Jimmy Kirchner | Page 25

Just purchased our 12th car from Kemper We have been dealing with the Kemper's for 30 years and have purchased cars for many different family members. Jim Kirchner has been our salesman for We have been dealing with the Kemper's for 30 years and have purchased cars for many different family members. Jim Kirchner has been our salesman for every single sale. In the showroom there hangs a framed motto: "Our job is not to sell you a car, our job is to help you buy a car." They stay true to this. It is so easy for our family to continue buying cars here. We love our new Sorrento. They have upgraded used cars on site as well. Go buy a car here! More

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Cannot Recommend I have some issues with my experience at Bridgewater Kia. First, I thought the payment situation was handled very poorly. Despite telling at least 3 e I have some issues with my experience at Bridgewater Kia. First, I thought the payment situation was handled very poorly. Despite telling at least 3 employees (Sales Manager Jim Kirchner and Sales Consultant Daniel Fernandez included) that I wanted a 72 month term they still tried to squeeze more money out of me by putting my term at 75 months on my contract without mentioning it. I thought that was very underhanded. It was only because I actually read everything thoroughly that I noticed. Second, my payments were set at $300/month. When the Finance manager (Michael Marceca?) tried to sell me on the protection plan/extended warranty I saw that that was included in my $300/month bringing the total from approximately $278 up to $300 that I asked for. When I asked for that to be removed my payment remained at $300/month rather than dropping to the pre-warranty price of $278. There was no explanation for that. Before leaving, I asked for the button on the center console to be fixed. After I was told the car was being serviced I came out to find not a thing was changed. This was not a big deal but I realized there must be a real problem with the service department or the service manager, Bob Dempsey about 2 weeks later. I parked at Autozone one day to get some microfiber towels and when I came back out to leave, the car would not start. I called AAA and they told me the battery was bad. I had the guys at Autozone check the battery and they also said it died. I know how I drive and I know how I treat my car. The battery was bad when I bought the car. I called Bridgewater Kia and they told me they would not reimburse me if I bought a battery at the Autozone and that I had to drive over an hour to their dealership to have it replaced. Also, being that the service department was closing in about 2 hours that meant I had to drop what I was doing, get a jump start and go immediately. I feel a service department that would let a car leave the lot with a bad battery is either incompetent, lazy or negligent. Lastly, I've been waiting nearly two months, at this point for my license plates to be transferred to the new car. A month ago I called and explained the situation to Daniel Fernandez and he said I would have to come get new temp plates. After the battery situation I said no. I told him they would have to be mailed to me. He said he would have to speak with the manager, Paul Kemper. I never heard back from him. I called a week ago and Daniel Wolf told me they would send out new temporary plates. Nothing. I called this week and was told the same. Let's see. I suppose this is how some dealerships operate but I've never been in a situation so distasteful. Believe me I have no intention of buying from Bridgewater Kia in the future and I will certainly tell anyone who will listen to steer clear. More

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Excellent service and sales departments This dealership is excellent in it's service department, as well as it's sales department. I was greeted, and very respectfully treated, with all my q This dealership is excellent in it's service department, as well as it's sales department. I was greeted, and very respectfully treated, with all my questions answered, everything explained to me, and wound up with a great trade in value for my old Kia and now have a new Kia. More

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Top Notch Service Jim Kirchner is what every salesperson should aspire to be - friendly, knowledgeable and no pressure. We had an amazing Kemper Kia experience. Job w Jim Kirchner is what every salesperson should aspire to be - friendly, knowledgeable and no pressure. We had an amazing Kemper Kia experience. Job well done! More

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Customer Service Personified When dealing with Jim Kirchner I had the greatest car buying experience I've ever had. Jim, was very straight forward throughout the whole process. When dealing with Jim Kirchner I had the greatest car buying experience I've ever had. Jim, was very straight forward throughout the whole process. No bells and whistles all business. Outside of the professionalism as a salesman, he is also a really genuinely nice person. I can't wait to purchase our next car from him as well!!! More

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Superior Service, no Hassles I went to just look at cars and was shown everything I asked. I was never pressured. I dealt with the sales Manager, Mr Kirchner. What a gentleman and I went to just look at cars and was shown everything I asked. I was never pressured. I dealt with the sales Manager, Mr Kirchner. What a gentleman and a man who knows his business. Well I brought a car that day. Might I also mention that the owner is a military veteran. When I needed service, the service manager, Bob was as accommodating as Mr Kirchner. I have been to many dealers and I can tell you,I give this place an A+. More

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Easy purchase and pickup My family just purchased our third vehicle from Jim Kirchner, and every transaction has gone smooth and easy. It is a pleasure dealing with a dealers My family just purchased our third vehicle from Jim Kirchner, and every transaction has gone smooth and easy. It is a pleasure dealing with a dealership and a salesman who is honest! Integrity goes a long way and you will not go wrong at Kemper Kia and dealing with Jim Kirchner More

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No nonsence experience. Both Phil Diamant and Jimmy Kirchner were great salesmen. Their straightforward, helpful approach was much appreciated and was a huge sigh of relief Both Phil Diamant and Jimmy Kirchner were great salesmen. Their straightforward, helpful approach was much appreciated and was a huge sigh of relief from my past car dealer experiences. They are knowledgeable and low key so that you can ask questions, figure things out, and solve your needs! I would recommend this place to anyone. KIAs by the way, are rated high on reliability right up there with Hondas and Toyotas. I am happy with my 2017 Kia Forte. Very peppy, easy to handle car. More

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Third purchase from Kemper in 4 years When the dealership owner, John Kemper, offers and delivers a bottle of water during your visit, you know you are dealing with a different type of dea When the dealership owner, John Kemper, offers and delivers a bottle of water during your visit, you know you are dealing with a different type of dealership. No pressure, customer focused and friendly. Transparent and fair pricing on both the new car and my trade-in. The entire transaction was handled by one person, my salesman, Jim Kirshner. This place is no fluke...these are "good folks" who recognize that long term success in the car business is based on relationships. This is my 3rd new car from Kemper in 4 years...there will be more in the future. More

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Professional & No Pressure Our sales person was JIm and this was my sons first time buying a car and Jim and his staff took care of my son. They took care of him in a manner I Our sales person was JIm and this was my sons first time buying a car and Jim and his staff took care of my son. They took care of him in a manner I didn't feel I needed to be there with him. Very professional and no pressure. More

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