Jimmy Lane | Page 7

Great service from Shawn, kept me informed throughout the entire process while waiting on my ordered vehicle. entire process while waiting on my ordered vehicle. More

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Christopher was so great! He made the car buying process so simple. He answered all my questions thoroughly and was very knowledgeable. He helped me with my first ever lease a He made the car buying process so simple. He answered all my questions thoroughly and was very knowledgeable. He helped me with my first ever lease and made the process simple. He was always pleasant to work with. I didn’t get that icky feeling from other car delearships! Thank you Chris for being the best and getting me into a car I love! More

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I bought a car and traded in my old one within an hour. I knew what I wanted and they were excellent in helping me. I knew what I wanted and they were excellent in helping me. More

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I’ve purchased 3 vehicles at this dealership with the same salesman. Every purchase has been extremely satisfactory with excellent customer service. I have also brought all vehicles to the dealership for same salesman. Every purchase has been extremely satisfactory with excellent customer service. I have also brought all vehicles to the dealership for servicing and have been treated professionally and courteously. Should I purchase another vehicle I will be going back. More

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They were great to deal with very professional an non high pressure ! Im very happy customer! high pressure ! Im very happy customer! More

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Pro: Chris Perreault (sales) spent the majority of time with us (paperwork, including for discounts, test drive, etc). He was friendly, patient, personable, responsive to phone calls and emails, helpful. with us (paperwork, including for discounts, test drive, etc). He was friendly, patient, personable, responsive to phone calls and emails, helpful. Also Pro: Jimmy in finance helped me out when we decided to cancel a VSA. I stopped by and was on my way within 10min. I also think he was the one able to provide details on interest for financing when others weren't. Con: finance. We sat in awkward silence while the finance guy worked out payments under different scenarios. It was then up to us to undo the calculation to figure out the bottom line for each option (cost for gap coverage, tire, and VSA). We weren't given a brochure or info on the details of the VSA, even after we signed paperwork and left. It wasn't even explained in the meeting that there are two tiers. I'm pretty sure he said 'it covers everything'. I worked out the line items the day after signing with info I found online (not necessarily up to date), comparing gold with platinum, looked at the average yearly cost of repairs for my make and model. I found online VSA at Toyota are cancellable (full refund within 30 days!). We decided to cancel, and had difficulty going directly to the finance employee who had worked with us/he didn't answer email or phone call as quickly as I'd like (I ended up just walking in at opening to cancel it, which was effective). We also were not given details about how interest was calculated. This gave me a small heart attack when I realized interest for auto loans is typically frontloaded (we're not planning on keeping the loan to term). Thankfully, Bristol Toyota doesn't finance this way. I had to ask directly when we went to pick up the car, after financing. Simple interest, calculated daily. Minor con: we worked with 3 sales reps on 3 days. I'd just ask for Chris in the future, though I'm not sure it really matters much when you already know what you're there for. Overall, highly recommend Bristol Toyota. Ask for Chris, sales and Jimmy, finance. Hope this helps! More

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Ridiculous that you can’t negotiate on the price. No bargaining whatsoever doesn’t make you feel good. No bargaining whatsoever doesn’t make you feel good. More

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Great experience. I knew exactly what I wanted and shaun made it happen. I had done my research around what I wanted and already had my percentage rated locked. I’m gl I knew exactly what I wanted and shaun made it happen. I had done my research around what I wanted and already had my percentage rated locked. I’m glad I did not have to deal with any over inflated documents fees that other places sometimes offer. All in all it was a painless process and drove my ride home the same day. What more can you ask for….well a free detail kit, but you can’t always get what you want lol. Now I’ll just have to figure out how to fit in some free scheduled maintenance they offer for a year as a plus. Buying a certified Toyota from them was a breeze. More

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No pressure,friendly,very helpful,so easy buying Tacoma. bob mederios was the best,I dealt with greico my last 3 Toyotas.Bristol Toyota is so much better.I have recommended this dealership. Second time I was bob mederios was the best,I dealt with greico my last 3 Toyotas.Bristol Toyota is so much better.I have recommended this dealership. Second time I was there they knew my name. More

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Very easy to deal with would definitely recommend Bristol Toyota. Also Mike Easton great sales person Toyota. Also Mike Easton great sales person More

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