I love Mike Robinson!
He is kind, personable and knowledgeable. He is always there when I need him.
He is kind, personable and knowledgeable. He is always there when I need him.
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by linda.rocco
Service Price Transparency
Apr 22, 2024 -
Mercedes-Benz of Boston responded
We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!
My service person Michael was very professional and
helpful. The loaner person was fabulous. He explained everything and was so helpful.
helpful. The loaner person was fabulous. He explained everything and was so helpful.
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by Buy$car
Service Price Transparency
Apr 17, 2024 -
Mercedes-Benz of Boston responded
We're glad to know that Michael and our loaner team were able to assist you professionally at Mercedes-Benz of Boston. Thanks for sharing your experience with us!
They took great care of my care and were very
accommodating with my requests. Thanks so much.
accommodating with my requests. Thanks so much.
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by fdiazb
Service Price Transparency
Apr 17, 2024 -
Mercedes-Benz of Boston responded
We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!
Very good customer service and very helpful.
Would definitely recommend to all my family and friends.
Would definitely recommend to all my family and friends.
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by Csplash21
Service Price Transparency
Apr 10, 2024 -
Mercedes-Benz of Boston responded
We're delighted to know you had a positive experience at Mercedes-Benz of Boston and appreciate your recommendation! We look forward to serving your family and friends in the future.
The service was excellent, Michael was very helpful and
I’ve had many cars and this has been the best service yet.
I’ve had many cars and this has been the best service yet.
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by Lsilva
Service Price Transparency
Apr 04, 2024 -
Mercedes-Benz of Boston responded
Lsilva, we're delighted to know that Michael and our team provided you with excellent service at Mercedes-Benz of Boston. Thanks for sharing your experience!
I drive past 3 other MB dealers to have Mercedes-Benz of
Boston service my C43. Great team here!
Boston service my C43. Great team here!
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by Eric.ilchenko
Feb 28, 2024 -
Mercedes-Benz of Boston responded
Hi Eric, we're truly grateful for your loyalty and trust in Mercedes-Benz of Boston. We look forward to continuing to provide you with excellent service for your Mercedes-Benz C43! Safe travels!
First of all, I have all my work accomplished at Mercedes
- Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is a
- Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is amazing. Things are performed correct the first time without question.
Michael Robinson is my main service advisor who sits with me and explains every detail of work happening on my C300. I'm contacted by instant messaging and or cell call. The reason for this visit was for an inspection sticker, while there they reviewed my car to identify anything else that may have been of concern. I received a text message identifying a warrantee issue causing my C300 to be there for an additional day. They saved me $1200.00 and provided me with the assurance that their concern is with my safety! Oh, did I say that I was there only for inspection sticker! My bill was $35 and change.
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by ecinaj44
Service Price Transparency
Mar 04, 2024 -
Mercedes-Benz of Boston responded
We're so glad to know that you trust our team at Mercedes-Benz of Boston with your C300. It's great to learn that Michael and the rest of our staff have been able to provide thorough, detailed service for you. We'll always be here ready to help keep your vehicle in top shape!
Mercedes Benz of Boston always treats me with respect.
I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that
I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that does not matter . I’m treated like I’m a millionaire driving a G wagon . Patrick Titshaw n Michael Robinson always treat me great and take great care of my car . My car runs so well that I’m not looking to buy a new one and that is fine with them . They help me save money and when I am ready to buy again I’ll stay with them . I drive my car every day , I’ve had it so long that it’s been paid off for years , and they help me keep it in good shape
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by JohnT1
Service Price Transparency
Feb 14, 2024 -
Mercedes-Benz of Boston responded
John, it's great to know that Patrick and Michael at Mercedes-Benz of Boston have been taking good care of you and your Mercedes-Benz E class. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!
Good customer service , they help me solve my problem
even though money was tight , thanks God Micheal help get the car running.
even though money was tight , thanks God Micheal help get the car running.
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by Marc
Service Price Transparency
Feb 08, 2024 -
Mercedes-Benz of Boston responded
Marc, we're glad to know that Michael and our team at Mercedes-Benz of Boston were able to assist you in getting your car running again. We appreciate the positive feedback!
Mike Robinson ALWAYS provides exceptional customer
service when I bring my car in for service. Every interaction is pleasant.
service when I bring my car in for service. Every interaction is pleasant.
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by jenmmulrain
Service Price Transparency
Feb 07, 2024 -
Mercedes-Benz of Boston responded
Jen, we're delighted to know that Mike consistently provides you with exceptional service at Mercedes-Benz of Boston. Thanks for your kind words and support!