Go to this dealership every time I need my oil change.
They provide great service, plus I absolutely love the vehicle inspection videos which shows me exactly at what they are looking at.
They provide great service, plus I absolutely love the vehicle inspection videos which shows me exactly at what they are looking at.
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by Liz
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for your wonderful review, Liz! I'm thrilled to hear that you consistently choose Advantage Chevrolet of Bolingbrook for your oil changes and appreciate our service. It's great to know that you enjoy the vehicle inspection videos; I believe they add value to your experience by keeping you informed. I look forward to seeing you again soon!
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
Tire inflation not check tire rotation no done but paid
for. That’s bad service.
for. That’s bad service.
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by PJ1CB2
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for sharing your experience with us. We understand your concerns regarding the tire inflation and rotation services. At Advantage Chevrolet of Bolingbrook, we strive to maintain high standards and ensure every aspect of your vehicle's maintenance is handled properly. We appreciate your feedback and encourage you to reach out to me directly so we can address your concerns and resolve this matter.
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
From appointment making to completion, everything went as
promised. Even needing on a part was handled well.
promised. Even needing on a part was handled well.
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by mbjerum
Verified Customer
Verified Customer
Service Price Transparency
Oct 04, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for your wonderful review! We're thrilled to hear that your experience at Advantage Chevrolet of Bolingbrook was smooth from start to finish, and we appreciate your recognition of our handling of the needed part. We strive to deliver top-notch service and are glad we met your expectations. We look forward to serving you again in the future!
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
Kevin the journeyman was awesome and so was Luis in the
service dept. I had an excellent experience.
service dept. I had an excellent experience.
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by CPG2021
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis
Oct 01, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for your wonderful review! I'm thrilled to hear that you had an excellent experience with both Kevin the journeyman and Luis in the service department at Advantage Chevrolet of Bolingbrook. I appreciate your kind words and look forward to serving you again in the future!
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
The workers are very friendly and concerned about making
your visit as comfortable as possible.
your visit as comfortable as possible.
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by ltkt1234
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for your feedback! I'm glad to hear that you found our team at Advantage Chevrolet of Bolingbrook to be friendly and focused on your comfort during your visit. Your experience is important to me, and I appreciate you taking the time to share it. I hope to see you again soon!
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
Always prompt and excelllent service.
Always satisfied. Would recommend them for the work.
Very reliable
Always satisfied. Would recommend them for the work.
Very reliable
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by 2019 Camaro
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for your wonderful review! I'm thrilled to hear that you consistently receive prompt and excellent service at Advantage Chevrolet of Bolingbrook. Your satisfaction and recommendation mean a lot to me. I look forward to serving you again in the future!
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
The were efficient and effective on what was wrong with
my car. They talked to me and explained in detail
my car. They talked to me and explained in detail
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by ERASTOT69
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for your kind words! I appreciate you sharing your positive experience with us at Advantage Chevrolet of Bolingbrook. It's great to hear that our team was efficient and effective in addressing the issues with your car, and that they took the time to explain everything to you. I look forward to seeing you again for your future automotive needs!
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
Service options were explained, service was completed as
promised and on time. As always, great customer service by all staff! This dealership is my first choice for service, even though I have other deal
promised and on time. As always, great customer service by all staff! This dealership is my first choice for service, even though I have other dealerships closer to my home.
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by sandy10704
Verified Customer
Verified Customer
Service Price Transparency
Sep 24, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you so much for your kind words! I truly appreciate your loyalty to Advantage Chevrolet of Bolingbrook. It's great to hear that our team provided excellent customer service and that your service was completed on time. I look forward to serving you again in the future!
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
You left damages on the interior passenger side glove box
and door panel of my vehicle. Not happy about this.
and door panel of my vehicle. Not happy about this.
More
by lgrachen64
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Advantage Chevrolet of Bolingbrook responded
We acknowledge your review and are currently looking into the events you’ve detailed.
I have never had bad service at Advantage, until this
last time. I brought my car in for a simple oil change. My appointment was at 1:45pm. Jimmy was my service advisor. After telling him that I have a 1
last time. I brought my car in for a simple oil change. My appointment was at 1:45pm. Jimmy was my service advisor. After telling him that I have a 1:45pm appointment for an oil change, and giving him my name, he entered my info in his computer, and then asked me what time my appointment was, like I either didn't have an appointment or the time was wrong. I responded with 1:45? Isn't that what your computer shows? He said yes. I got the service text stating if I need anything to text back at that number. After waiting over an hour, I finally texted Jimmy asking when my car would be done. I also explained I never received my service video confirming all was good with my car. Jimmy called me. He said he was sorry that I did not receive the video. I asked if everything was good with my car? He said that if it wasn't the tech would have told him, so he guesses everything was good. He then said my car was done and that he tried to find me to let me know but couldn't find me. I was sitting out front on the patio furniture. He didn't have me paged, text me, or call me to let me know my car was done. I don't even know how long my car had been done for. I love dealing with Samantha, but I would rather not work with Jimmy again.
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by marxy27
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Advantage Chevrolet of Bolingbrook responded
Thank you for your feedback. I appreciate you bringing your concerns to our attention regarding your recent oil change experience at Advantage Chevrolet of Bolingbrook. I understand that the communication issues you faced may have impacted your overall satisfaction during your visit, and I assure you that we strive to provide a seamless service experience for all our customers. If you would like to discuss this further or if there's anything I can do to improve your experience, please feel free to reach out to me directly. We value your business and hope to provide you with a better experience in the future. Thank you again for your insights.
Erik Pieper
epieper@advantagedealer.net
(630) 226-3930
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