The service is exceptional.
The staff is amazing.
Jim Miniatis is the BEST!
Thank you!!!!
The staff is amazing.
Jim Miniatis is the BEST!
Thank you!!!!
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by mariacurtatone
Service Price Transparency
Nov 05, 2024 -
Mercedes-Benz of Boston responded
Hi Maria, we're glad to hear that Jim and our team provided exceptional service at Mercedes-Benz of Boston. We truly appreciate your kind words and look forward to serving you again! Safe travels!
As always great service and attention to detail.
Dealership is spot on, clean, easy to get to, and personnel are very customer oriented.
Dealership is spot on, clean, easy to get to, and personnel are very customer oriented.
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by corvis_us
Service Price Transparency
Nov 04, 2024 -
Mercedes-Benz of Boston responded
Thank you for the wonderful feedback! We're delighted to hear that our team at Mercedes-Benz of Boston provided great service and attention to detail. We appreciate your support and look forward to welcoming you back next time!
Best Mercedes Dealership.
I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary.
I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary.
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by MsCatinboston
Service Price Transparency
Other Employees Tagged:
Bertrand Plique
Oct 31, 2024 -
Mercedes-Benz of Boston responded
MsCatinboston, thank you for your loyalty and kind words about Mercedes-Benz of Boston! We're delighted to know that our customer service has consistently met your expectations over the years.
Service was courteous, fast, and well-handled.
Jimmy kept me in constant contact. Always a pleasure.
Jimmy kept me in constant contact. Always a pleasure.
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by rlfriedman100
Service Price Transparency
Oct 28, 2024 -
Mercedes-Benz of Boston responded
We love knowing that our team has earned your business and continued providing a level of excellence you can count on! Thank you for the five-star rating! - Mercedes-Benz of Boston
Horrible service.
Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I
Somehow they always claim to be doing free to my car when my insurance or I have paid thousands of $ to get the car issues fixed. Same issue again. I walked out of the dealer this time around and took my car for service at Mercedes Benz of Hanover.
They always want to run unnecessary diagnoses to the car for issues they have created. Horrible sales service advisor and horrible dealer.
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by Nikoleta
Service Price Transparency
Oct 30, 2024 -
Mercedes-Benz of Boston responded
Nikoleta, I'm sorry to hear about your experience with our service. We strive for transparency and quality in all repairs, so it's concerning to read this feedback. Please reach out if you'd like us to address any unresolved issues or discuss further. Thank you, Jeff Davis - General Manager - jeff@herbchambers.com
excellent customer service great environment.
I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support.
I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support.
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by munzo122
Service Price Transparency
Oct 18, 2024 -
Mercedes-Benz of Boston responded
We're delighted to hear that Jimmy made your experience at Mercedes-Benz of Boston so satisfying. Thank you for the kind words, and we look forward to serving you again in the future!
Always a pleasurable experience with the service
department here, particularly Jimmy. His communication is spot on and I always feel like I am “in-the-know”. Highly recommend.
department here, particularly Jimmy. His communication is spot on and I always feel like I am “in-the-know”. Highly recommend.
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by Braddahms
Service Price Transparency
Oct 16, 2024 -
Mercedes-Benz of Boston responded
Braddahms, we're delighted to hear that Jimmy and our service team at Mercedes-Benz of Boston provided you with such a positive experience. Thanks for the recommendation!
I brought my car in for service and was very pleased with
the whole experience. They got everything done and in a short period of time.
the whole experience. They got everything done and in a short period of time.
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by Mercedes Me
Service Price Transparency
Oct 15, 2024 -
Mercedes-Benz of Boston responded
We're delighted to hear that your service experience at Mercedes-Benz of Boston was efficient and satisfying. Thank you for choosing us, and we look forward to assisting you again in the future!
This was my second time at this place.
Jimmy is always so respectful and professional.
Jimmy is always so respectful and professional.
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by Libra2937
Service Price Transparency
Sep 30, 2024 -
Mercedes-Benz of Boston responded
We're so glad Jimmy & the Mercedes-Benz of Boston team continue to earn your support! Thanks for the kind review and we'll see you again next time!
Always receive a friendly greeting when I bring my car in
for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff a
for service. The customer service keeps improving, even when you think that it is excellent and couldn't get better, it does. I commend the staff and the training of the personnel in the service department.
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by deb
Service Price Transparency
Sep 26, 2024 -
Mercedes-Benz of Boston responded
Thank you for your kind words! We're delighted to hear that our team at Mercedes-Benz of Boston continues to exceed your expectations. We appreciate your support and look forward to serving you again!