Roger Hess
Roger Hess at Naples Mazda

Roger Hess

Service Manager

Naples Mazda

6387 Airport-Pulling Rd
Naples, FL 34109

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4.7
309 Reviews
4.7

309 Reviews

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309 Reviews of Roger Hess

April 24, 2026

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Employee Rating

The service I needed took longer than expected. I had a 7:30 am appointment and expected to get the car back the same day. In fairness, it turned out to be a very busy day for the service departm More

by AUXMW
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Hoot

April 19, 2026

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They were very friendly and had my oil change done quickly. Best experience I've had at a dealership and I will continue to come back. More

by Kara.morrison10
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Recommend Dealer
Yes

Other Employees Tagged: Dylan

April 17, 2026

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On time, explained the process and what will be done. Courteous, nice waiting area and easy process. More

by RANDY94
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Recommend Dealer
Yes

April 15, 2026

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As usual, the service department at Naples Mazda did a great job. They make it easy to get an appointment and keep you informed during the service. More

by AUXMW
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Recommend Dealer
Yes

April 12, 2026

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I don’t like they did not let me pick a price on my car. . They saw me in there before to buy the jeep.Then the 2 time in there they sold me the Mazda. The highest price that takes all my money. For the mont More

by Alwaysmiles67
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Andrews

April 10, 2026

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Service advisor was honest and technician did a great job. I enjoyed the bottled water. Thanks Mazda. More

by Jtancreto
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Recommend Dealer
Yes

April 10, 2026

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Excellent sales agent - our second car purchased with the assistance of John. Service department is first class with on time service and quality work. More

by jmbilik9637
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Recommend Dealer
Yes

Other Employees Tagged: John Lazor

April 01, 2026

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It’s ok not bad not so good. I still didn’t answers for some of my questions that I asked them More

by youssef
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Recommend Dealer
No

Other Employees Tagged: David Landi , Danniela Alves, Daniel Ortiz, Noah Ryan, Nairoby Torres

March 09, 2026

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Customer service was very pleasant and gave me all information I needed it. Also the mechanic was very informative with the recording he sent me. Thanks More

by MAYLINJ14
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Recommend Dealer
Yes

Other Employees Tagged: Danniela Alves, Noah Ryan

February 13, 2026

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Excellent Service. People i worked with were highly professional. I am very happy with my purchase. More

by AANSARI0
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Recommend Dealer
Yes

Other Employees Tagged: John Lazor , Danniela Alves, Marcos Gonzalez, Daniel Ortiz, Carolan Pallavicini, Noah Ryan

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