer
Verified Customer
May 23, 2023 -
Matthews GM Center responded
We are so glad to hear that you found our dealership comfortable! Thank you for choosing Matthews. We appreciate your business!
They do as promised and in a professional manner that one
would expect, great job
would expect, great job
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by tjmadisoncckjm
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2023 -
Matthews GM Center responded
Thank you for the great review and your business!