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Jimmy Vasquez
Jimmy Vasquez at Nissan of Torrance
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Jimmy Vasquez | Page 9

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.7
88 Reviews
4.7

88 Reviews

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88 Reviews of Jimmy Vasquez

August 16, 2023

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The service was very quick and easy as well as convenient. Jimmy is friendly and straight to the point. More

by marc
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Recommend Dealer
Yes
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Aug 20, 2023

Nissan of Torrance responded

Hello Marc, we are so pleased you enjoyed your visit to Nissan of Torrance! We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 13, 2023

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They have friendly and knowledgeable staff the dealership is conveniently located near shops and the Del AMO mall. More

by CRISSYTURNER783
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos

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Aug 16, 2023

Nissan of Torrance responded

Hello Crissy, we are so pleased you enjoyed your visit to Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 12, 2023

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beware they are crooks did not do what you came in for and charged you for it More

by MARILIMON
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Recommend Dealer
No

Other Employees Tagged: Manny Villegas, Chris Figueredo, David Campos, Richard Burns , Alisa Retunski

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Aug 16, 2023

Nissan of Torrance responded

Hello Marisela, we are truly disappointed to be reading this review, as there were 2 things you brought to our attention the refill of your windshield wiper fluid and the key fob recall. The windshield wiper fluid isn't something we charge our customers for nor is a recall, yet you were refunded over 1K although the rest of the work was completed and approved by you, and we only did this to appease you. We tried reaching out to you multiple times so that we can have our technician inspect the vehicle with you; however, you refused since you stated you couldn't trust us. Just like in any industry, we can make mistakes, but it is how you go about trying to make it right, and we did more than enough by refunding you your full paid amount for work that was approved and signed by you. We wish you the best of luck. Regards, Nissan of Torrance

August 05, 2023

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Great Service was provided and the work was done in a timely manner! Indeed Satisfied More

by stevehflores
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, Chris Figueredo, David Campos, Richard Burns , Alisa Retunski

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Aug 09, 2023

Nissan of Torrance responded

Hello Steve, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Aug 09, 2023

stevehflores responded

My experience with Nissan of Torrance was amazing. The facility was clean. The employees were helpful and nice. Everyone I would walk by would tell me hello. Jimmy was my service advisor and he was polite and responsive to my concern with my Armada. He always kept me updated with the status of my vehicle. He also arranged for transportation to and from my house. Overall I would recommend this dealership over any other in the surrounding area.

August 05, 2023

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Your Advisor needs improvement very badly not including Advisor House and the service department Manager More

by CEF1239
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Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Villegas, Chris Figueredo, David Campos, Richard Burns , Alisa Retunski

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Aug 09, 2023

Nissan of Torrance responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (310) 536-4000 x2249 or x2225 to speak to our manager directly. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 04, 2023

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Great atmosphere, warm welcome very helpful associates. I will recommend family and friends to check out Nissan Torrance More

by IGPADILLA80
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mandez Jones

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Aug 09, 2023

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Please don't hesitate to reach out to us if there's anything more, we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 01, 2023

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Great service. Helped me understand vehicle repair process. Excellent, treated me like almost a brother More

by JOSEPITONES
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Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, Chris Figueredo, David Campos, Richard Burns , Alisa Retunski

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Aug 07, 2023

Nissan of Torrance responded

Hi Jose, thank you so much for your positive comments about Nissan of Torrance! We thank you for being part of the Nissan of Torrance family and can't wait to see you again. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 28, 2023

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The customer service was excellent. It was easy to get the car serviced and the delivery was on time. More

by Muzeek
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Recommend Dealer
Yes
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Aug 03, 2023

Nissan of Torrance responded

Hello Muzeek, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

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