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Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
90 Reviews
4.9

90 Reviews

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90 Reviews of Jimmy Stateler

July 13, 2026

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Employee Rating

Very good service, the camera problem is fixed and there has been no more issues. More

by doug.meili
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Recommend Dealer
Yes
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Jul 14, 2026

Robert Brogden Buick GMC responded

Much appreciated for this wonderful feedback, Doug! We are glad to hear that your camera issue has been resolved and that you are satisfied with the service at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 12, 2026

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Employee Rating

I think this is one of the best dealer ships I have ever worked with More

by JHENAK59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel

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Jul 13, 2026

Robert Brogden Buick GMC responded

Grateful for such a lovely review! We’re delighted to hear that you consider Robert Brogden's Olathe Buick GMC one of the best dealerships you’ve worked with. We appreciate your support and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 11, 2026

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Great communication during all steps of the repair process. Reviewed all warranty information with me and service needed to complete the repair. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

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Jul 11, 2026

Robert Brogden Buick GMC responded

Thank you for the awesome feedback! We're pleased to hear you had a positive experience with the communication and warranty information during your repair process at Robert Brogden Buick GMC. Our team appreciates your trust, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 29, 2026

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Our vehicle purchase experience was the best we had ever had. Jimmie made the entire thing easy and stress free. We purchased the exact vehicle we wanted within our budget. We highly recommend Jimmie and More

by brendalmill
Workmanship
Service Time
Recommend Dealer
Yes
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Jun 30, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Brenda! We are thrilled to hear that your vehicle purchase experience at Robert Brogden Buick GMC was the best you've ever had. It's great to know that Jimmie made the process easy and stress-free for you while helping you find the perfect vehicle within your budget. Our team truly appreciates your recommendation and looks forward to assisting you with any future purchases. Thank you for choosing us! Sincerely, The Robert Brogden Buick GMC Team

June 29, 2026

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Great experience, wish turnover time was quicker. Took almost 1.5 hours for oil change due to being backed up in service department. More

by tstewart13
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We're thrilled to hear you had a great experience at Robert Brogden's Olathe Buick GMC. We appreciate your patience regarding the oil change turnaround time and understand that efficiency is important. Your input helps us strive for improvement. We hope to see you again soon! The Robert Brogden Buick GMC Team

June 08, 2026

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Jim was fantastic. Always got me in a loaner and was super helpful with any questions I had. More

by ZACHTAYLOR30
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Recommend Dealer
Yes
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Jun 09, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Zach! We’re thrilled to hear that Jim provided you with fantastic service and was able to assist you with your questions at Robert Brogden's Olathe Buick GMC. Our team appreciates your feedback and looks forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 08, 2026

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Jimmy had me in and out very quickly for my oil change and had a recall taken care of I did not know about until I got there. More

by jason@reardonpallet.com
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 08, 2026

Robert Brogden Buick GMC responded

Thank you for sharing your experience, Jason! We're glad to hear that Jimmy was able to assist you efficiently with your oil change and recall at Robert Brogden's Olathe Buick GMC. We appreciate your positive feedback and look forward to seeing you again for your future service needs! Sincerely, The Robert Brogden Buick GMC Team

June 06, 2026

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Employee Rating

Thanks. I was 100 percent satisfied. Very helpful and kind. Good at explaining the problem More

by KENMARIEPRUITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Jun 06, 2026

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Ken! We’re thrilled to hear that you were 100% satisfied with your experience at Robert Brogden's Olathe Buick GMC. It's great to know that our team was helpful and kind while effectively explaining the problem. We appreciate your feedback and look forward to seeing you again next time! The Robert Brogden Buick GMC Team

June 03, 2026

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Extremely professional, wonderful communication. In all of my dealings follow through has been delivered as expected and promised. More

by ANDER5ON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor

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Jun 03, 2026

Robert Brogden Buick GMC responded

Thank you for your amazing review! We’re so glad to hear that you had such a positive experience with us at Robert Brogden's Olathe Buick GMC. Professionalism and clear communication are top priorities for our team, and it’s great to know we met your expectations. We look forward to serving you again in the future! The Robert Brogden Buick GMC Team

May 28, 2026

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Employee Rating

All the departments at Robert Brogdens Dealership have Always been Awesome deal with from Lacey in service to sales and the financial services I will always be back More

by charlesdlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez

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May 29, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Robert Brogden's Olathe Buick GMC, especially Lacey in service. We're thrilled to hear that you've had such positive experiences across all departments. Looking forward to welcoming you back next time! The Robert Brogden Buick GMC Team

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