Jimmy Lane | Page 3

Ridiculous that you can’t negotiate on the price. No bargaining whatsoever doesn’t make you feel good. No bargaining whatsoever doesn’t make you feel good. More

Helpful 0

Report | Print

Pro: Chris Perreault (sales) spent the majority of time with us (paperwork, including for discounts, test drive, etc). He was friendly, patient, personable, responsive to phone calls and emails, helpful. with us (paperwork, including for discounts, test drive, etc). He was friendly, patient, personable, responsive to phone calls and emails, helpful. Also Pro: Jimmy in finance helped me out when we decided to cancel a VSA. I stopped by and was on my way within 10min. I also think he was the one able to provide details on interest for financing when others weren't. Con: finance. We sat in awkward silence while the finance guy worked out payments under different scenarios. It was then up to us to undo the calculation to figure out the bottom line for each option (cost for gap coverage, tire, and VSA). We weren't given a brochure or info on the details of the VSA, even after we signed paperwork and left. It wasn't even explained in the meeting that there are two tiers. I'm pretty sure he said 'it covers everything'. I worked out the line items the day after signing with info I found online (not necessarily up to date), comparing gold with platinum, looked at the average yearly cost of repairs for my make and model. I found online VSA at Toyota are cancellable (full refund within 30 days!). We decided to cancel, and had difficulty going directly to the finance employee who had worked with us/he didn't answer email or phone call as quickly as I'd like (I ended up just walking in at opening to cancel it, which was effective). We also were not given details about how interest was calculated. This gave me a small heart attack when I realized interest for auto loans is typically frontloaded (we're not planning on keeping the loan to term). Thankfully, Bristol Toyota doesn't finance this way. I had to ask directly when we went to pick up the car, after financing. Simple interest, calculated daily. Minor con: we worked with 3 sales reps on 3 days. I'd just ask for Chris in the future, though I'm not sure it really matters much when you already know what you're there for. Overall, highly recommend Bristol Toyota. Ask for Chris, sales and Jimmy, finance. Hope this helps! More

Helpful 0

Report | Print

Great experience. I knew exactly what I wanted and shaun made it happen. I had done my research around what I wanted and already had my percentage rated locked. I’m gl I knew exactly what I wanted and shaun made it happen. I had done my research around what I wanted and already had my percentage rated locked. I’m glad I did not have to deal with any over inflated documents fees that other places sometimes offer. All in all it was a painless process and drove my ride home the same day. What more can you ask for….well a free detail kit, but you can’t always get what you want lol. Now I’ll just have to figure out how to fit in some free scheduled maintenance they offer for a year as a plus. Buying a certified Toyota from them was a breeze. More

Helpful 0

Report | Print

No pressure,friendly,very helpful,so easy buying Tacoma. bob mederios was the best,I dealt with greico my last 3 Toyotas.Bristol Toyota is so much better.I have recommended this dealership. Second time I was bob mederios was the best,I dealt with greico my last 3 Toyotas.Bristol Toyota is so much better.I have recommended this dealership. Second time I was there they knew my name. More

Helpful 0

Report | Print

Very easy to deal with would definitely recommend Bristol Toyota. Also Mike Easton great sales person Toyota. Also Mike Easton great sales person More

Helpful 0

Report | Print

Outstanding Sales Consultant Michael Easton assisted me with purchasing my new Tacoma. Michael is knowledgeable in all areas of the process and really connected with us on a personal level. Great experienc with purchasing my new Tacoma. Michael is knowledgeable in all areas of the process and really connected with us on a personal level. Great experience purchasing my car from Bristol Toyota! More

Helpful 0

Report | Print

The sales person Was very good in explaining the whole saleVery professionalJimmy the sales person saleVery professionalJimmy the sales person More

Helpful 0

Report | Print

Good customer service. Ease of purchasing and financing a vehicle! Overall a really good experience! Ease of purchasing and financing a vehicle! Overall a really good experience! More

Helpful 0

Report | Print

Found the vehicle we wanted and we are very happy with everything! Easy to deal with and friendly. everything! Easy to deal with and friendly. More

Helpful 0

Report | Print

Excellent customer service. The entire staff was helpful to me. My salesman worked with me to get me into a affordable newer used car The entire staff was helpful to me. My salesman worked with me to get me into a affordable newer used car More

Helpful 0

Report | Print