Jing Lau
Jing Lau at Herb Chambers BMW of Boston

Jing Lau | Page 6

Client Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

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62 Reviews
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62 Reviews

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62 Reviews of Jing Lau

January 05, 2018

Dealership Rating
Employee Rating

One of the best car buying experience. Jing Lau was very friendly and professional. Helped us get a good deal with good car features. We needed the car urgently, worked very hard to get us More

by SeemaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2018

Herb Chambers BMW of Boston responded

Thank you so much for leaving us a review! I'll be sure to tell Jing what a great job he is doing. Many thanks and happy driving! Happy New Year! Melissa Steffy, General Manager

December 11, 2017

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Employee Rating

Purchase certified bmw x1 Jing was professional with attention to detail. He followed up twice regarding paperwork and our happiness with the vehicle. I would highly refer Jing More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2017

Herb Chambers BMW of Boston responded

Thank you, Mark, for posting such an awesome positive review! A terrific guest experience is what we aim for each and every time and Jing is truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Melissa Steffy, General Manager

November 28, 2017

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Employee Rating

Great car buying experience Jing was great to work with - he approached us and was very friendly and helpful even though at first we mentioned that we were just looking around wi More

by A.Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2017

Herb Chambers BMW of Boston responded

Thank you for taking the time to share your recent experience with us, and congratulations on your new BMW! Jing is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager

November 26, 2017

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Employee Rating

Jing was great! I bought a used LR4 from BMW of Boston and had an outstanding experience with Jing. Great communication and customer service, he delivered it to our h More

by Winston2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Banos

Nov 27, 2017

Herb Chambers BMW of Boston responded

Thank you very much for leaving such a fantastic review! I'm so happy to know that you enjoyed working with Jing and Miguel. Thank you again and enjoy your new LR4! Best, Melissa Steffy, General Manager

November 25, 2017

Dealership Rating
Employee Rating

Jing Lau is the best! I have bought and leased many cars -- Audi, Infinity, Volvo, etc -- I walked into Herb Chambers BMW and met Jing. He was unlike most of the sales ass More

by EKP
Recommend Dealer
Yes
Nov 26, 2017

Herb Chambers BMW of Boston responded

Thank you so much for taking the time to share your experience! We are incredibly fortunate to have Jing on our team and I'm so happy to know you enjoyed working with him. I will be sure to pass along your kind words, and please let us know if there is ever anything we can do for you. Best, Melissa Steffy, General Manager

November 24, 2017

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Employee Rating

Great experience I had a great experience. Was able to get an amazing deal on an amazing car. Jing and Jeff were able to help get me into a great car at a great price. More

by Philip Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Tucker

Nov 24, 2017

Herb Chambers BMW of Boston responded

Thank you, Philip, for taking the time to share this 5-Star recommendation! We value your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Melissa Steffy, General Manager

November 20, 2017

Dealership Rating
Employee Rating

Excellent Overall Experience We felt like we were treated fairly and felt very comfortable with our sales rep, Jing Lau. He was informative and friendly and was interested in us g More

by garreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2017

Herb Chambers BMW of Boston responded

I'm so glad to know that Jing's efforts made the difference in your car buying experience. He's certainly a valuable team member. We thank you for your business and we wish you a very happy Thanksgiving! Best, Melissa Steffy, General Manager

November 11, 2017

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Employee Rating

Hassle-free car shopping My husband and I visited this place to take a test drive of BMW X4 and we walked out signing the papers. Our Sales Associate Jing Lau made car shoppin More

by Jo
Recommend Dealer
Yes
Nov 12, 2017

Herb Chambers BMW of Boston responded

I sincerely appreciate you posting such kind words regarding you and your husband's experience with Jing. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that our team members are exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs in the future! Best, Melissa Steffy, General Manager

November 08, 2017

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Employee Rating

A great car buying experience My wife and I worked with Jing Lau and Nicole Aponte. We found them both to be very helpful and service oriented. They are both people of integrity an More

by EJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole Aponte

Nov 08, 2017

Herb Chambers BMW of Boston responded

Thank you! I'm thrilled to know that you and your wife had such a wonderful visit and that our team, specifically Nicole and Jing, provided you with excellent service. We hope to have the opportunity to assist you both again in the future. Kind Regards, Melissa Steffy, General Manager

October 13, 2017

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Employee Rating

Great customer service Jing helped my wife and I lease a new 2017 530 and I couldn’t be happier with how the process went. He was professional from the start and flexible wi More

by ScottA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2017

Herb Chambers BMW of Boston responded

Thank you, Scott! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jing was able to do exactly that for you and your wife. Thank you again and we look forward to working with you again in the future! Best, Melissa Steffy, General Manager

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