Jimmy Kirchner | Page 25

Dishonest & Decitful !!!! CPO certification & Purchase price was agreed upon for 2018 Sedona for $ 995 and $ 22300 respectively by Wes and Jim, SalesMan. Then they changed the CPO certification & Purchase price was agreed upon for 2018 Sedona for $ 995 and $ 22300 respectively by Wes and Jim, SalesMan. Then they changed the CPO certification price to $ 1295 and wanted to charge Doc Fees of $ 598. Most Dealers charge $ 199- $ 299. Stopped responding to emails and phone calls & sold the Van. The van was advertised as a CPO on edmunds, autotrader, Cargurus and upon agreeing on the purchase price and when asked about CPO, were informed that it was CPO "eligible" and NOT CPO. Thus, we decided to purchase the Certification and they still reneged on the price. More

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Great dealership My husband and I bought 2 vehicles from here and had great experience. Didn’t feel pressured like other dealerships. Jim was very helpful and friendly My husband and I bought 2 vehicles from here and had great experience. Didn’t feel pressured like other dealerships. Jim was very helpful and friendly More

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Excellent all around person I've know Jimmy for a long time...he is not only a good salesman but he is also a good friend. I purchased a KIA Sportage from him. He is a great sale I've know Jimmy for a long time...he is not only a good salesman but he is also a good friend. I purchased a KIA Sportage from him. He is a great salesman and really helped me . This is the second car I purchased from him.. and I'm sure it will not be the last. I would definitely recommend people to him. He is genuine and I feel that he is always looking to help you if needed. Thank you, Jimmy for being a great person and for all your help. Joanne Capalbo More

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Awesome Salesman Jim was the most helpful salesman I ever dealt with. He was very informative about every vehicle I was interested in. He made you feel at ease, and t Jim was the most helpful salesman I ever dealt with. He was very informative about every vehicle I was interested in. He made you feel at ease, and the whole buying process was hassle free. Thanks Jim for all your help. J.M. More

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Awesome experience! I was in search of a preowned Audi and Bridgewater Kia had the car I wanted. Jimmy was my sales person and it was the smoothest sale I’ve ever experie I was in search of a preowned Audi and Bridgewater Kia had the car I wanted. Jimmy was my sales person and it was the smoothest sale I’ve ever experienced. I told him where I wanted to be in terms of monthly payments and everything worked out great. From walking into Bridgewater Kia to driving off with my car, I cant say anything negative about my experience there. Thanks again! More

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Awesome Jim is the best sales person to work with. He is thorough, reassuring, and takes as much time with you as you need to make sure all your decisions are Jim is the best sales person to work with. He is thorough, reassuring, and takes as much time with you as you need to make sure all your decisions are right for you. They are very trust worthy and very easy to work with. More

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Just purchased our 12th car from Kemper We have been dealing with the Kemper's for 30 years and have purchased cars for many different family members. Jim Kirchner has been our salesman for We have been dealing with the Kemper's for 30 years and have purchased cars for many different family members. Jim Kirchner has been our salesman for every single sale. In the showroom there hangs a framed motto: "Our job is not to sell you a car, our job is to help you buy a car." They stay true to this. It is so easy for our family to continue buying cars here. We love our new Sorrento. They have upgraded used cars on site as well. Go buy a car here! More

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Cannot Recommend I have some issues with my experience at Bridgewater Kia. First, I thought the payment situation was handled very poorly. Despite telling at least 3 e I have some issues with my experience at Bridgewater Kia. First, I thought the payment situation was handled very poorly. Despite telling at least 3 employees (Sales Manager Jim Kirchner and Sales Consultant Daniel Fernandez included) that I wanted a 72 month term they still tried to squeeze more money out of me by putting my term at 75 months on my contract without mentioning it. I thought that was very underhanded. It was only because I actually read everything thoroughly that I noticed. Second, my payments were set at $300/month. When the Finance manager (Michael Marceca?) tried to sell me on the protection plan/extended warranty I saw that that was included in my $300/month bringing the total from approximately $278 up to $300 that I asked for. When I asked for that to be removed my payment remained at $300/month rather than dropping to the pre-warranty price of $278. There was no explanation for that. Before leaving, I asked for the button on the center console to be fixed. After I was told the car was being serviced I came out to find not a thing was changed. This was not a big deal but I realized there must be a real problem with the service department or the service manager, Bob Dempsey about 2 weeks later. I parked at Autozone one day to get some microfiber towels and when I came back out to leave, the car would not start. I called AAA and they told me the battery was bad. I had the guys at Autozone check the battery and they also said it died. I know how I drive and I know how I treat my car. The battery was bad when I bought the car. I called Bridgewater Kia and they told me they would not reimburse me if I bought a battery at the Autozone and that I had to drive over an hour to their dealership to have it replaced. Also, being that the service department was closing in about 2 hours that meant I had to drop what I was doing, get a jump start and go immediately. I feel a service department that would let a car leave the lot with a bad battery is either incompetent, lazy or negligent. Lastly, I've been waiting nearly two months, at this point for my license plates to be transferred to the new car. A month ago I called and explained the situation to Daniel Fernandez and he said I would have to come get new temp plates. After the battery situation I said no. I told him they would have to be mailed to me. He said he would have to speak with the manager, Paul Kemper. I never heard back from him. I called a week ago and Daniel Wolf told me they would send out new temporary plates. Nothing. I called this week and was told the same. Let's see. I suppose this is how some dealerships operate but I've never been in a situation so distasteful. Believe me I have no intention of buying from Bridgewater Kia in the future and I will certainly tell anyone who will listen to steer clear. More

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Excellent service and sales departments This dealership is excellent in it's service department, as well as it's sales department. I was greeted, and very respectfully treated, with all my q This dealership is excellent in it's service department, as well as it's sales department. I was greeted, and very respectfully treated, with all my questions answered, everything explained to me, and wound up with a great trade in value for my old Kia and now have a new Kia. More

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Top Notch Service Jim Kirchner is what every salesperson should aspire to be - friendly, knowledgeable and no pressure. We had an amazing Kemper Kia experience. Job w Jim Kirchner is what every salesperson should aspire to be - friendly, knowledgeable and no pressure. We had an amazing Kemper Kia experience. Job well done! More

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