Jing Lau | Page 5

Great dealership experience! My boyfriend and I came in to lease a new BMW X5 and had a top notch experience from start to finish! Everyone was extremely friendly, provided great My boyfriend and I came in to lease a new BMW X5 and had a top notch experience from start to finish! Everyone was extremely friendly, provided great advice, and we came away with just what we wanted! I would highly recommend Herb Chambers BMW of Boston. More

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Excellent customer service! Jing has fantastic customer service! He went above and beyond to meet and exceed my expectations in buying a new BMW! He worked closely with each sta Jing has fantastic customer service! He went above and beyond to meet and exceed my expectations in buying a new BMW! He worked closely with each staff person and manager along the way and kept us informed. I'm a very happy customer after working with Jing! More

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Best customer service I had a great buying experience here with Jing Lau. He was very patient and we went through each model I was considering in detail. Never tried to up- I had a great buying experience here with Jing Lau. He was very patient and we went through each model I was considering in detail. Never tried to up-sell and prioritized me getting something I was happy with. In the end he got me an amazing deal and was as happy as I was that everything worked out for me. Even got me some freebies when I was picking up the car! Would definitely recommend! Best experience I've had with a dealership and rep. More

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Best experience buying a new car. Jing provided friendly, efficient and knowledgeable assistance in our identifying and acquiring our new car. He could not have been more helpful; we' Jing provided friendly, efficient and knowledgeable assistance in our identifying and acquiring our new car. He could not have been more helpful; we'll look for him again the next time we're in the market for a new car. More

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Great purchasing experience ! Not only did I have a an exceptional purchasing experience at Herb Chambers I also made a new friend in Jing. Jing took the time to understand the ne Not only did I have a an exceptional purchasing experience at Herb Chambers I also made a new friend in Jing. Jing took the time to understand the needs and budget of both my fiance and I. Not only did he get us into our dream car but he kept his promise of "going to bat" for us and getting us the best deal possible, which he did ! His level of professionalism, product knowledge and customer service is unmatched. I would definitely recommend Jing to anyone who is shopping for a new BMW ! More

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Great experience at Herb Chambers BMW of Boston My wife and I are very grateful for the recommendations of both Jing and the Finance team to make our purchase happen. Jing was very helpful since we My wife and I are very grateful for the recommendations of both Jing and the Finance team to make our purchase happen. Jing was very helpful since we stepped into the dealership, and walked us through pros and cons for each of the available cars. At the end, we ended up happy of the car we bought, and will definitely consider coming back for our future ride. More

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Jing made the process transparent, smooth, and fast I had a great experience working with Jing with the purchase of an X1. He took the time to review the key aspects of what I wanted and then we proceed I had a great experience working with Jing with the purchase of an X1. He took the time to review the key aspects of what I wanted and then we proceeded to view available inventory. When we found the one I wanted, we negotiated briefly and I got to the number I felt comfortable with. From there Jing reminded me to contact my previous dealer (trade-in) about possibly recouping warranty cost - saved me over $1k! Overall, a very respectful and professional process and experience. Will be back for sure. Thank you! More

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Best, and most efficient, purchase experience ever! I had the good fortune to work with Jing Lau on a recent Saturday. I intended to trade in a 5yr old SUV for a new hi tech model. Jing listened to my I had the good fortune to work with Jing Lau on a recent Saturday. I intended to trade in a 5yr old SUV for a new hi tech model. Jing listened to my needs and provided invaluable expertise to help me make the best purchase to suit my needs. On the following Monday afternoon, 48 hrs later, I drove away in a fantastic new vehicle. I couldn't be more impressed by the courtesy and professionalism at this dealership - with particular thanks to Jing Lau for his help on the sales side and Jeff Tucker, who expedited the finance side of the exchange. I've gone through this process 8 times in 35 yrs, and this was the best and most efficient car buying experience to date! Extremely satisfied with Herb Chambers dealership and delighted with my new x3. More

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Jing is great We had a great experience with Jing when we got our BMW X1. He was efficient, professional and very friendly. We will definitely go back to work with We had a great experience with Jing when we got our BMW X1. He was efficient, professional and very friendly. We will definitely go back to work with him. Best, Happy Customer More

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Positive experience buying first BMW My visit to Herb Chambers Boston was my 4th research visit to a BMW dealership, and I had little intention to make a purchase that day. However, Jing My visit to Herb Chambers Boston was my 4th research visit to a BMW dealership, and I had little intention to make a purchase that day. However, Jing and others made the experience positive, with thorough answers to my questions and reasonable discussions around pricing. So much so, that I ended up buying a nice 340 the next day. Jing even threw in some all weather floor mats, being the swell guy that he is. A very good experience. More

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