Jim Watts | Page 73

New Engine put in This is the second time we have had our vehicle serviced. First time they left all kind of dirt and grease on the front seat. Then we had to get a new This is the second time we have had our vehicle serviced. First time they left all kind of dirt and grease on the front seat. Then we had to get a new engine put in and kia had our car for three weeks and we just got it back 3 days ago and they didn't put certain parts back correctly behind the steering wheel and left all kind of dirt all over the front seats. Then we opened the trunk and all on the outsides of it were covered in dirt, mud, leaves and grim. I actually had that car cleaned and washed before it broke down on me. My husband and I are very disappointed in KIAS service department. We may never get another vehicle from Kia again cause of the service department!! More

by KDRENNEN32 Verified Customer Verified Customer

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wow on customer service Jamie who works the service desk is amazing. She delivered great customer service with her willingness to help me print out my registration form and h Jamie who works the service desk is amazing. She delivered great customer service with her willingness to help me print out my registration form and her overall friendly attitude. Ill always bring my car back to this dealer because of the great team you have. My car was sparkling clean due to the complimentary car wash and my inspection and recall went easy peasy. thanks south hills kia for yet another amazing service. More

by SWEETPEA15017 Verified Customer Verified Customer

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Overcharged and lack of Communicarion My car was there well over a month while the engine rebuilt under warranty. Just getting there was a struggle as no one was giving me an update on the My car was there well over a month while the engine rebuilt under warranty. Just getting there was a struggle as no one was giving me an update on the work. Then my inspection expired while there and was told needed new mufflers to pass at $1000. When I picked up car muffler work was almost $1700. Service contact claims he told me as he has written down. Waiting for service manager to call. More

by msund Verified Customer Verified Customer

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Fix my car Car not fixed first time there 399.50. Returned to shop. Was suppose to be done friday, i am still waiting for a call to pick her up. Very dissatisfi Car not fixed first time there 399.50. Returned to shop. Was suppose to be done friday, i am still waiting for a call to pick her up. Very dissatisfied. I leave messages and do not get calls back. I love my car, but your service department leaves alot to be done. More

by mawl2927 Verified Customer Verified Customer

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Good experience They were great to work with. They were Timely, reliable and a decent price for servicing. They always go above and beyond to make sure the vehicle is They were great to work with. They were Timely, reliable and a decent price for servicing. They always go above and beyond to make sure the vehicle is safe! More

by gjt5011 Verified Customer Verified Customer

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Nice dealership Always courteous and professional car is always fixed quickly courtesy van is great to take you anywhere while Its being fixed kia is a great car Always courteous and professional car is always fixed quickly courtesy van is great to take you anywhere while Its being fixed kia is a great car More

by TDMA218 Verified Customer Verified Customer

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Keep in Tip Top Shape email from Patrick Winter Owning a 2012 Kia Sorento, I wasn't sure what, if anything, I needed to keep the vehicle it its great working performance. I found out Jim Watts was Owning a 2012 Kia Sorento, I wasn't sure what, if anything, I needed to keep the vehicle it its great working performance. I found out Jim Watts was back at Kia as the Service Manager, contacted him, and, voila, got the appointment I wanted. Surprise car wash 1stm then the blah blah blah point inspection, got an oil change and recommendation to NOT rotate tires at tis time. AND Boom!! . Out of there in an hour. I spent more time with the Sales Manager exploring the latest upgrades in the current Kia lineup (I asked for a fair market trade in value) than it took to get thru service (with a car wash !!!). I am undecided If its the right time to update as presently I am pleased, and this is my third Kia. Jamie Lucas is a very hard working lady trying to keep up with the pressure of service techs and us pesky and demanding patrons. Thank you for keeping me updated via txt msg through the process. Easy as Pie even though the Souls have a bottleneck with some recall. More

by Gestures24 Verified Customer Verified Customer

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In and out in less than an hour I went in for a minor recall, just an electronic/operating system upgrade. They also noticed a brake light that was out that I had forgotten about. It I went in for a minor recall, just an electronic/operating system upgrade. They also noticed a brake light that was out that I had forgotten about. It was a good experience over all. More

by MATT.HRICKO Verified Customer Verified Customer

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Helped me out of a Jamb! Jim Watts and his service dept helped me out of a jamb when my vehicle needed towed and repaired. Very fair price and quick service, thank you!!!! Jim Watts and his service dept helped me out of a jamb when my vehicle needed towed and repaired. Very fair price and quick service, thank you!!!! More

by JOHN.MICHALAK Verified Customer Verified Customer

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Awesome Was able to pull right in out of the Rain and be at service desk to get things started and go to waiting room and hook up computer and phones to take Was able to pull right in out of the Rain and be at service desk to get things started and go to waiting room and hook up computer and phones to take care of business while waiting for vehicle to be work on. Pay bill and return to Clean vehicle out of rain and drive off with out getting wet was still raining. KEEP UP GOOD WORK. and THANKS AGAIN NICE JOB... More

by N3KTB Verified Customer Verified Customer

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