Michael Robinson
Michael Robinson at Mercedes-Benz of Boston

Michael Robinson

Service Consultant

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

5.0
137 Reviews
5.0

137 Reviews

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137 Reviews of Michael Robinson

April 20, 2024

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Employee Rating

I love Mike Robinson! He is kind, personable and knowledgeable. He is always there when I need him. More

by linda.rocco
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 17, 2024

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My service person Michael was very professional and helpful. The loaner person was fabulous. He explained everything and was so helpful. More

by Buy$car
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Recommend Dealer
Yes
Apr 17, 2024

Mercedes-Benz of Boston responded

We're glad to know that Michael and our loaner team were able to assist you professionally at Mercedes-Benz of Boston. Thanks for sharing your experience with us!

April 16, 2024

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They took great care of my care and were very accommodating with my requests. Thanks so much. More

by fdiazb
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Recommend Dealer
Yes
Apr 17, 2024

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 10, 2024

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Very good customer service and very helpful. Would definitely recommend to all my family and friends. More

by Csplash21
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Soriano

Apr 10, 2024

Mercedes-Benz of Boston responded

We're delighted to know you had a positive experience at Mercedes-Benz of Boston and appreciate your recommendation! We look forward to serving your family and friends in the future.

April 03, 2024

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The service was excellent, Michael was very helpful and I’ve had many cars and this has been the best service yet. More

by Lsilva
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Recommend Dealer
Yes
Apr 04, 2024

Mercedes-Benz of Boston responded

Lsilva, we're delighted to know that Michael and our team provided you with excellent service at Mercedes-Benz of Boston. Thanks for sharing your experience!

February 28, 2024

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I drive past 3 other MB dealers to have Mercedes-Benz of Boston service my C43. Great team here! More

by Eric.ilchenko
Recommend Dealer
Yes
Feb 28, 2024

Mercedes-Benz of Boston responded

Hi Eric, we're truly grateful for your loyalty and trust in Mercedes-Benz of Boston. We look forward to continuing to provide you with excellent service for your Mercedes-Benz C43! Safe travels!

February 23, 2024

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First of all, I have all my work accomplished at Mercedes - Benz in Somerville even my inspection sticker. I own a 2014 C300 purchased new from this location. The service work from their trained staff is a More

by ecinaj44
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Recommend Dealer
Yes

Other Employees Tagged: Rob Tinkham, Patrick Titshaw

Mar 04, 2024

Mercedes-Benz of Boston responded

We're so glad to know that you trust our team at Mercedes-Benz of Boston with your C300. It's great to learn that Michael and the rest of our staff have been able to provide thorough, detailed service for you. We'll always be here ready to help keep your vehicle in top shape!

February 13, 2024

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Mercedes Benz of Boston always treats me with respect. I have an older car ( 2011 E class ) that still drives great , I work down the street so I come in grubby clothes , n I’m not a high roller but that More

by JohnT1
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw, Albert Berisha

Feb 14, 2024

Mercedes-Benz of Boston responded

John, it's great to know that Patrick and Michael at Mercedes-Benz of Boston have been taking good care of you and your Mercedes-Benz E class. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

February 08, 2024

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Good customer service , they help me solve my problem even though money was tight , thanks God Micheal help get the car running. More

by Marc
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Recommend Dealer
Yes
Feb 08, 2024

Mercedes-Benz of Boston responded

Marc, we're glad to know that Michael and our team at Mercedes-Benz of Boston were able to assist you in getting your car running again. We appreciate the positive feedback!

February 07, 2024

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Mike Robinson ALWAYS provides exceptional customer service when I bring my car in for service. Every interaction is pleasant. More

by jenmmulrain
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Recommend Dealer
Yes
Feb 07, 2024

Mercedes-Benz of Boston responded

Jen, we're delighted to know that Mike consistently provides you with exceptional service at Mercedes-Benz of Boston. Thanks for your kind words and support!

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