"Friendly, considerate of time, and made it easy"
- KO of York
I worked with Jim Scott and Shawn Laubscher and they were stellar in their job! I traded in a used Odyssey for another one but had time constraints for getting the trade in over to Rock Hill and setting up a purchase day. Both of these gentlemen worked with me over the phone, and when I was at the dealership they got me through as much paperwork as they could. The second day I came back with my trade in and Jim helped me clean it out and move over into the the new used van.
Shawn and his document signing board was amazing and quick. The whole experience actually went faster than I had wanted it to, but I know I will service my new/used van at Honda of RH so I will get to see those gentlemen again to thank them for their help.
"Going above and beyond!"
Jim provided exceptional customer support in helping my 81 year old mother purchase a new CRV. He brought the car to her for a test drive, and patiently answered all of her questions. He then returned the next day, and helped finalize the paperwork for the deal. A very positive experience!
"Jim Scott, Best in Sales"
I have purchased 2 vehicles from Jim Scott and he made each experience fantastic. No nonsense, no dickering, just forthright honesty. I highly recommend Jim and Honda Cars of Rock Hill as the premium dealership in the region.
"We will buy our next car from here, too!"
Jim was so friendly, calm, and patient. We never once felt pressured to buy. This was by far the most straightforward and least stressful car buying experience I've had. When we decide to buy a second car in a few years, we will definitely return to this dealership.
"Customer Service is Foremost Concern"
We were looking to find a Honda CR-V to replace our 2016 that was only registered in my name. Our only other option was to refinance the balance, which would have increased our monthly payment on the remaining balance. We thought we might as well get a new car. We searched around, and decided to try Honda Cars of Rock Hill. We were totally blown away by the experience. Our car salesman, Jim Scott was outstanding, and, most of all, understanding of our needs. He worked to get us the best deal he could. There was no high pressure involved, just a “How can I get you what you want?” He able to get us a new 2018 CR-V EXL, a step up from our LX, and at a payment less than what we were paying. It was Sunday but there was no attempt to rush us. We were there past closing time until the purchase was complete. He even insured that we were familiarized with the electronics and safety features. This was after the dealership was closed. He stayed with us until we were on our way. Most fantastic dealership experience I have had, and I have been driving 54 years!
"Quick and easy"
Jim helped me with my last purchase and I was so glad to see that he was available for this one as well. He really went the extra mile for me.
"Excellent Experience "
I recently purchased a 2019 Honda Pilot Touring at Honda in Rock Hill (after having an awful experience at different Honda Dealership ). The process was very smooth and direct, no games. Sam (Tiny) greeted me, we test drove the car and began the pricing process. Next I worked with Jim. I asked for fair price (based on where I think this car was selling) with a couple stipulations, Jim came back agreeing and the deal was done. No Games.
Working with Jim Scott was wonderful. Very professional and knowledgeable. He is patient and listens to what you are looking for. He will look for the right car and work with you to get to the right price.
He and Angela Jenkins are very personable and we enjoyed working with them to purchase our car.
Everyone at the dealership makes you feel at home. We really appreciated that.
Marcelo and Priscila.
"Excellent job by Jim scott"
Jim Scott explained all the details inside and outside of the car.He answered all our questions.We are a very satisfied customer,and are very happy with our new crv.
"Very pleasant, without pressure"
Friendliness of Jim Scott. Did not overly pressure sale, gave facts, worked with us to get car we wanted, kept us informed on timing of delivery.