Joan Ortiz

⭐⭐⭐⭐⭐ I had an excellent experience at Naples Mazda dealership from start to finish. The entire team was professional, knowledgeable, and genuinely cared about making the process smooth and stress-free dealership from start to finish. The entire team was professional, knowledgeable, and genuinely cared about making the process smooth and stress-free. They took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. Customer service was outstanding, and everyone I interacted with was friendly, patient, and attentive. I truly felt valued as a customer. I’m extremely happy with my new Mazda and would highly recommend this dealership to anyone looking for a positive car-buying experience. Thank you for making this such an enjoyable experience! Thank you to my sale agent Juan Carlos Ortiz More

by barbaramctv Verified Customer Verified Customer

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I had only gone in for an oil change but Joan asked if would like to see any vehicles. I did let him know I was interested in a CX90 and I ended up buying one that same day. It was perfect timing being th would like to see any vehicles. I did let him know I was interested in a CX90 and I ended up buying one that same day. It was perfect timing being there and I’m so grateful for the service we were provided. More

by BRENDAGARCIA916 Verified Customer Verified Customer

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Heather in service was awesome. Very friendly and professional! Communicated very well and even got my a car wash Very friendly and professional! Communicated very well and even got my a car wash More

by Vic L. Verified Customer Verified Customer

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Mr Ortiz and all the stuff are very professional kind and just make me feel like family just make me feel like family More

by DIANAMARCELO3 Verified Customer Verified Customer

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Joan was a excellent person to deal with. His boss Steve and others not so much! Would I recommend Joan. Yes. The dealership.. NO! His boss Steve and others not so much! Would I recommend Joan. Yes. The dealership.. NO! More

by mccarron.ted Verified Customer Verified Customer

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Very courteous and helpful Worked to get the deal that I wanted Assisted me with the app wanted Assisted me with the app More

by Donthomas Verified Customer Verified Customer

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