Jimmy Morejon | Page 28

This guy Jimmy was so rude the instant it looked like he did something wrong. I had to take my car back within a half mile of leaving the dealership. Then he treated me like I was the problem. It turned out did something wrong. I had to take my car back within a half mile of leaving the dealership. Then he treated me like I was the problem. It turned out there was a sensor in my widow washer fluid dispenser that was setting off one of the lights on my dash. His solution was to bang on the top of it then ask the advisor if the sensor went out. It didn’t so he got under the car and started banging on it from the bottom. Meanwhile my bumper popped loose on the other side when he was doing this. I pointed it out am he instantly became aggressive. Pointed out some little scraps on my bumper saying that’s is what did it. Then he went and got his iPad where they took pictures of my car when I brought it in the first time and proceeded to show me the section between my hood and the quarter panel yelling see there is a whole and that’s before I ever touch it. Sooooo that gap is how the car is actually built (rolling my eyes) then trying to show him about afoot away from the hood and the quarter panel down where the BUMPER actually is that even in his picture it was attached, smooth and even. His ego kept getting in his way resulting in me being treated as if it was MY fault 🤦‍♀️ Wow dude really??? You can’t even tell the difference between where the bumper is and the hood is. This all started because I brought my vehicle in on Monday because I had several lights going off warning about the brakes and the e brake. I passed d $600 to supposedly change the e brake switch. Picked it up Tuesday. Thursday morning there were even more lights going off and now flashing. So I had to take it back again. Guess who worked on my car and messed it up the first time and had to correct his mistake… yes this guy. I caught his attitude and treatment towards me on video and it is headed straight to corporate. He messed it up then damaged my car and his response to all that was to blame the customer and treat me like dirt. Unbelievable!!! I have bought 4 cars at the various Pearson owned dealerships over the years. The funny part is this guy actually said to me “you know what the best part is…I never have to see you again” I have that on video. So Pearson your own seasoned tech that apparently has been there a long time really thinks he is running the show and can say and do whatever he wants with no consequences. More

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by CLGGINGLADYFLA Verified Customer Verified Customer

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Great staff everyone is so great and go out of their way to accommodate us. I've been with Nissan now for 22 years and will continue to to accommodate us. I've been with Nissan now for 22 years and will continue to More

by CORONADOJR73 Verified Customer Verified Customer

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I had a great experience at Pearson Nissan Ocala. I received a friendly greeting immediately upon arrival, I was shown the vehicle I was interested in without any pressure to look at or consider any I received a friendly greeting immediately upon arrival, I was shown the vehicle I was interested in without any pressure to look at or consider any other vehicles or price range, I was promptly taken in a test drive, and a fair deal was negotiated quickly. There was very little time spent trying to haggle or hit me with miscellaneous fees. Everything was upfront, honest, quick, and efficient. From sales, the sales manager, service, and financing I received incredible service and value. Everyone was terrific and the car buying experience, which can be stressful and complicated, was made easy and transparent by my salesman Kevin, the sales manager Mr. McQuaiq, and Chloe in financing. I was treated like a friend and I bought a vehicle rather than being sold a vehicle. A small but very distinct difference! As a new resident to Florida Pearson Nissan has earned my business for life! More

by Tyler S. Verified Customer Verified Customer

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Staff was rude and unhelpful both times when we checked in and when we picked up the car. Will not go back to Pearson Nissan again. in and when we picked up the car. Will not go back to Pearson Nissan again. More

by keithsww Verified Customer Verified Customer

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I have to say Christina was SO helpful to my family and me. The service team and her generosity helped us during a travel issue. Thankyou! me. The service team and her generosity helped us during a travel issue. Thankyou! More

by michael.j.flores1107 Verified Customer Verified Customer

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They did what I asked them to do. Did not try to sell me more than I needed Did not try to sell me more than I needed More

by JIMJEAN7 Verified Customer Verified Customer

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Very friendly and courageous informative, and was able to drive in, gave my information and request a ride home w/o any problems. Thank you - oh they found nothing wrong with my car drive in, gave my information and request a ride home w/o any problems. Thank you - oh they found nothing wrong with my car More

by JANET.LAMER Verified Customer Verified Customer

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Staff was friendly and the service was completed earlier than expected. Cost was oil change seemed a little high but I understand that the cost of the supplies have also increased. than expected. Cost was oil change seemed a little high but I understand that the cost of the supplies have also increased. More

by KRUGER0429 Verified Customer Verified Customer

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This dealership is the most professional and organised dealership in the greater ocala area for sure dealership in the greater ocala area for sure More

by JAMES.COREY Verified Customer Verified Customer

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