Joanna Arias
Joanna Arias at Northwest Chevrolet GMC Cadillac of Bellingham
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Joanna Arias

Customer Satisfaction Manager

Northwest Chevrolet GMC Cadillac of Bellingham

3891 Northwest Ave
Bellingham, WA 98226

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4.7
20 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

10 yrs, 6 mos

Languages Spoken

Spanish Spanish

4.7

20 Reviews

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20 Reviews of Joanna Arias

November 13, 2023

Dealership Rating
Employee Rating

I’ve bought multiple vehicles here over the years. It’s a pleasant time every time I’ve been. I’ve always left feeling good. They always take care of me. More

by dylanclee1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Northwest Chevrolet Buick GMC Cadillac of Bellingham!

October 27, 2023

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Mostly i like chevy service but this time they didn’t rotate tries they said rotate but not More

by pinder116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sydney Jarvis

Nov 01, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at 360-733-7997 when you have a chance. Thank you, and we look forward to hearing from you.

October 08, 2023

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Great place, great people. Wonderful atmosphere here in the Pacific Northwest. I might stay around! More

by Shromi1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for your positive comments about Northwest Chevrolet Buick GMC Cadillac of Bellingham! We look forward to your next visit! Take care!

September 30, 2023

Dealership Rating
Employee Rating

Northwest Chevrolet took care of my problem promptly and made sure I had a rental car More

by Bwilliams
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

July 28, 2023

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Employee Rating

Repairs were completed in a very timely manner. Backup camera is working well and is easy to see. More

by steins0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 20, 2023

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Employee Rating

I had my 2021 Corvette in for an oil change. The service department washed my car but did not dry it off. I know there would be water spots on the paint once it had dried off, it was a warm su More

by l88dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Bowthorpe, Jason Vandermolen, Gary Duling, Steve Stewart, Tony Robinson , Rich Filori, Sydney Jarvis, Madeline McMurtry

Jun 15, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate the feed back. Customer service is our top priority so if we can do anything to turn your 3 Star review to a 5 Star review. Please reach out to our service manager Mike Bowthorpe at (360)676-2961 Sincerely, NW Chevy of Bellingham

April 03, 2023

Dealership Rating
Employee Rating

Yes, we use a dealer to get our work done. Yes, they are slightly more expensive. Yes, we will keep going to them. Why? The workmanship, technical expertize, professionalism, and custome More

by RobertAndTerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Bowthorpe, Jason Vandermolen, Gary Duling, Steve Stewart, Tony Robinson , Rich Filori, Sydney Jarvis, Madeline McMurtry

Apr 07, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you so much for your positive comments about Northwest Chevrolet Buick GMC Cadillac of Bellingham! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2023

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Employee Rating

Love Northwest Chevrolet, would never go anywhere else, they’re so professional, kind and quick More

by Lyndamaassen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Bowthorpe, Jason Vandermolen, Gary Duling, Steve Stewart, Tony Robinson , Rich Filori, Sydney Jarvis, Madeline McMurtry

Apr 03, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 25, 2023

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Employee Rating

uneven quality of service over time, but people are friendly and thoughtful. Seldom am I delayed needlessly. More

by aedlabot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 590-3530 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 24, 2023

Dealership Rating
Employee Rating

Pleasant welcome. Discussed what needed to be done. Completed faster than expected. Nice waiting room. More

by Mcpatch
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Northwest Chevrolet GMC Cadillac of Bellingham responded

We appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

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