Jimmy Morejon | Page 4

Very smooth process from start to finish from booking online to driving away after service. online to driving away after service. More

by Raiddog Verified Customer Verified Customer

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Service here has been hit or miss. Depends on who you get I guess. Sometimes things are great, van gets washed even and fluids are topped off. Other times, even though they say thing Depends on who you get I guess. Sometimes things are great, van gets washed even and fluids are topped off. Other times, even though they say things are good, we have had fluids that needed filling or topped off days after the service was done. We were told a couple of visits ago that the brakes were almost getting to the point of needing replaced. So, I expected to hear about that this last service, yet no mention of it. So that tells me there was not a complete inspection of the vehicle. There is a plastic oil cap or cooler cap that sits on the top side of the engine. It was cracked and allowed oil to spew out the top. I explicitly told the service personnel I needed things checked as I had a long trip to take the following day. I was assured it would be done. After my trip I was down a little over a quart and there was a loud ticking sound which was unrelated to the service you did. But a mechanic I had come out to the house, showed me a cooling cap that sits on the top side of the engine that was allowing oil to come out and drop into the engine below. After 3 days I lost all that synthetic oil you put in and had to have the new metal cap and new filter put on. I think with a thorough inspection this should have been caught. That ticking noise was present when i took it in. Only reason I had it looked at was due to the fact it was getting louder. Glad I did as I would have never known about the oil coming out the cap onto the engine. More

by FLAPARANORM Verified Customer Verified Customer

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Good work, a little pricey in my opinion though. A lot of money for a tire. A lot of money for a tire. More

by brusamichael Verified Customer Verified Customer

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Brought it in for Miss said it might need plugs. I did it at my house. The plugs were fine. Had an intake or valve cover leaking oil filling up the cylinder. The total price for that and the oil cha I did it at my house. The plugs were fine. Had an intake or valve cover leaking oil filling up the cylinder. The total price for that and the oil change cost me $190. I brought it in for the miss why would you guys check the brakes and tell me I need a brake fluid changed and everything else the problem never was solved so I threw $190 out the window at your place, it’ll only first and only time. More

by Kohlerbmtacotia Verified Customer Verified Customer

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Issac is truly a super service writer knew Exactly what I needed and got it done. Thank you Issac I needed and got it done. Thank you Issac More

by CARDMAN771 Verified Customer Verified Customer

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Please do not send me anymore surveys. I appreciate your adherence to my request. Thank you. I appreciate your adherence to my request. Thank you. More

by jeannette.n.dorsey Verified Customer Verified Customer

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Service Writer was very efficient and helpful in getting our Rogue Select taken care of. All was taken care of when we picked up the Rogue! Unlike the previous two times when the wrong paperwork and deca our Rogue Select taken care of. All was taken care of when we picked up the Rogue! Unlike the previous two times when the wrong paperwork and decals were placed in our vehicles! More

by RLWILLIA0 Verified Customer Verified Customer

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When I bought my vehicle in for a diagnostics they were very thorough and told me what my vehicle needed to run good again like it should. very thorough and told me what my vehicle needed to run good again like it should. More

by LOUMIG203 Verified Customer Verified Customer

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The service was great. The waiting time was not bad at all even without an appointment The waiting time was not bad at all even without an appointment More

by NETTY0195 Verified Customer Verified Customer

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Service is always great and the 15% off coupons on repair work done really helped! work done really helped! More

by jetercornelius965 Verified Customer Verified Customer

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