Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
326 Reviews
4.7

326 Reviews

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326 Reviews of Roger Hess

June 23, 2026

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Employee Rating

Friendly, professional service. Service was performed in a timely manner. The determined the cause for the electronic error message. Problem solved! More

by WBJANZ
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Recommend Dealer
Yes

June 13, 2026

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I like the people I spoke with, the repair was not completed My ac is not operating as it did originally. This is the second repair of the ac The weather is atypical of South West Florida. More

by Htps2tech
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Service Time
Service Communication
Recommend Dealer
No

June 11, 2026

Dealership Rating
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The service providers are very kind and helpful with getting everything done it was long wait tho More

by dhaliastanton6
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Recommend Dealer
Yes

June 11, 2026

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Very responsive to requests and completed service within a very timely fashion. Overall good job. More

by louisepurtle
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Recommend Dealer
Yes

June 09, 2026

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Everyone made sure that I got to work on time and customer service is a +. More

by mardelmartinez
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Recommend Dealer
Yes

Other Employees Tagged: Marta Martinez

June 07, 2026

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Lexie has been absolutely amazing. Such a great customer service ambassador of your brand 1st class More

by Sthieffine2
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Recommend Dealer
Yes

Other Employees Tagged: Lexie

June 07, 2026

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The only disappointing thing was the amount of time required to get the service done. More

by DANHARR11
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Recommend Dealer
Yes

May 31, 2026

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On time, fair prices, thorough inspection I feel that I can trust this dealership to be honest and fair More

by stephenedwards27
Recommend Dealer
Yes

Other Employees Tagged: Roger Hess

May 25, 2026

Dealership Rating
Employee Rating

They took good care of the car! And they and even gave me a loaner! More

by galogoertz4
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi

May 25, 2026

Dealership Rating
Employee Rating

Excellent service team. I was literally in and out and they were very thorough and professional with going over every concerns I had with my vehicle. More

by kwilooj24
Service Price Transparency
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Recommend Dealer
Yes
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