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Jimmy Vasquez
Jimmy Vasquez at Nissan of Torrance
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Jimmy Vasquez | Page 3

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
90 Reviews
4.7

90 Reviews

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90 Reviews of Jimmy Vasquez

January 27, 2024

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Employee Rating

I expressed rotation of tires. Was told rotation was done, however, it was NOT done.....was lied to. Contingent on tire rotation I agreed to alignment... I don't know in light of t More

by JAGYARBORO
Recommend Dealer
No

Other Employees Tagged: Jimmy Vasquez

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Jan 30, 2024

Nissan of Torrance responded

Hello, we sincerely apologize for your recent experience. We understand your concerns; however, we do guarantee that the rest of the work was completed. If you would like to get a 2nd opinion we are more than confident that it was done. Our team strives to provide top quality service and falling short is unacceptable. If there is anything we can do to earn your trust we are happy to work with you. David our service manager did mention he gave you a full reimbursement for all the work that was done to try and compensate for the rotation issue. Please give us a call if you wish to further discuss. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 25, 2024

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My experience is always great and super easy! !! My experience is always easy and staff is always very friendly at Nissanof Torrance. And this visit ended up being FREE!!! More

by LMOTUAPUAKA
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 27, 2024

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 23, 2024

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I have always been treated well and never had an issue Service department is top notch More

by drewbbhardware
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 25, 2024

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. We are happy to have provided you with topnotch service. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 17, 2024

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I took the car in because Jimmy determined that the transmission was still under warranty and the mechanic said it was making a noise. It was because of Jimmy's good work that this transmission work go More

by DFRIEDMAN4
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 18, 2024

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 16, 2024

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Top off as my number one to go or my services. I was treated like family. And my service was done fast and clean. More

by AVILAJUAN9193
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 18, 2024

Nissan of Torrance responded

Hello Juan, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 16, 2024

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So far really great Thank you I love the customer service you offer Always ready to help More

by MISBEBES95
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 18, 2024

Nissan of Torrance responded

Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

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Okay ? ? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? More

by RTNRWD
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 16, 2024

Nissan of Torrance responded

Thank you so much for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

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Quick. Reliable service. I was thoroughly informed with my vehicle concern. All concerns were addressed. On time delivery. More

by JOSEPITONES
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 16, 2024

Nissan of Torrance responded

Hello Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

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Every time am there , the service is always in the good way to inform the status definitely it's all good More

by EZEQUIELMDZ6971
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 16, 2024

Nissan of Torrance responded

Hi Ezequiel! We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

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I had a great experience with Jimmie. My service was simple, easy, and quick. All my concerns with the care were addressed, and my service was completed quickly. More

by GENASWILSON
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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Jan 16, 2024

Nissan of Torrance responded

Hello, we are very happy to have provided you with such a positive and quick experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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