Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jim Thorne
Refer Me
19 Reviews
19 Reviews of Jim Thorne
February 27, 2018
Great...again Unfortunately I have been in a few accidents so this is not my first rodeo. These guys always go above and beyond...this type of service is a Unicorn Unfortunately I have been in a few accidents so this is not my first rodeo. These guys always go above and beyond...this type of service is a Unicorn these days! Thanks and great job as always Jim(s)!! More
by Jeremy Wilson
Other Employees Tagged: Jim Moody
Helpful 
September 19, 2017
Excellent experience with repairs from Jim Thorne My 2003 Ford Ranger was hit by a semi-truck while parked downtown. Through all the repairs (and believe me there were LOTS.. a semi truck!), the back My 2003 Ford Ranger was hit by a semi-truck while parked downtown. Through all the repairs (and believe me there were LOTS.. a semi truck!), the back and forth with the insurance agent & me, plus the over two-month period of resolution with the insurance company, Jim Thorne was extremely patient and communicative through the entire process. He REALLY helped me out every step of the way. Once the insurance company did their part and I was able to retrieve my vehicle, the staff was very helpful and kind (other than the young lady working at the service window, she was very unfriendly). I can't recall the name of the gentleman I spoke with there when I got my truck, but he was extremely patient with me in answering any questions I had (I believe he was the Service manager). Most importantly my truck looks great! More
by lindsey goodwin
August 29, 2017
Amazing service We bought our 2017 Mustang through a Military company and my wife took delivery at Palmetto. Jim was the one who helped my wife and was amazing. He to We bought our 2017 Mustang through a Military company and my wife took delivery at Palmetto. Jim was the one who helped my wife and was amazing. He took the time to help make sure everything was right and make sure she was able to pick up the car quickly. He helped when we ran into a power of attorney issue and helped to make sure everything was right for registration. Two weeks later the car needed to go in for service. My wife had a rough time with the receptionist, but Jim came through and ensured everything was taken care of. Having someone take the time to help my wife with the car while I'm overseas is a great relief. I cannot thank Jim enough at Palmetto for taking care of the car for my wife. More
by Joeb
August 15, 2017
If you want good service ask for Jim Moody I am on my 2nd Explorer from Palmetto. I have worked with many service personnel there, Greg E. is one that's always done a fine job, really service m I am on my 2nd Explorer from Palmetto. I have worked with many service personnel there, Greg E. is one that's always done a fine job, really service minded. Jim Moody and his counterpart Jim in the body shop really set the standard when it comes to service. I have Jim Moody on my speed dial. If I have ANY issue I can call Jim or call Greg and I am in the next day or within two, they have always kept me up to date with what's happening with my car, when I can expect it and what's going on or what's wrong. I will buy another Ford I'm sure, I'm also pretty sure it's going to be from Palmetto, largely it's the service that keeps me coming back -these guys are experts and I'm also now proud to say friends. That's uncommon in the service field these days. More
by Louis@louieskids.org
Other Employees Tagged: Jim Moody, Greg Engel
August 07, 2017
So helpful and patient Jim helped me from the day my new car arrived to even now! There was a problem with the paperwork from MAS and Jim was a champ in helping me figure ou Jim helped me from the day my new car arrived to even now! There was a problem with the paperwork from MAS and Jim was a champ in helping me figure out how I could drive away in my new car. He was there from cradle to grave. I can't thank him enough! I would totally recommend him and Palmetto Ford! Anne More
by Annelafe
November 26, 2015
Purchase of New & Preowned Vehicle Back in early Summer, I stopped in Palmetto Ford ( Mamas Used Auto), to look at a truck out front. Tim Sundstom came out to meet me. I was not pla Back in early Summer, I stopped in Palmetto Ford ( Mamas Used Auto), to look at a truck out front. Tim Sundstom came out to meet me. I was not planning on making a purchase at that time but enjoyed talking to Tim and felt comfortable looking further in to the vehicle. He was professional, friendly, and easy to work with. I ended up purchasing that day , with the help of Ron Austin. A few months later I purchased another vehicle for my wife , which Mike assisted with ( finance ) , Tim helped us on this transaction. Most recently we purchased a new Expedition and also sent my father in law to the dealership as well. We would highly recommend Tim and Palmetto Ford. More
by Palmetto3
Other Employees Tagged: Gary Williams, Dan Lentz, Tim Sundstrom , Wade Armstrong, Ron Austin, Mike Kalinowski, Jim Moody
August 04, 2015
Very pleasant experience Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no Dontrell understood immediately what I was looking for. He knew his inventory and picked out two cars that met all of my requirements. There was no pressure and he took the time to understand the circumstances that had resulted in my shopping. I highly recommend this gentleman. He is a credit to Palmetto Ford More
by Bohica1946
Other Employees Tagged: Wade Armstrong, Mike Kalinowski
August 09, 2014
Go here for everything! I cannot rave about this place enough. Everyone is friendly, helpful and honest. Even when I can get parts or work done elsewhere, I will go out of my I cannot rave about this place enough. Everyone is friendly, helpful and honest. Even when I can get parts or work done elsewhere, I will go out of my way to stop by Palmetto Ford. Thank you for everything!!! More
by jseave01
Other Employees Tagged: Jim Moody
July 06, 2014
Great Customer Service Extremely please with the customer service at the Palmetto Ford body shop. They worked fast and were flexible and easily worked around my schedule. Th Extremely please with the customer service at the Palmetto Ford body shop. They worked fast and were flexible and easily worked around my schedule. There was a small oversight in the work they did on my vehicle but they quickly resolved the issue and arranged a rental car to ensure no further inconvenience. Jim in the body shop was incredibly helpful and kept me updated on that status of my vehicle on a regular basis. Taking my car to a body shop has always been a frustrating experience but Palmetto Ford actually made this a pleasure! More
by KMmason
Dealership Inventory (346 Vehicles)
