⭐⭐⭐⭐⭐
I cannot say enough wonderful things about the
team at O’Steen Volkswagen on Phillips Highway! From start to finish, the entire experience was absolutely incredible.
A special shout-out to Jimmy
team at O’Steen Volkswagen on Phillips Highway! From start to finish, the entire experience was absolutely incredible.
A special shout-out to Jimmy and Drew in Sales for their outstanding customer service and dedication. Drew, the Finance Manager, went above and beyond to work with me and explore every possible option to get me into my new vehicle. At one point, I truly thought it was completely impossible, but Drew never gave up and worked incredibly hard to make it happen.
The entire team was professional, knowledgeable, patient, and genuinely committed to helping me. This is exactly why I continue to trust O’Steen Volkswagen — they always come through!
Thank you, Jimmy, Drew, and the entire O’Steen Volkswagen team, for making what I thought was impossible a reality. I highly recommend them to anyone looking for an exceptional car-buying experience! 🚗⭐️⭐️⭐️⭐️⭐️
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by jennweemhoff
Verified Customer
Verified Customer
Sep 10, 2026 -
O'Steen Volkswagen responded
WOW! Thank you so much for this incredible review! ⭐⭐⭐⭐⭐ It means so much to our entire O’Steen Volkswagen team to hear that Jimmy and Drew went above and beyond to make your experience such a positive one.
Drew’s dedication to finding a way forward, even when it felt impossible, is exactly the kind of commitment we strive for at O’Steen. We truly believe in taking the time to listen, explore every option, and do everything we can to help our customers accomplish their goals. And we couldn’t be happier that Jimmy and Drew were able to make it happen for you! 😊
Thank you for continuing to trust O’Steen Volkswagen and for taking the time to recognize our team. Your recommendation means the world to us! Congratulations on your new vehicle, and welcome to the O’Steen Family! 🚗💙⭐-AS
I had the very best experience with Jimmy while
purchasing my car. There was absolutely no pressure to buy, the deal was great right off from the start and I’ve never had such a relaxed time when p
purchasing my car. There was absolutely no pressure to buy, the deal was great right off from the start and I’ve never had such a relaxed time when purchasing a car. Ever!!! Jimmy was a pleasure to work with and I’d totally recommend him to anyone looking for a great experience with hassle free looking, trading and buying. The entire crew there was spectacular. Jimmy went above and beyond to help me purchase a few after market items as well. The deal was done, and I can guarantee no other dealerships salesmen would have bothered to help afterwards. I’ve purchased enough cars in my 65 years to realize this is a special place with special people.
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by skh1061
Verified Customer
Verified Customer
Other Employees Tagged:
Sean K,
Shawn R
, Paul with financing was great too
Aug 07, 2026 -
O'Steen Volkswagen responded
Thank you so much for sharing your incredible experience with O’Steen Volkswagen! We are thrilled to hear that Jimmy provided you with the relaxed, pressure-free, and enjoyable car-buying experience you deserve. Buying a vehicle should be exciting, and we are so glad Jimmy and the entire team made the process easy, comfortable, and memorable from start to finish. Hearing that he continued to go above and beyond even after the sale means so much — that’s the kind of customer care we strive to provide every day.
After 65 years of purchasing vehicles, your kind words about our team being a “special place with special people” truly mean the world to us. Welcome to the O’Steen Family, and congratulations on your new vehicle! We appreciate your recommendation and look forward to serving you for many years to come.-AS
Every person we dealt with was helpful and very nice.
I would recommend this dealership to anyone looking for a new or used vehicle.
I would recommend this dealership to anyone looking for a new or used vehicle.
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by bradtammy
Verified Customer
Verified Customer
Jul 31, 2026 -
O'Steen Volkswagen responded
Thank you so much for your wonderful review! We're delighted to hear that every member of our team provided helpful and friendly service throughout your experience. Your recommendation means a great deal to us, and we're honored that you would suggest O'Steen Volkswagen to others looking for a new or pre-owned vehicle. Thank you for choosing O'Steen Volkswagen, and welcome to the O'Steen Family! 🚗💙-AS
GREAT EXPERIENCE!
JIMMY MADE IT VERY QUICK AND PAINLESS. WOULD RECOMEND TO EVERYONE! VERY HELPFUL AND KNOWLEGEABLE
JIMMY MADE IT VERY QUICK AND PAINLESS. WOULD RECOMEND TO EVERYONE! VERY HELPFUL AND KNOWLEGEABLE
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by colletthaley86
Verified Customer
Verified Customer
Jul 09, 2026 -
O'Steen Volkswagen responded
Thank you for the fantastic review! We're thrilled to hear you had such a great experience with us. Jimmy will be delighted to know he made your car-buying experience quick, easy, and stress-free while providing the helpful and knowledgeable service you deserve. We truly appreciate your recommendation and your business. Congratulations on your new vehicle, and we look forward to serving you again in the future. Enjoy the ride!-AS
Jimmy, made the buying experience easy and painless.
He did a great job in providing the info I needed to make my the decision easier and best of all NO PREASURE.
He did a great job in providing the info I needed to make my the decision easier and best of all NO PREASURE.
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by nelchris46
Verified Customer
Verified Customer
Other Employees Tagged:
Sean K
Jul 07, 2026 -
O'Steen Volkswagen responded
Thank you for taking the time to share your experience! We are thrilled to hear that Jimmy made your vehicle purchase easy, comfortable, and stress-free. Providing our customers with the information they need while allowing them to make the best decision without pressure is exactly the type of experience we strive to deliver.
We appreciate your kind words about Jimmy and will be sure to share your recognition with him. Congratulations on your new vehicle, and thank you for choosing O’Steen VW! We look forward to serving you again in the future.-AS
It was great working with Jimmy.
We came near to closing time to quickly look at an Atlas to replace our QX80. He was easy to communicate with and followed up with us at the agreed
We came near to closing time to quickly look at an Atlas to replace our QX80. He was easy to communicate with and followed up with us at the agreed time. We came back to purchase. I have been to at least 7 other dealers around town. I have purchased my previous 4 cars from Orlando Infiniti while living there. Wanted to find a trustworthy and no xx person to work with, after going to a few very large dealers it was refreshing to have a non-sleezy experience through the whole buying process.
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by Watchguy
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Limbrick
, The finance person was also great to work with.
May 25, 2026 -
O'Steen Volkswagen responded
Thank you so much for sharing your experience! We’re thrilled to hear that Jimmy provided such a comfortable and trustworthy buying process for you. Purchasing a vehicle is a big decision, and it means a lot to know that after visiting several dealerships, our team stood out in a positive way.
Jimmy takes great pride in being honest, communicative, and respectful of our customers’ time, and we’re so glad that came through during your Atlas purchase experience. We truly appreciate you giving us the opportunity to earn your business and hope you enjoy your new Atlas for many years to come! Welcome to the O'Steen VW family!-AS