Jim Solomon | Page 15

Harris was absolute pleasure to work with today! He went above and beyond to make sure we had the best experience possible! We brought our two little boys 5 & 2 by the end they didn’t want to leave him. The above and beyond to make sure we had the best experience possible! We brought our two little boys 5 & 2 by the end they didn’t want to leave him. They were calling him Uncle Harris! I won’t buy car from another person or dealership ever again! Thank you Harris and Everyone at Pellegrino we love our new Jeep! More

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Took my truck in for a oil change, brakes, etc. Patti my service advisor advised me that a part broke on the emergency brake cable and they would have to remove the driver seat and center console to get to service advisor advised me that a part broke on the emergency brake cable and they would have to remove the driver seat and center console to get to it. I approved the work. I went to pick up my truck yesterday and found grease all over my leather seats, carpet, headliner, and interior trim! The technician even scratched some of my interior trim pieces. The pillar where the driver seatbelt is was hanging off. Took it back to them within 30 minutes and showed Patti and the service manager Jim what was wrong. Patti took my truck back to detail and cleaned some of the grease and the technician fixed the pillar. As far as the scratces on the plastic trim was addressed by a vendor. I wanted my interior detailed but with the corona virus they are not detailing service vehicles as what i was told. I get stuff happens but stupid things like this can be avoided by wearing gloves, changing gloves, or put plastic on the seats before you get in it. I dropped off my truck this morning to get the issues addressed and they put me in a loaner. Picked up my truck the next day and checked out where the issues were addressed. Most of the grease was removed and the plastic trim was repaired (the best they could) Patti also also recommend that my alternator needs to be replaced. I spoke to Jim about the price of the alternator that Patti quoted me. He said that he would talk to the parts manager about the cost and get back to me. 3 days later and still no phone call from Jim. Its very disappointing to be treated like this when you spend thousands of dollars in service and be a very loyal customer. On to the next Jeep Dealer ✌ More

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Pellegrino is the best dealership. They treat you with the utmost respect and care. They work with you no matter your situation. They treat you like family 🤗 the utmost respect and care. They work with you no matter your situation. They treat you like family 🤗 More

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I had the Best experience ever buying my car. My Salesperson was wonderful. Everyone was so friendly. I will definitely buy a car here again.. Salesperson was wonderful. Everyone was so friendly. I will definitely buy a car here again.. More

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Truly one of the best car buying experiences I’ve ever had the pleasure of dealing with! I always recommend them to all of my friends and family, and they always come through with the best prices and wor had the pleasure of dealing with! I always recommend them to all of my friends and family, and they always come through with the best prices and world class service! Do yourself a favor, and check out any of the Pellegrino dealerships in South Jersey for your car or truck buying needs. Russell, Anthony and Jennifer were absolutely AWESOME! From top to bottom, Pellegrino Chrysler/Jeep is the BEST!!! More

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Our salesman (Derek) was great. He went over everything in detail, and got us a great deal! Thanks Derek! We love our new Jeep Wrangler! in detail, and got us a great deal! Thanks Derek! We love our new Jeep Wrangler! More

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This is my second Jeep from Pellegrino Can’t say enough how stress free and easy the process is! Just wanted to say thank you to Jen! She’s a rock star and is very responsive. Jeep on 🚙💞👍🏽 how stress free and easy the process is! Just wanted to say thank you to Jen! She’s a rock star and is very responsive. Jeep on 🚙💞👍🏽 More

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Great experience! I couldn’t be more pleased with my experience in buying a automobile from Pellegrino’s. The follow up service has been extraordinary. Jennifer Toce I couldn’t be more pleased with my experience in buying a automobile from Pellegrino’s. The follow up service has been extraordinary. Jennifer Toce (not my salesman) has taken time and effort in instructing me on the use of my many accessories. Anthony Pinto always greets and directs me upon entering their facility. And the Service Department has made it easy for me for a repair. Thank you! More

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Great at selling the vehicle.. after that . Pleasant sales experience followed by zero sales contact to see if you love, hate or are indifferent to the car. Service is a strange breed of cat. Pleasant sales experience followed by zero sales contact to see if you love, hate or are indifferent to the car. Service is a strange breed of cat. They have an online scheduling system which, apparently never works. When you check to see if you are scheduled they have no record. The phone route. I called and scheduled an oil change/tire rotation. Showed up on appointed date and time and told they had no record of my appointment. Slotted me in and at the conclusion when I got home, saw they forgot to put 2 of the tire stem covers back on. Details? Lastly, for an oil change/tire rotation block at least 2 hours out... slow is an understatement. Lastly, while in the purchasing the vehicle sales and service are chatting, bubbly, etc. After the purchase you are lucky to even get acknowledged and on a good day may get an eye roll and grunt. More

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Nice & Professional I enjoyed buying a Jeep Wrangler at Pellegrinos! Everyone were very nice knowledgeable and professional. Everyone that I talked too the day I bought I enjoyed buying a Jeep Wrangler at Pellegrinos! Everyone were very nice knowledgeable and professional. Everyone that I talked too the day I bought my Jeep bent over backwards to help! THANKS! I only came in to get my 2008 Jeep Wrangler serviced and ended up buying a 2018 Jeep Wrangler with help from Jennifer! 👍 More

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