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Jim Toland
Jim Toland at Chuck Nicholson GMC Mazda
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Jim Toland | Page 16

Service Adviser

Chuck Nicholson GMC Mazda

135 W Broadway St
Dover, OH 44622

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4.8
393 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

4.8

393 Reviews

Write a Review

393 Reviews of Jim Toland

March 17, 2022

Dealership Rating
Employee Rating

Service managers were very friendly, estimates were very accurate, and work was completed in a very timely fashion. More

by TUDREAMERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy

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Mar 18, 2022

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to service your vehicle and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we recognize that your time is important to you. That's why our factory trained technicians are dedicated to addressing any concerns with your vehicle in a timely manner and completing any work that needs to be done in a way that saves you time and money without sacrificing quality or accuracy.

March 07, 2022

Dealership Rating
Employee Rating

They very friendly and knowledgeable in what they do. They try ther best to get u in and out as quick as they can and answer all the questions you have More

by RAP198912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody Toland

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Mar 10, 2022

Chuck Nicholson GMC Mazda responded

Thank you for bringing your vehicle to us for service and thanks for the 5* review! We appreciate your continued business and look forward to seeing you again!

March 04, 2022

Dealership Rating
Employee Rating

Some of the best service I have ever received from an excellent group of men and the office ladies are so kind and respectful More

by Mazdaowner87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Hill, Cody Toland

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Mar 10, 2022

Chuck Nicholson GMC Mazda responded

Thank you for your business and for the great review! We look forward to continuing to make sure that you and your Mazda are both taken care of!

March 01, 2022

Dealership Rating
Employee Rating

The dealership seems ok. I enjoy dealing with Jim Toland as he quickly understands what I need. There is never any confision. More

by Davidmackey866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 01, 2022

Davidmackey866 responded

This is the review verification. I have reviewed me answers and everything is correct.

Mar 01, 2022

Davidmackey866 responded

I have answered all questions and submitted. Then I have reviewed those answers and submitted.

Mar 01, 2022

Davidmackey866 responded

I have submitted my answers and submitted my review of those answers. I have nothing more to submit.

Mar 02, 2022

Chuck Nicholson GMC Mazda responded

Thank you for your business, David!

February 23, 2022

Dealership Rating
Employee Rating

Very personable staff and a willingness to help make things right with an older car. More

by Ohio Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody Toland

Helpful
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Mar 02, 2022

Chuck Nicholson GMC Mazda responded

Thank you for your business and thanks for the 5* review! At Chuck Nicholson GMC Mazda, we understand the needs of our customers and we're here to help with all of your concerns, whether they are with a new vehicle or an older one.

February 23, 2022

Dealership Rating
Employee Rating

Great service as always. Helpful in explaining the issues. Friendly. Easy to make appointments with them. More

by jeffandbec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Mar 02, 2022

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to take care of your vehicle maintenance and thanks for the 5* review! Whether you're here for sales or for service. our team members will happily answer any and all questions you may have

February 20, 2022

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Employee Rating

Very professional and courteous people from check in to check out. I worked there for a while picking up vehicles and know most of the employees. More

by Susanseif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody Toland

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February 18, 2022

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Employee Rating

I have never worked with friendly, knowledgeable, service employees like I have with your workers. I will definitely be back and I will refer several if able. Thanks More

by Skillet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Frank I think?

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Feb 21, 2022

Chuck Nicholson GMC Mazda responded

Thank you for choosing us to service your vehicle and thank you for the 5* review! At Chuck Nicholson GMC Mazda, we do our best to make sure that every guest has the best experience every time. All of our employees are ready to assist you with all of your service and sales needs, and any questions that you have!

February 16, 2022

Dealership Rating
Employee Rating

Very friendly service and did no service without asking first. Quick and very efficient. Thank you More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Feb 17, 2022

Chuck Nicholson GMC Mazda responded

Thank you for choosing us as your vehicle's service and maintenance specialists and thanks for the 5* review!

February 10, 2022

Dealership Rating
Employee Rating

Everyone was super helpful and friendly. I was helped as soon as I walked in the door and the service was quicker than I’ve experienced other places. More

by Gracen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody Toland

Helpful
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Feb 15, 2022

Chuck Nicholson GMC Mazda responded

Thank you for the 5* review! We appreciate your business and are glad that your experience was memorable!

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