Jim Solomon | Page 21

Just over a year ago, I purchased a vehicle from Pellegrino. Nice people, but made the process more difficult than it had to be. Last fall, I found out the tires were dry rotted. Why were the tires Pellegrino. Nice people, but made the process more difficult than it had to be. Last fall, I found out the tires were dry rotted. Why were the tires not updated from the originals before sale? So that was an unnecessary $1600. Fast forward to today when I took my Jeep in for an OIL CHANGE. I received an oil change, tire rotation, air filter, cabin filter, and new wiper blades (along with a brake check, which they told me was standard anyway). They also wanted to sell me on an injection line flush for $299. Was told the price would come in under $600 before tax, so I declined the flush for now, which should’ve put my price at just under $300 before tax. They came out with a bill for $434.10, and the rep had the gaul to tell me he knocked a few dollars off the filters for me. Wha I’ve learned from Pellegrino is they know how to talk, act shady, and hold zero accountability for themselves. I say this with confidence after a few transactions with them now. Sadly, I will not be returning to this dealership for anything. Scam artists, and it’s not right. Hopefully those who need to see this, see it. A crap operation. My advice, just tell the xxxx truth to people and have some integrity. They just lost a sale on a new vehicle for my son’s graduation. Thank you. More

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Been dealing with Pellegrino for 20+ years. I can truly say this group is like family. Every time I visit for service Jim and his team are always there to help. A true honest explanation is alw I can truly say this group is like family. Every time I visit for service Jim and his team are always there to help. A true honest explanation is always given regarding the service that needs to be performed and the time it will take. I can say when I leave, Jim has made me a little smarter sharing his knowledge and expertise. More

by Geneon66 Verified Customer Verified Customer

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Good service as always. Professional and knowledgeable. Will not go elsewhere for my servicing needs. Professional and knowledgeable. Will not go elsewhere for my servicing needs. More

by carl.thomas230 Verified Customer Verified Customer

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Great Dealership from parts, service and sales. They are like family. Trust them to maintain my vehicles and keep me safe on the road! They are like family. Trust them to maintain my vehicles and keep me safe on the road! More

by vbaldino34 Verified Customer Verified Customer

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Fabulous service and more than fair pricing,wide selection of Jeeps and experienced technicians too selection of Jeeps and experienced technicians too More

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Very good service and prompt care. I was in and out quickly. Staff was pleasant and efficient. I was in and out quickly. Staff was pleasant and efficient. More

by bigdog640 Verified Customer Verified Customer

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My salesman’s Rich was very king and not overbearing like most salesman which is fantastic! He greeted me right at the door and was ready to work a deal! most salesman which is fantastic! He greeted me right at the door and was ready to work a deal! More

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World class service with world class speed! I was there for an oil change (they added a software update I was unaware of) and they beat my quoted wait time by at least 30 minutes. Thanks again I was there for an oil change (they added a software update I was unaware of) and they beat my quoted wait time by at least 30 minutes. Thanks again Pellegrino Team. More

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It is always a quick and great service. Everyone is professional and friendly. Wait time is short. No issues with scheduling and my vehicle is always done as promised. Everyone is professional and friendly. Wait time is short. No issues with scheduling and my vehicle is always done as promised. More

by MICHELLEGSHEEL Verified Customer Verified Customer

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Service department had an extremely difficult time diagnosing an electrical issue with my Jeep, but remained diligent and thorough to ensure a proper repair and honor an extended warranty. diagnosing an electrical issue with my Jeep, but remained diligent and thorough to ensure a proper repair and honor an extended warranty. More

by gshawaryn Verified Customer Verified Customer

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