Jimmy Hendrix | Page 6

Great salesman but everything else is just meh Loved my salesman that I worked with. Everyone seemed friendly when I bought the vehicle. I never had a problem with their friendliness. It was wha Loved my salesman that I worked with. Everyone seemed friendly when I bought the vehicle. I never had a problem with their friendliness. It was what came after I purchased the car. It took the dealership two weeks to get the needed paperwork to my loan officer/company. Even after several phone calls and emails by both myself and my loan officer it still took that long. Now come to find out almost a month after I have had my car the dealership has not made contact with the company that I had financed my trade in vehicle with. Also there was a scratch on my car upon delivery but it took over a week and a half for someone to get back with me to set up a time to get that taken care of. Someone there is totally dropping the ball and doesn't seem to have the customer's best interest at heart. More

by gtmas98 Verified Customer Verified Customer

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Helpful and kind My appointment was going to take 2 hours due to a computer update they dropped me off and picked me up anywhere I wanted to go so kind My appointment was going to take 2 hours due to a computer update they dropped me off and picked me up anywhere I wanted to go so kind More

by AEWILKINS8 Verified Customer Verified Customer

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Luvin my car New 2019 KIA Optima 🥰 I love my new car. That’s all I have to say. My husband will also be buying his vehicle from this dealership but with more feat New 2019 KIA Optima 🥰 I love my new car. That’s all I have to say. My husband will also be buying his vehicle from this dealership but with more features than mine. More

by Nicolesalmon7 Verified Customer Verified Customer

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First time buyer Jimmy was so helpful throughout the entire buying process. Helped find exactly what I wanted within my budget. All the employees that I encountered (A Jimmy was so helpful throughout the entire buying process. Helped find exactly what I wanted within my budget. All the employees that I encountered (Alex and Blake) were also helpful and welcoming. More

by tayhamilton Verified Customer Verified Customer

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Always a pleasure Every time I come to this location for a service appointment, customer service is always excellent. The workers are friendly and accommodating. They a Every time I come to this location for a service appointment, customer service is always excellent. The workers are friendly and accommodating. They also gave quotes for concerns on my vehicle that I did not even know I had. The waiting area was clean with the snacks and the time I was supposed to be there was shorter than expected. This is the only Kia location I go to for all my service needs. Thanks guys! P.S. Myonly regret is I can't remember the names of the two Sales reps that helped me. They were awesome and worked great as a team! More

by MBARKUM1 Verified Customer Verified Customer

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Very quality experience! I bought a 2015 Acura TLX that I located on CarGurus.com from Jim Ellis Kia of Kennesaw and my salesman was Jimmy Hendrix. While he may not play any i I bought a 2015 Acura TLX that I located on CarGurus.com from Jim Ellis Kia of Kennesaw and my salesman was Jimmy Hendrix. While he may not play any instruments he does know how to deal with people like a friendly professional! After making a few personal connections with him we went on a fun test drive and returned to the dealership to negotiate the price. The entire sales process was amazing and I would recommend that everyone gives them a glance! More

by cchapm19 Verified Customer Verified Customer

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Awesome A Fast, good customer service always friendly , helpful,I definitely will be back and recommend this facility thank you Kia this is my 4 Kia between m A Fast, good customer service always friendly , helpful,I definitely will be back and recommend this facility thank you Kia this is my 4 Kia between me and my son More

by CORINNAWOMACK Verified Customer Verified Customer

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Third time customer & best experience yet This is our third vehicle purchased from Jim Ellis, and it was our best experience yet. We started the process with an online inquiry and followed up This is our third vehicle purchased from Jim Ellis, and it was our best experience yet. We started the process with an online inquiry and followed up with a physical visit to the dealership to finalize the deal. Much to our surprise, the OTD figure given online by Erika Gregory was exactly what was on the paperwork at the dealership. Jimmy Hendrix made the process relatively easy and pain-free. Mr. Hendrix was easygoing, efficient, pleasant and entertaining. We were there waaaay past closing on a Friday night, but never did we feel rushed by either Mr. Hendrix or Micheal Awolusi (Finance Manager). I hope we were as much the stellar customers and Ms. Gregory, Mr. Hendrix and Mr. Awolusi were the stellar staff. Thanks for an awesome car buying experience. More

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Great experience Purchased a 2019 Kia Sorento.. No pushy salesmen. Listened to our needs and wants. Everyone very nice and friendly and informative. Definitely will r Purchased a 2019 Kia Sorento.. No pushy salesmen. Listened to our needs and wants. Everyone very nice and friendly and informative. Definitely will recommend Jim Ellis. More

by carterbill74 Verified Customer Verified Customer

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No stress, actually enjoyed my purchase Had a great experience. Jimmy Hendrix was professional, very knowledgeable and personable. We purchased our first company car and will definitely retu Had a great experience. Jimmy Hendrix was professional, very knowledgeable and personable. We purchased our first company car and will definitely return in the future. More

by Atlantanna Verified Customer Verified Customer

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