Chatham Parkway Subaru
Savannah , GA
Filter Reviews by Keyword
By Type
1,043 Reviews of Chatham Parkway Subaru
I was extremely disappointed with my experience at Subaru Chattam. My EV was towed to this dealership, and I requested that the vehicle be plugged in and charged. I followed up twice, AM and again at 3:00 PM Chattam. My EV was towed to this dealership, and I requested that the vehicle be plugged in and charged. I followed up twice, AM and again at 3:00 PM, but my request was never handled. When I picked up the vehicle, it had not been charged at all. As a result, I had to stop at a Tesla charger on my way home. The lack of attention to a simple request was frustrating and inconvenient. The most incompetent people I have ever dealt with. More
Excellent customer service and support. This dealership is consistent in providing Excellent Quality Service . Customers are treated with respect and receive a fare price! This dealership is consistent in providing Excellent Quality Service . Customers are treated with respect and receive a fare price! More
This is our first Suburu and the process was smooth . I credit our decision to Kay . She was so knowledgeable and easy to talk to . Her personality was a key factor . I have to give kudos to Jermaine as I credit our decision to Kay . She was so knowledgeable and easy to talk to . Her personality was a key factor . I have to give kudos to Jermaine as well . He was quite entertaining!! We only had one issue that didn’t get resolved. We we’re eligible for $75 gift card for Outback test drive but couldn’t get that accomplished 😉 More
The sales associate was really nice. We told her what kind of car we were looking for she told us where to look and she went away. Then when locating a car she then appeared. We really lo We told her what kind of car we were looking for she told us where to look and she went away. Then when locating a car she then appeared. We really love that. More
Our sales rep, Debra, was great. She was easy to work with and if I had questions she couldn’t answer she found out for me. The dealership was typical in its setting. Snacks and d She was easy to work with and if I had questions she couldn’t answer she found out for me. The dealership was typical in its setting. Snacks and drinks and comfortable places to wait. I believe that’s an industry standard. The sales manager spoke with me and was involved. He realized that a few things could be done to make the routine maintenance more current, like a Fresh oil change and another inspection. That said, we negotiated the price before coming in and paid cash. The wait was still six (6) hours all said and done. There seems to be a snag with detailing and maintenance. Another salesman named Jimmy was also very helpful. He seemed a bit more seasoned and was able to help Debra with some of the small items and questions we had. I feel like I got a really good car for a reasonable price. More





