Joanne Palmer | Page 11

The service. was good & JoAnne explained the different options well. My main complaint would be communication. I had to call 3 times to see if my car was done. And was good & JoAnne explained the different options well. My main complaint would be communication. I had to call 3 times to see if my car was done. And finally got through around 5:30 PM. They close xx 6 & we live 20 miles away, so it was a bit of a rush together there on time. She did tell me that they are severely understaffed & were trying to hire someone. Also, I never received the video of my car as I was told to expect. They seem to be very overworked in this dept. More

by TADTHEBASS58 Verified Customer Verified Customer

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I was very pleased with our experience at Subaru of Utica, friendly, kind and understanding group, thank you !!! Utica, friendly, kind and understanding group, thank you !!! More

by LINDA.IAMELE48 Verified Customer Verified Customer

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Dealership takes great care of the cars that come through. Although service is sometimes slow they always do a great job. through. Although service is sometimes slow they always do a great job. More

by JV Verified Customer Verified Customer

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My service appointment went smoothly and my wait was extremely comfortable and pleasant. The work went as planned and everything was explained clearly. extremely comfortable and pleasant. The work went as planned and everything was explained clearly. More

by JENNIEET24 Verified Customer Verified Customer

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Amazing customer service very professional I can honestly say they put the customer first! Explain every detail of your situation beginning to end! My number one place to go for buying a new/used car to th say they put the customer first! Explain every detail of your situation beginning to end! My number one place to go for buying a new/used car to the upkeep of your car! True to their word ! More

by AMCREDMOND Verified Customer Verified Customer

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Always get great service at Subaru of Utica. Video inspection is extremely helpful. Appointments can be made over the phone or online. Video inspection is extremely helpful. Appointments can be made over the phone or online. More

by gcomstock5323 Verified Customer Verified Customer

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This dealership is very clean and the sales people are very friendly and most efficient . very friendly and most efficient . More

by MAMAROGINSKI Verified Customer Verified Customer

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The service visit for my 2020 Subaru Legacy went very smoothly. My car was serviced in a timely manner. I was called to confirm that I agreed to some extra work that was done. The person in the billin smoothly. My car was serviced in a timely manner. I was called to confirm that I agreed to some extra work that was done. The person in the billing dept. explained all charges to me. More

by LALW55 Verified Customer Verified Customer

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They were very friendly and welcoming. We were taken very good care of and even spent time visiting with our salesman from September. He took the time to spend time with us. We think S We were taken very good care of and even spent time visiting with our salesman from September. He took the time to spend time with us. We think Subaru should sell products that say "Dog tested. Dog aproved". Love More

by VNHENNIS Verified Customer Verified Customer

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Joanne was very helpful and a credit to the company. Deserves a raise! Great service. Deserves a raise! Great service. More

by PERKS1972 Verified Customer Verified Customer

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