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Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler | Page 7

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Jimmy Stateler

December 26, 2025

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Employee Rating

Service was prompt and the process was straight forward for a recall item review. thanks! More

by bob.bishopku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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Dec 26, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, Bob! We’re glad to hear that your recall service was prompt and straightforward at Robert Brogden's Olathe Buick GMC. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 26, 2025

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Employee Rating

Over the years I have had several vehicles that Brogden has serviced. The service has always been first rate. More

by bzavala0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: PHILLIP MILLER, Terrie Horton, Matt Hoover

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Dec 26, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your continued trust in Robert Brogden's Olathe Buick GMC for servicing your vehicles. It’s great to hear that you have consistently received first-rate service. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

December 26, 2025

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The gentleman effective, efficient, and informative about the questions I had about the vehicle. Thank you. More

by HUMMINGBIRD82.CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 26, 2025

Robert Brogden Buick GMC responded

Thank you for your review! We're glad to hear that you found our team effective, efficient, and informative during your visit to Robert Brogden's Olathe Buick GMC. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

December 16, 2025

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Employee Rating

Dealership did a good job and got me scheduled and serviced in a timely fashion. More

by WILLIAMPBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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Dec 16, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, William! We're pleased to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC. Timely service is our priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

December 13, 2025

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Employee Rating

Did not contact outside vendors to complete job had a week in advance to do this now have to reschedule to complete job More

by RUFFY724
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Workmanship
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Service Communication
Recommend Dealer
No
Print
Dec 14, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the timeline and communication regarding outside vendors. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly at Robert Brogden's Olathe Buick GMC so we can assist you further. Our team looks forward to hearing from you. Sincerely, The Robert Brogden Buick GMC Team

December 13, 2025

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Employee Rating

Prompt efficient service. Knowledgeable of issues & how to get fixed. Pleasant waiting area experience. Positive overall. More

by John S.
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2025

Robert Brogden Buick GMC responded

Thank you, John! We appreciate your feedback about your experience at Robert Brogden's Olathe Buick GMC. It's great to hear that you found our service prompt and knowledgeable, and that you enjoyed our waiting area. We look forward to seeing you again for your future needs. Sincerely, The Robert Brogden Buick GMC Team

December 06, 2025

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Employee Rating

As always, efficient, prompt, courteous, and shared results and future work needed. And the snacks were good too. More

by FRANZB
Service Price Transparency
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Recommend Dealer
Yes
Print
Dec 06, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the efficient and courteous service you received at Robert Brogden's Olathe Buick GMC. We're glad you enjoyed the snacks as well! We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

December 05, 2025

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Employee Rating

Jimmy not only got my service done in a timely manner, he also uncovered some unknown points for me. More

by papa_torres1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Dec 05, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! We’re happy to hear that Jimmy provided you with timely service and helped uncover important details during your visit to Robert Brogden's Olathe Buick GMC. We appreciate your support and hope to see you again soon. Sincerely, The Robert Brogden Buick GMC Team

November 29, 2025

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Employee Rating

Always great service. Professional, on time and great service. Thank you i recommend them highly More

by NINAPOINTERHORSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

Print
Nov 30, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the professional and timely service you received at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

November 26, 2025

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Employee Rating

Jimmy found the problem with my tire and affected a repair without my having wait. More

by bzavala0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Matt Hoover , Phil Miller

Print
Nov 27, 2025

Robert Brogden Buick GMC responded

Thank you for your positive review! We're glad to hear that Jimmy was able to quickly identify and repair your tire issue. At Robert Brogden's Olathe Buick GMC, we strive to provide efficient and effective service. We appreciate your support and look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

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