Jimmy Morejon | Page 22

The truth is I have received a very good service and above all a good job, it is my preference to take my car to a dealer because I know that they are guaranteed jobs even if they cost a little more above all a good job, it is my preference to take my car to a dealer because I know that they are guaranteed jobs even if they cost a little more More

by BJGUILLERMO57 Verified Customer Verified Customer

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Very happy with Pearson personnel dealing with the purchase of our Nissan and have recommended them to our friends . purchase of our Nissan and have recommended them to our friends . More

by EDROMILLER Verified Customer Verified Customer

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I was not expecting them to wash and vacuum out the inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I inside of my car. It was a pleasant surprise and the young man that checked in my car was very nice and friendly and I appreciated that as well as I was having a crappy morning More

by DEBISWW Verified Customer Verified Customer

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The last oil change done on our was was done at Pearson Nissan Ocala. We decided to take our car to a family friend who owns his own mechanic shop. Before he even attempted to change the oil, he brought my Nissan Ocala. We decided to take our car to a family friend who owns his own mechanic shop. Before he even attempted to change the oil, he brought my husband back to show him the condition of the oil bolt. He told us we should take it back to the dealership because they should have never left it like that in the first place. Our mechanic NEVER TOUCHED anything on the oil bolt with any tools. My husband took it over to Pearson Nissan Ocala and told them what our mechanic said. The gentleman(if you want to call him that) took our car back and looked at it. He then came out and very rudely told my husband to follow him. He then took him back to show him the condition of the bolt and told my husband it was HIS fault. That we did something to it before bringing it. My husband does not work on cars, he works in a hospital. He has no time to just get under a car and mess it up. This gentleman was very rude and would not give my husband a chance to talk. He gave my husband a new oil bolt and said we can fix the issue but you’re paying. We SHOULD NOT have had to pay for their poor mechanic skills. This was not the first time my family, a friend or us have been treated so rudely by a staff member at this dealership. I guess when they hire one of the requirements is having a horrible customer service skill. Run from this place! DO BETTER More

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Good service nice representatives they explained everything about your car when buying one from them. everything about your car when buying one from them. More

by Alfredo Xelo Verified Customer Verified Customer

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They usually ask if I would like the oil changed but didn't this time didn't this time More

by KATYMARLOW7 Verified Customer Verified Customer

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Zach made the service process as easy as possible. While I waited my car was serviced by the Nissan trained techs who keep the shop running. I will continue to return to Pearson and Zach for service. While I waited my car was serviced by the Nissan trained techs who keep the shop running. I will continue to return to Pearson and Zach for service. More

by leelee803 Verified Customer Verified Customer

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Christina is very knowledgeable, kind and ready to help. I feel very comfortable having her represent Pearson and my 2021 rogue. I feel very comfortable having her represent Pearson and my 2021 rogue. More

by SHOPINSUZ48 Verified Customer Verified Customer

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The staff is very considerate of all my needs when performing the tasks scheduled. Always friendly and keep me informed. performing the tasks scheduled. Always friendly and keep me informed. More

by TRHETT Verified Customer Verified Customer

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Isaac Velazquez is a very knowledgeable, courteous Service Advisor. I have purchased 4 vehicles from Pearson Nissan of Ocala and all of them are serviced there with Nissan original parts. Service Advisor. I have purchased 4 vehicles from Pearson Nissan of Ocala and all of them are serviced there with Nissan original parts. More

by rlorie55 Verified Customer Verified Customer

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