Joanne Conn | Page 36

Mark was fantastic in helping us find a Toyota rav4 to fit our growing family! I had so much anxiety bringing our 7 week old with us during the car buying process but Mark made it quick and painless! We w fit our growing family! I had so much anxiety bringing our 7 week old with us during the car buying process but Mark made it quick and painless! We will definitely be back! More

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Casey Adams was my service advisor for my RAV4. Very professional and personable. Better than expectations... Jim Kern Very professional and personable. Better than expectations... Jim Kern More

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The staff were extremely helpful and friendly. Zac helped me through the entire process and ensured I got the best deal. Zac helped me through the entire process and ensured I got the best deal. More

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Blaise was so helpful. I waited from September to the end of March to get my Rav4 and he kept me updated the whole time while ensuring I got exactly what I wanted in the en I waited from September to the end of March to get my Rav4 and he kept me updated the whole time while ensuring I got exactly what I wanted in the end. Great service. More

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Blaise was extremely knowledgeable and friendly! I would definitely see him again for any vehicle purchasing needs in the future. I would definitely see him again for any vehicle purchasing needs in the future. More

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This dealership is full of friendly faces and kind people who are all very willing to help and answer any kinds of questions I had. who are all very willing to help and answer any kinds of questions I had. More

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I was feeling hopeless about being able to trade my car in and get a payment I could afford but Jesus Briceno made sure that when I left I had a reason to feel hope again. He is cares about ppl not just se in and get a payment I could afford but Jesus Briceno made sure that when I left I had a reason to feel hope again. He is cares about ppl not just selling cars. I now have an even better vehicle, newer and an actual warranty.. I'm feeling so blessed..Thank you Jesus Briceno for making that happen. More

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If I could give them a negative one I would have. Worst customer service experience of my life. They don't mind selling cars but will not hold up to promises after the sale! Not even the general manager. customer service experience of my life. They don't mind selling cars but will not hold up to promises after the sale! Not even the general manager. More

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We called and spoke to the rep before making the 1 hour drive. We were informed to meet with the Service Manager when we arrived. We asked for the Service Manager by name Several times when we arrived, drive. We were informed to meet with the Service Manager when we arrived. We asked for the Service Manager by name Several times when we arrived, but he never came out to introduce himself. We were informed that the Service Manager knew all about the truck, but for whatever reason, he would not come and let us know anything. The sales representative very friendly, but the sales representative also did not know much about the truck. My family later walked inside and saw that Service Manager - not busy at all- but for whatever reason never introduced himself and never informed us of the truck. No one knew much about the truck but the Service Manager, but he never talked to us. We were informed to speak to the Service Manager when arriving, again, he never introduced himself and he was NOT busy... Long story short, my family and I did not obtain good customer service. We apologize for entering your dealership More

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Wyatt Johnson Toyota and Joe Hardy were the most professional team we have ever purchased a car with in over 10 years. The were honest and put no pressure on us to make any quick decisions. They are professional team we have ever purchased a car with in over 10 years. The were honest and put no pressure on us to make any quick decisions. They are the epitome of customer service and care, and made our car purchasing experience enjoyable and stress free during a time where it is very difficult to find a new car. I will remember this experience and use this team with all future purchases. 5 out of 5 stars without a doubt. If you need a new car, find Joe Hardy! More

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