Jimmy Maniatis
Jimmy Maniatis at Mercedes-Benz of Boston

Jimmy Maniatis | Page 11

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
240 Reviews
4.9

240 Reviews

Write a Review

240 Reviews of Jimmy Maniatis

November 09, 2023

Dealership Rating
Employee Rating

I always feel like I'm in great hands when I bring my car in for service. Everyone there is always helpful and knowledgeable, starting with the great service manager, Patrick Titshaw. More

by Paul with the C 230
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Nov 10, 2023

Mercedes-Benz of Boston responded

Paul, thank you for trusting Patrick & the team with the care of your vehicle! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Boston!

November 04, 2023

Dealership Rating
Employee Rating

Excellent fast and but also very through service. Vehicle delivery before and after is very professional. More

by Jlga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Mercedes-Benz of Boston responded

We're glad to know you found our service at Mercedes-Benz of Boston both speedy and thorough. We take pride in delivering a professional experience before, during, and after your visit. Thanks for the review!

November 01, 2023

Dealership Rating
Employee Rating

Very professional. Making the appointment was easy, securing a rental also easy. Very courteous service people and all people interacted with and there were a lot. Had More

by jcochrane79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Mercedes-Benz of Boston responded

Thanks for the review! We're glad your experience with Mercedes-Benz of Boston was smooth and professional. It's great to see our team can assist you effectively. Safe travels in your serviced vehicle!

October 28, 2023

Dealership Rating
Employee Rating

Jimmy always fits me in when I have an issue. I travel a great deal and I’m not driving the car regularly so when I discover an issue I can count on Jimmy to get it taken care of . More

by sdirrane58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Mercedes-Benz of Boston responded

Thank you for the kind review! We're happy to hear that you can always count on Jimmy to take great care of you & your vehicle. Thanks for your support and we'll see you next time here at Mercedes-Benz of Boston!

October 26, 2023

Dealership Rating
Employee Rating

Outstanding service provided by this dealership. Mike and Jimmy worked together to rapidly schedule a technician appointment to check out an engine light concern with my car. I highly recommend this More

by Mer1725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson

Oct 26, 2023

Mercedes-Benz of Boston responded

Thanks so much! We're glad Mike and Jimmy made the visit worthy of five stars! We'll see you next time! - Mercedes-Benz of Boston

Oct 26, 2023

Mer1725 responded

Outstanding service!!

October 19, 2023

Dealership Rating
Employee Rating

Jimmy in service is the best! He always makes me feel like mine is the only car in for service More

by joet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Mercedes-Benz of Boston responded

Thank you for the kind feedback! We're thrilled to know that Jimmy always takes such wonderful care of you and we'll be sure to share this fantastic review with him. Take care and we'll see you next time here at Mercedes-Benz of Boston!

October 18, 2023

Dealership Rating
Employee Rating

Great service by courteous and very knowledgeable employees. The attention to detail is top notch. More

by Arthur Marengi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Mercedes-Benz of Boston responded

Thank you for the kind feedback, Arthur - it is much appreciated by all of us here at Mercedes-Benz of Boston and we look forward to seeing you next time!

October 17, 2023

Dealership Rating
Employee Rating

Jimmy was great - answered all my questions. .I was in and out in less than 90 minutes More

by hughrwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Berisha

Oct 18, 2023

Mercedes-Benz of Boston responded

Thank you for your feedback! We're happy to hear that Jimmy provided you with excellent service and answered all your questions. We look forward to serving you again in the future! Safe travels!- The Mercedes-Benz of Boston Team

October 05, 2023

Dealership Rating
Employee Rating

After trying to upsell me with $14,000 of new charges for new tires and brakes for a car I have used for 13,000 miles I will never return . Also having me wait an hour to find out when I could pick up the c More

by Michaelhoffman7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patrick Titshaw

Oct 06, 2023

Mercedes-Benz of Boston responded

Your car came to us with 25,900 miles. It had body damage on both bumpers. The car has never had brakes or tires replaced and both are due. Your turn signal lens is also broken which is a violation. We did this inspection at no charge and provided you with a quote to make the repairs. This is what we do. You can accept or decline any repair. All the repairs we quoted are safety-related. It would be irresponsible not to inform you or any client.

Oct 06, 2023

Michaelhoffman7777 responded

I bought the car from you with 12,000 miles. So that’s why I said 13,000. I agree you are supposed to tell me if anything is unsafe. And I accept that car need new tires and brakes at some point. But it came as a shock that with so little mileage from my use I needed new tires and brakes having recently bought the car from you. Aside from that having to wait on the phone for an hour to get a time to pick up the car was strange and frustrating. You have so many employees I am surprised at the poor response.

October 05, 2023

Dealership Rating
Employee Rating

Everyone is friendly professional and accommodating. The service advisors and the staff in the garage are pleasant and helpful. My service is always done on schedule and in a thorough manner More

by mmcmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Mercedes-Benz of Boston responded

Thank you for the 5-star rating! We're glad to know you had a positive service experience with our team at Mercedes-Benz of Boston. We'll see you next time! Have a great ride!

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